About This Chapter
Who's It For?
Anyone who needs help learning or mastering interpersonal and group communication material will benefit from the lessons in this chapter. There is no faster or easier way to learn about interpersonal and group communication. Among those who would benefit are:
- Students who have fallen behind in understanding communication among workplace groups, from teams to meeting participants
- Students who struggle with learning disabilities or learning differences, including autism and ADHD
- Students who prefer multiple ways of learning business (visual or auditory)
- Students who have missed class time and need to catch up
- Students who need an efficient way to learn about interpersonal and group communication
- Students who struggle to understand their teachers
- Students who attend schools without extra business learning resources
How It Works:
- Find videos in our course that cover what you need to learn or review.
- Press play and watch the video lesson.
- Refer to the video transcripts to reinforce your learning.
- Test your understanding of each lesson with short quizzes.
- Verify you're ready by completing the Interpersonal and Group Communication chapter exam.
Why It Works:
- Study Efficiently: Skip what you know, review what you don't.
- Retain What You Learn: Engaging animations and real-life examples make topics easy to grasp.
- Be Ready on Test Day: Use the Interpersonal and Group Communication chapter exam to be prepared.
- Get Extra Support: Ask our subject-matter experts any interpersonal and group communication question. They're here to help!
- Study With Flexibility: Watch videos on any web-ready device.
Students Will Review:
This chapter helps students review the concepts in an interpersonal and group communication unit of a standard business communications course. Topics covered include:
- Behavioral theories and interpersonal communication in the workplace
- Nonverbal communication at work
- Effective listening in group settings
- Components of successful group and team communication
- Principles of good meeting management
1. How Behavioral Theories Relate to Business Communication
Behavioral theories of management affect workplace communication in positive ways leading to a more productive workforce. Learn about these theories based on understanding employee behavior as it relates to motivation, conflict, and group dynamics.
2. Nonverbal Messages in Business Communications
In this lesson, we'll define nonverbal communication as it relates to business communication. You'll also learn about the three main types of nonverbal communication: space, time, and body language.
3. Aspects of Effective Listening in Group Communication
In group settings like business meetings, active listening is an important part of the communication process. Effective listening involves showing genuine interest in the thoughts and opinions of others.
4. Factors Affecting Group & Team Communication
If you've ever been part of a team, you've experienced social communication. Whether it went well or not so well, learning the five main factors that affect group communication can help you be a more effective part of the team.
5. Elements of Effective Meeting Management
Effective meeting management is not difficult. Simply implementing a few steps when planning and conducting a meeting can improve the structure, content and flow.
Earning College Credit
Did you know… We have over 200 college courses that prepare you to earn credit by exam that is accepted by over 1,500 colleges and universities. You can test out of the first two years of college and save thousands off your degree. Anyone can earn credit-by-exam regardless of age or education level.
To learn more, visit our Earning Credit Page
Transferring credit to the school of your choice
Not sure what college you want to attend yet? Study.com has thousands of articles about every imaginable degree, area of study and career path that can help you find the school that's right for you.
Other chapters within the Business 113: Business Communication course
- Communicating in the Workplace
- Communication and Diversity
- Communicating in Groups
- Leadership in Management
- Roles and Responsibilities of the Supervisor
- Communication as a Supervisor
- Messaging in Business Communication
- Planning to Communicate in the Workplace
- Developing Your Message in the Workplace
- Completing Your Message in the Workplace
- Using Visuals in Workplace Communication
- Communicating with Technology in the Workplace
- Business Reports and Proposals
- Delivering Business Presentations
- Resumes and Cover Letters
- Required Assignments for Business 113
- Studying for Business 113