Ch 14: Human Resources Overview

About This Chapter

An overview of human resources is provided in this engaging and easy-to-follow corporate training chapter. Made up of short video lessons and self-assessment quizzes, your employees can access this information on any mobile device or computer at their leisure.

Human Resources Overview - Chapter Summary

In this chapter, we've provided an overview of human resources you can use with your management teams to get them up to speed on these concepts. Our videos cover types of employee training programs and hiring and staffing as human resource management concepts. Along with each lesson, we've included a short quiz you can use to assess the understanding of your teams.

How It Helps

  • Offers knowledge: When your teams complete this chapter, they'll understand how to effectively assess the training needs of an organization.
  • Provides flexibility: If your employees are in different locations or work different schedules, easily keep them on the same page by providing them with these mobile-friendly lessons on collective bargaining and compensation.
  • Ensure compliance: You'll feel confident knowing your organization meets the laws and regulations associated with human resource management (HRM).

Skills Covered

When your teams use this chapter, they'll be able to achieve these objectives:

  • Understanding hiring and staffing
  • Explain how HR managers recruit and hire employees
  • Detail the function and characteristics of new employee orientation
  • Assess the training needs of an organization
  • Outline the various employee training program types
  • Differentiate between different methods for training employees
  • Identify the regulations and laws for HRM
  • Describe the process and best practices associated with terminating an employee
  • Discuss performance appraisals and 360 feedback
  • Understand how employee compensation works
  • Detail the collective bargaining function
  • Outline employee feedback forms

12 Lessons in Chapter 14: Human Resources Overview
Test your knowledge with a 30-question chapter practice test
Human Resource Management: Hiring and Staffing

1. Human Resource Management: Hiring and Staffing

In this lesson, we will explore the role a manager plays in human resource management, including hiring and staffing. We will also look at the circumstances affecting employment decisions such as promotion, turnover, downsizing, job redesign and termination.

The Hiring Process: How Human Resource Managers Recruit and Hire Employees

2. The Hiring Process: How Human Resource Managers Recruit and Hire Employees

When a company is hiring, they need to ensure that they hire the right employees. There are several different steps involved in the hiring process. This lesson explains these steps that include application forms, testing, interviewing, reference checks and health exams.

New Employee Orientation: Function & Characteristics

3. New Employee Orientation: Function & Characteristics

The function of new employee orientation introduces a new employee to the company, its policies, the coworkers and the job itself. Its characteristics include introducing the employee to the company's culture, roles and responsibilities, job description and other important things an employee will need to know.

Assessing Training Needs of an Organization

4. Assessing Training Needs of an Organization

This lesson discusses the process of assessing the training needs of an organization, which begins with looking at what is presently being done there and comparing that to what needs to be done. New training plans can then be put into place, making it possible for managers to solve problems.

Types of Employee Training Programs

5. Types of Employee Training Programs

There are several types of employee training programs. Employees may receive basic literacy training, interpersonal skills training, technical training, problem-solving training and diversity or sensitivity training. Each type of training targets a different facet of an organization's overall culture and performance.

Methods for Training Employees: Mentoring, On-The-Job & Job Rotation

6. Methods for Training Employees: Mentoring, On-The-Job & Job Rotation

There are several different types of training methods used to acclimate an employee to a new job or even to a new position within his current organization. In this lesson, we'll discuss several different methods, including on-the-job training, job rotation and job mentoring.

Human Resource Management (HRM): Laws & Regulations

7. Human Resource Management (HRM): Laws & Regulations

Learn about several laws, regulations, policies and governing entities that human resource management (HRM) must comply with, like the Civil Rights Act of 1964, Title VII, the Equal Employment Opportunity Commission (EEOC), sexual harassment and affirmative action.

Terminating an Employee: Process & Best Practices

8. Terminating an Employee: Process & Best Practices

Learn about the several steps involved in the process of terminating an employee, as well as the best practices a manager can use to ensure a fair and legal separation of employment.

Performance Appraisal and 360 Feedback

9. Performance Appraisal and 360 Feedback

Employee evaluations are a way managers can assess job performance and provide feedback to employees. An employee's performance is measured using various types of evaluation systems, including top-down appraisal, management by objectives (MBO), self-assessment and 360 degree feedback.

Practical Application: Employee Feedback Form

10. Practical Application: Employee Feedback Form

Many supervisors struggle with how to provide feedback to their employees. This form helps guide supervisors as they assess the performance of their employees and set goals for moving forward.

Understanding Employee Compensation

11. Understanding Employee Compensation

Compensation is pay for services during the course of employment. This can be direct (or monetary) compensation and indirect (or non-monetary) compensation in the form of benefits provided to the employee.

Function of Collective Bargaining

12. Function of Collective Bargaining

The function of collective bargaining is to negotiate work-related issues. Bargaining or negotiating takes place between the employer and the employees. The employees are represented by a collective bargaining unit.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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