Ch 2: Influences on Business Decision Making

About This Chapter

Many factors affect business decisions, and this chapter's engaging video lessons focus on those that influence the decision-making process. Your company's employees will examine the conflict process in addition to the role of ethics and using strong business skills to make smart decisions.

Influences on Business Decision Making - Chapter Summary

Our professional instructors take your employees through the factors and influences that can impact or shape decision making in businesses. Those who watch the video lessons in this chapter will learn about the following:

  • Types of business skills supportive of good decision making
  • Ethical considerations in business decisions
  • How the conflict process can help alleviate workplace disagreements

Typically taking less than 10 minutes to watch, each of the videos in this chapter break down key concepts and apply them to realistic scenarios to aid comprehension. The lessons each come with a quiz, and employees' knowledge of the material can also be assessed through the chapter exam.

How It Helps

  • Identifies key skills: With this chapter, employees examine the essential business skills needed to make good decisions that benefit the company.
  • Reduces workplace friction: By studying the conflict process, employees improve their ability to effectively handle, minimize and alleviate disagreements within your organization.
  • Emphasizes ethical practices: Our instructors guide employees through the process of considering options and formulating sound decisions that support your company's ethical practices and culture.

Skills Covered

After finishing the chapter's video lessons, your employees should be able to:

  • Describe business skills useful in decision making
  • Consider the ethical dimension to business problems and decisions
  • Identify and describe the five steps of the conflict management process

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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Other Chapters

Other chapters within the How to Make Effective Business Decisions course