Ch 4: Interpersonal Relationships & Communication

About This Chapter

Ensure you're ready and able to excel on an exam covering interpersonal relationships and communication with help from this chapter! We offer fun lessons, short quizzes and other study tools you can use to strengthen your knowledge in a short amount of time.

Interpersonal Relationships & Communication - Chapter Summary

This chapter offers the comprehensive overview you need to gain a quality understanding of interpersonal relationships, conflict in relationships and barriers to effective communication. Engaging lessons in this chapter also take a close look at the basics of decision making and problem solving. Once you've finished this chapter, you will be ready to:

  • Explain the impact of social and cognitive development on interpersonal relationships
  • List the characteristics and development of successful relationships
  • Outline techniques for improving communication skills
  • Share factors that impact family conflict and decision making
  • Discuss factors that affect how couples make life decisions
  • Differentiate between group and individual decision making
  • Describe ways to teach conflict resolution to adults
  • Detail the impact of life events and family crisis

Prepare for your upcoming test your way by taking advantage of the flexibility this chapter offers. Select any lessons to study based on your existing knowledge, and visit as often as needed to build your comprehension. Our multiple-choice quizzes and practice exam can quickly test your understanding of key lesson concepts. By visiting the Dashboard, you can check your progress through this chapter and submit any questions you have about specific lesson topics to our experts.

14 Lessons in Chapter 4: Interpersonal Relationships & Communication
Test your knowledge with a 30-question chapter practice test
Interpersonal Relationships: Definition & Theories

1. Interpersonal Relationships: Definition & Theories

To be human is to be involved in interpersonal relationships. In this lesson, we will define interpersonal relationships and discuss the various theories that explain how we create and maintain them.

Social & Cognitive Development: Impact on Interpersonal Relationships

2. Social & Cognitive Development: Impact on Interpersonal Relationships

How does association with a group of people impact behavior and learning? Are friendships relevant to understanding the behavior of students in a classroom? This lesson discusses social development by exploring interpersonal relationship functions and types.

Successful Relationships: Characteristics, Development & Maintenance

3. Successful Relationships: Characteristics, Development & Maintenance

Be it work, friends, or family, making a relationship work is hard. Creating a solid relationship isn't much easier. This lesson will point out the characteristics of solid relationships and some advice for developing and maintaining them.

Improving Communication Skills: Self-Disclosure, Listening & Non-Verbal Communication

4. Improving Communication Skills: Self-Disclosure, Listening & Non-Verbal Communication

Self-disclosure, listening, and nonverbal communication are three important conversation strategies people use. This lesson will discuss what they are, how they may be interpreted, and some tips for improving them.

Barriers to Effective Communication: Definition & Examples

5. Barriers to Effective Communication: Definition & Examples

Companies need to be aware of potential barriers to communication. In general, physical separation and differences in status differences, gender, culture and language can potentially either block or distort effective communication.

Factors Impacting Family Conflict & Decision Making

6. Factors Impacting Family Conflict & Decision Making

Conflict is a normal part of most families' lives together, and it can play a role in how and when different kinds of decisions get made. This lesson discusses what conflict and decision making have to do with each other in the context of family life.

Decision Making: Definition & Types

7. Decision Making: Definition & Types

How do you make decisions? When we talk about deciding between choices we can break the processes into types. This lesson will fill you in on the different ways to make decisions and give you a few examples of each.

Decision Making: Skills & Techniques

8. Decision Making: Skills & Techniques

We make decisions all the time, but how do we make them? How useful are our decision-making techniques? In this lesson, you'll learn about the skills used in decision making, the six steps involved, and finally, four different techniques you can use when faced with a decision.

Problem Solving Methods: Definition & Types

9. Problem Solving Methods: Definition & Types

There's more than one way to solve a problem. In this lesson, we'll review the five most common methods: trial and error, difference reduction, means-ends analysis, working backwards, and analogies.

Factors Affecting How Couples Make Life Decisions

10. Factors Affecting How Couples Make Life Decisions

Couples need to answer a lot of hard questions before making major life decisions. This lesson will look into some of these factors, specifically regarding decisions like buying a home together and having kids.

Group vs. Individual Decision Making: When to Use Each

11. Group vs. Individual Decision Making: When to Use Each

At times an individual makes a decision, and at other times a group makes the decision. In this lesson, we will look at the issues surrounding group versus individual decisions

Conflict in Relationships: Types & Resolution Strategies

12. Conflict in Relationships: Types & Resolution Strategies

Dealing with conflict in relationships is inevitable. This lesson will review the types and causes of conflicts that frequently occur in relationships, and compare effective versus non-effective conflict resolution strategies.

Teaching Conflict Resolution to Adults

13. Teaching Conflict Resolution to Adults

Conflict threatens both productivity and happiness in the workplace. In this lesson, we will examine some aspects of teaching conflict resolution to adults.

Effects of Life Events & Family Crisis

14. Effects of Life Events & Family Crisis

This lesson looks at how life events and stressors can cause a family crisis. The lesson identifies different types of stress, explores the differences between families who go into crisis and those who don't, and discusses means of overcoming family stress.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
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Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
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