Ch 23: ILTS Business: Human Resource Management

About This Chapter

Study human resource management concepts, like recruitment methods and regulations, as you study for the ILTS test in business, marketing, and computer education. Learn by watching video lessons, and test your knowledge with self-assessment quizzes.

ILTS Business, Marketing, and Computer Education: Human Resource Management - Chapter Summary

Human resource management can be a complicated subject, especially when you get into laws, regulations, best practices, and the intricacies of employee compensation. Let our video lessons make it simpler for you to review the most important concepts and vocabulary terms. In this chapter, you'll go over topics that include:

  • Assessing training needs of an organization
  • Continuing education
  • Function of collective bargaining
  • Human resource management: hiring and staffing
  • Human resource management: laws and regulations (ADA, Rehabilitation Act, ADEA, FMLA, Pregnancy Discrimination Act, Equal Pay Act)
  • Performance appraisal and 360 feedback
  • Recruitment methods
  • Terminating an employee: process and best practices
  • The effects of business decisions on employees
  • The hiring process: how human resource managers recruit and hire employees
  • Types of employee training programs
  • Understanding employee compensation

Video instructors simplify these complex topics, explaining the most important ideas to remember in clear, accessible language, using everyday examples you can relate to.

ILTS Business, Marketing, and Computer Education: Objectives

By taking the Illinois Licensure Testing Systems (ILTS) content-area test in business, marketing, and computer education, you'll find out whether or not you're eligible for teacher licensing in your subject. You'll earn a score of 100-300, with a score of at least 240 required to apply for licensing.

The exam requires you to answer 125 multiple-choice questions. These video lessons each include a quiz, so you can gain experience with the kinds of questions found on the ILTS exam. Track your progress as you go with the quizzes so you can see how well you've learned the material.

10 Lessons in Chapter 23: ILTS Business: Human Resource Management
Test your knowledge with a 30-question chapter practice test
Human Resource Management: Hiring and Staffing

1. Human Resource Management: Hiring and Staffing

In this lesson, we will explore the role a manager plays in human resource management, including hiring and staffing. We will also look at the circumstances affecting employment decisions such as promotion, turnover, downsizing, job redesign and termination.

The Hiring Process: How Human Resource Managers Recruit and Hire Employees

2. The Hiring Process: How Human Resource Managers Recruit and Hire Employees

When a company is hiring, they need to ensure that they hire the right employees. There are several different steps involved in the hiring process. This lesson explains these steps that include application forms, testing, interviewing, reference checks and health exams.

Assessing Training Needs of an Organization

3. Assessing Training Needs of an Organization

This lesson discusses the process of assessing the training needs of an organization, which begins with looking at what is presently being done there and comparing that to what needs to be done. New training plans can then be put into place, making it possible for managers to solve problems.

Types of Employee Training Programs

4. Types of Employee Training Programs

There are several types of employee training programs. Employees may receive basic literacy training, interpersonal skills training, technical training, problem-solving training and diversity or sensitivity training. Each type of training targets a different facet of an organization's overall culture and performance.

Performance Appraisal and 360 Feedback

5. Performance Appraisal and 360 Feedback

Employee evaluations are a way managers can assess job performance and provide feedback to employees. An employee's performance is measured using various types of evaluation systems, including top-down appraisal, management by objectives (MBO), self-assessment and 360 degree feedback.

Human Resource Management (HRM): Laws & Regulations

6. Human Resource Management (HRM): Laws & Regulations

Learn about several laws, regulations, policies and governing entities that human resource management (HRM) must comply with, like the Civil Rights Act of 1964, Title VII, the Equal Employment Opportunity Commission (EEOC), sexual harassment and affirmative action.

Understanding Employee Compensation

7. Understanding Employee Compensation

Compensation is pay for services during the course of employment. This can be direct (or monetary) compensation and indirect (or non-monetary) compensation in the form of benefits provided to the employee.

Function of Collective Bargaining

8. Function of Collective Bargaining

The function of collective bargaining is to negotiate work-related issues. Bargaining or negotiating takes place between the employer and the employees. The employees are represented by a collective bargaining unit.

Terminating an Employee: Process & Best Practices

9. Terminating an Employee: Process & Best Practices

Learn about the several steps involved in the process of terminating an employee, as well as the best practices a manager can use to ensure a fair and legal separation of employment.

OSHA: Ensuring Workplace Safety

10. OSHA: Ensuring Workplace Safety

The Occupational Safety and Health Act was enacted in 1970 and created the Occupational Safety and Health Administration, or OSHA. This lesson discusses the role of OSHA in ensuring workplace safety.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

Earning College Credit

Did you know… We have over 200 college courses that prepare you to earn credit by exam that is accepted by over 1,500 colleges and universities. You can test out of the first two years of college and save thousands off your degree. Anyone can earn credit-by-exam regardless of age or education level.

To learn more, visit our Earning Credit Page

Transferring credit to the school of your choice

Not sure what college you want to attend yet? has thousands of articles about every imaginable degree, area of study and career path that can help you find the school that's right for you.