Ch 4: Interpersonal & Group Communication

About This Chapter

The Interpersonal and Group Communication chapter of this Business Communications Help and Review course is the simplest way to master interpersonal and group communication. This chapter uses simple and fun videos that are about five minutes long, plus lesson quizzes and a chapter exam to ensure you learn the essentials of interpersonal and group communication.

Who's It For?

Anyone who needs help learning or mastering interpersonal and group communication material will benefit from the lessons in this chapter. There is no faster or easier way to learn about interpersonal and group communication. Among those who would benefit are:

  • Students who have fallen behind in understanding communication among workplace groups, from teams to meeting participants
  • Students who struggle with learning disabilities or learning differences, including autism and ADHD
  • Students who prefer multiple ways of learning business (visual or auditory)
  • Students who have missed class time and need to catch up
  • Students who need an efficient way to learn about interpersonal and group communication
  • Students who struggle to understand their teachers
  • Students who attend schools without extra business learning resources

How It Works:

  • Find videos in our course that cover what you need to learn or review.
  • Press play and watch the video lesson.
  • Refer to the video transcripts to reinforce your learning.
  • Test your understanding of each lesson with short quizzes.
  • Verify you're ready by completing the Interpersonal and Group Communication chapter exam.

Why It Works:

  • Study Efficiently: Skip what you know, review what you don't.
  • Retain What You Learn: Engaging animations and real-life examples make topics easy to grasp.
  • Be Ready on Test Day: Use the Interpersonal and Group Communication chapter exam to be prepared.
  • Get Extra Support: Ask our subject-matter experts any interpersonal and group communication question. They're here to help!
  • Study With Flexibility: Watch videos on any web-ready device.

Students Will Review:

This chapter helps students review the concepts in an interpersonal and group communication unit of a standard business communications course. Topics covered include:

  • Behavioral theories and interpersonal communication in the workplace
  • Nonverbal communication at work
  • Effective listening in group settings
  • Components of successful group and team communication
  • Principles of good meeting management

5 Lessons in Chapter 4: Interpersonal & Group Communication
Test your knowledge with a 30-question chapter practice test
How Behavioral Theories Relate to Business Communication

1. How Behavioral Theories Relate to Business Communication

Behavioral theories of management affect workplace communication in positive ways leading to a more productive workforce. Learn about these theories based on understanding employee behavior as it relates to motivation, conflict, and group dynamics.

Nonverbal Messages in Business Communications

2. Nonverbal Messages in Business Communications

In this lesson, we'll define nonverbal communication as it relates to business communication. You'll also learn about the three main types of nonverbal communication: space, time, and body language.

Aspects of Effective Listening in Group Communication

3. Aspects of Effective Listening in Group Communication

In group settings like business meetings, active listening is an important part of the communication process. Effective listening involves showing genuine interest in the thoughts and opinions of others.

Factors Affecting Group & Team Communication

4. Factors Affecting Group & Team Communication

If you've ever been part of a team, you've experienced social communication. Whether it went well or not so well, learning the five main factors that affect group communication can help you be a more effective part of the team.

Elements of Effective Meeting Management

5. Elements of Effective Meeting Management

Effective meeting management is not difficult. Simply implementing a few steps when planning and conducting a meeting can improve the structure, content and flow.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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