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Ch 13: Human Resources

About This Chapter

Watch these human resources video lessons and learn about this important aspect of business. Take the quizzes that follow each lesson to test your understanding of these management concepts.

Human Resources

Those of us who've applied for jobs with large businesses have probably dealt in some way with a human resources manager. In these lessons, you'll learn about the different aspects of human resources. As you'll learn, there's a lot more to the HR process than just hiring new employees, though that is a part of it. You'll be introduced to the hiring and staffing process and the roles managers play in human resource management.

Additionally, you'll learn about the different types of recruiting strategies, which can include application forms, testing, interviewing, reference-checking, and health exams. A discussion of the purpose of new employee orientation and the characteristics commonly associated with it is also included in these lessons. Employee training of all kinds is also discussed, including training in literacy, technical skills, interpersonal skills, problem-solving, and diversity/sensitivity. Different training methods, including on-the-job, job rotation, and mentoring training, are discussed as well.

The laws and regulations that govern human resource management are also discussed. These regulations include equal employment opportunity, sexual harassment policies, and affirmative action. Firing employees can also be a legally tricky process, and in these lessons, you'll learn about the best practices involved in terminating an employee.

Finally, you'll learn about grading employee performance using evaluation systems, such as performance appraisal and 360 degree feedback. These lessons also cover employee compensation. The function of collective bargaining is also explored.

11 Lessons in Chapter 13: Human Resources
Test your knowledge with a 30-question chapter practice test
Human Resource Management: Hiring and Staffing

1. Human Resource Management: Hiring and Staffing

In this lesson, we will explore the role a manager plays in human resource management, including hiring and staffing. We will also look at the circumstances affecting employment decisions such as promotion, turnover, downsizing, job redesign and termination.

The Hiring Process: How Human Resource Managers Recruit and Hire Employees

2. The Hiring Process: How Human Resource Managers Recruit and Hire Employees

When a company is hiring, they need to ensure that they hire the right employees. There are several different steps involved in the hiring process. This lesson explains these steps that include application forms, testing, interviewing, reference checks and health exams.

New Employee Orientation: Function & Characteristics

3. New Employee Orientation: Function & Characteristics

The function of new employee orientation introduces a new employee to the company, its policies, the coworkers and the job itself. Its characteristics include introducing the employee to the company's culture, roles and responsibilities, job description and other important things an employee will need to know.

Assessing Training Needs of an Organization

4. Assessing Training Needs of an Organization

This lesson discusses the process of assessing the training needs of an organization, which begins with looking at what is presently being done there and comparing that to what needs to be done. New training plans can then be put into place, making it possible for managers to solve problems.

Types of Employee Training Programs

5. Types of Employee Training Programs

There are several types of employee training programs. Employees may receive basic literacy training, interpersonal skills training, technical training, problem-solving training and diversity or sensitivity training. Each type of training targets a different facet of an organization's overall culture and performance.

Methods for Training Employees: Mentoring, On-The-Job & Job Rotation

6. Methods for Training Employees: Mentoring, On-The-Job & Job Rotation

There are several different types of training methods used to acclimate an employee to a new job or even to a new position within his current organization. In this lesson, we'll discuss several different methods, including on-the-job training, job rotation and job mentoring.

Human Resource Management (HRM): Laws & Regulations

7. Human Resource Management (HRM): Laws & Regulations

Learn about several laws, regulations, policies and governing entities that human resource management (HRM) must comply with, like the Civil Rights Act of 1964, Title VII, the Equal Employment Opportunity Commission (EEOC), sexual harassment and affirmative action.

Terminating an Employee: Process & Best Practices

8. Terminating an Employee: Process & Best Practices

Learn about the several steps involved in the process of terminating an employee, as well as the best practices a manager can use to ensure a fair and legal separation of employment.

Performance Appraisal and 360 Feedback

9. Performance Appraisal and 360 Feedback

Employee evaluations are a way managers can assess job performance and provide feedback to employees. An employee's performance is measured using various types of evaluation systems, including top-down appraisal, management by objectives (MBO), self-assessment and 360 degree feedback.

Understanding Employee Compensation

10. Understanding Employee Compensation

Compensation is pay for services during the course of employment. This can be direct (or monetary) compensation and indirect (or non-monetary) compensation in the form of benefits provided to the employee.

Function of Collective Bargaining

11. Function of Collective Bargaining

The function of collective bargaining is to negotiate work-related issues. Bargaining or negotiating takes place between the employer and the employees. The employees are represented by a collective bargaining unit.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
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Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
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