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Ch 2: Influences on Organizational Behavior

About This Chapter

Understanding what influences the behavior of employees in an organization can help avoid problems, such as high turnover and absenteeism. You can use these video lessons and quizzes to help your company's employees learn more about organizational behavior.

Influences on Organizational Behavior - Chapter Summary

This chapter's videos look at influences on individual and group behavior in the workplace and how to adapt behaviors for positive outcomes. Your employees can review topics including:

  • Factors that influence group and individual behaviors in the workplace
  • How emotions impact the job environment
  • Work attitudes and how to use them to the company's advantage
  • The theory of attribution
  • External influences on organizational behavior

Watching these lessons, either on an individual basis or as part of a group corporate training program, gives your employees a chance to learn more about organizational behaviors and what causes them. The quizzes that accompany each lesson provide an excellent opportunity for your employees to discuss their ideas and share experiences.

How It Helps

  • Promotes positive emotions: These lessons explain how negative emotions in the workplace can lead to stress and increased absenteeism, while positive emotions manifest themselves in higher productivity and employee retention.
  • Encourages self-examination: Your employees will learn about the theory of attribution and how they can improve their own workplace behavior by understanding the reasons why they have certain attitudes.
  • Develops understanding of workplace attitudes: By arranging for your employees to review these lessons, you'll give them access to information on the components of workplace attitudes and how to use them to the company's benefit.

Skills Covered

After watching these lessons, your employees should be able to:

  • Explain what influences an individual's workplace behavior, including intellectual and physical abilities and self-concept
  • Analyze factors that influence group behavior, including power and leadership
  • Describe the consequences of positive and negative emotions on the workplace
  • Name three components of workplace attitudes
  • Describe attribution theory and how it can impact their behavior in the workplace
  • Discuss external influences, such as social changes and technology, on organizational behavior

7 Lessons in Chapter 2: Influences on Organizational Behavior
Test your knowledge with a 30-question chapter practice test
Influences on Individual Behavior in the Workplace

1. Influences on Individual Behavior in the Workplace

There are many factors that influence how an individual performs in the workplace. Learn about characteristics including demographics, ability, and personality.

Influences on Group Behavior in the Workplace

2. Influences on Group Behavior in the Workplace

Any workplace is comprised of groups of individuals. The way these groups behave can be an important aspect of culture and performance. In this lesson, we'll discuss what might influence group behavior.

Emotions in the Workplace: Purpose & Functions

3. Emotions in the Workplace: Purpose & Functions

Emotions in the workplace are essential indications of a positive or negative job environment. Positive emotions can increase worker motivation and performance, while negative emotions can cause stress and high turnover or absenteeism.

Types of Attitudes in the Workplace: Cognitive, Affective & Behavioral Components

4. Types of Attitudes in the Workplace: Cognitive, Affective & Behavioral Components

Attitudes are all around us and indeed impact our behavior. There are three main aspects of attitudes at work, and in this lesson, we will focus on those and help you to develop an understanding of their place in the work environment.

Practical Application: Types of Attitudes in the Workplace

5. Practical Application: Types of Attitudes in the Workplace

Good and bad attitudes both have an impact on what happens in the workplace. In this practical application, use the given scenario to practice identifying the attitudes present in the person and their results.

The Theory of Attribution In Organizational Behavior: Definition and Three Determinants

6. The Theory of Attribution In Organizational Behavior: Definition and Three Determinants

We all view situations and individuals in different ways, but I bet you never knew there were specific reasons why your mind thinks the way it does. In this lesson, we will address why you interpret people or situations the way you do by explaining attribution theory.

External Effects on Organizational Behavior

7. External Effects on Organizational Behavior

Even though you are your own person, other people can influence your attitude and actions. In this lesson, we'll learn how the same is true with organizations - external inputs can impact behavior within the organization. Organizational behavior can be positive or negative behavior that impacts an organization's bottom line.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
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Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
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Other Chapters

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