About This Chapter
Human Resources & Management - Chapter Summary
Employees working in a retail environment should have a comprehensive understanding of the roles and responsibilities of human resources and management in their own workplaces. If you are a retail manager, you can educate your employees on this subject by having them go through the lessons included in this chapter. Each lesson will cover key topics on management and human resources, such as:
- The advantages and importance of human resources planning
- The hiring process
- The definition and components of compensation management
- Diversity in the workplace
- Supply chain management
Once employees have completed individual lessons, they can answer the questions contained in the lesson practice quizzes to see how much they can recall on that particular topic. Upon completing the chapter, employees can take the final chapter exam to ensure that they understand the subject as a whole.
How It Helps
- Elucidates concepts: Employees can watch these lessons to get a better understanding of essential concepts and functions in the fields of human resources and management.
- Reinforces advantages: By going over the advantages of different management functions, these lessons will allow employees to better understand the purpose and goals of each function in their own work environments.
- Provides examples: These lessons will help employees better understand each concept by providing them with helpful examples that they may encounter in their own jobs.
By reviewing these lessons, employees will be able to:
- Recognize the advantages of human resource functions
- Better understand how the hiring process works
- Help implement managerial goals in their own positions
- Work more effectively in diverse environments
1. Human Resources Planning: Advantages & Importance
In this lesson, we'll learn about how practical planning in human resources departments can prepare organizations for future success. Test your knowledge after the lesson with a quiz.
2. The Hiring Process: How Human Resource Managers Recruit and Hire Employees
When a company is hiring, they need to ensure that they hire the right employees. There are several different steps involved in the hiring process. This lesson explains these steps that include application forms, testing, interviewing, reference checks and health exams.
3. Types of Employee Training Programs
There are several types of employee training programs. Employees may receive basic literacy training, interpersonal skills training, technical training, problem-solving training and diversity or sensitivity training. Each type of training targets a different facet of an organization's overall culture and performance.
4. What is Compensation Management? - Definition & Components
In this lesson, we'll learn about compensation management. We'll define the term and walk through the various components. When the lesson concludes, there will be a quiz to test your knowledge.
5. Diversity Issues in the Workplace: Discrimination, Sexism, Ageism & More
As our world gets smaller, each workplace becomes more diverse. Understanding how to work with individuals from different backgrounds is important for a successful organization. We will address diversity issues in this lesson
6. Supply Chain Management in the Business, Supplier & Customer Network
Supply chain management is concerned with all the interconnected businesses that are part of providing end products or services to customers. Learn how SCM can reduce costs and improve customer service.
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