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Ch 1: Introduction to Communication

About This Chapter

The lessons in this chapter offer a foundational overview of communication topics. You can use the chapter as as a resource for test preparation, homework help, tutoring or casual learning.

Introduction to Communication - Chapter Summary

Follow along with our expert instructors to review the fundamentals of communication. After examining the definition of communication and the communication process, you'll take a look at basic communication types, channels and devices. Our lessons are designed to be short and engaging, and they're accompanied by self-assessment quizzes that reinforce important communication terms and concepts. You can work through the chapter at your own pace, and it's available to study on any computer or mobile device. By the end of the chapter, you should be able to:

  • Assess the importance of effective communication
  • Outline the communication process
  • Compare interpersonal, written, oral and non-verbal communication
  • Distinguish between several types of communication channels
  • Summarize the evolution of communication devices and describe their historical impacts

6 Lessons in Chapter 1: Introduction to Communication
Test your knowledge with a 30-question chapter practice test
What is Communication? - Definition & Importance

1. What is Communication? - Definition & Importance

Any task or transaction that requires more than one person can only be successfully completed with communication. In this lesson, you'll learn what communication is, types of communication and the importance of communication.

The Communication Process

2. The Communication Process

This lesson describes the process of communication. Terms such as sender, receiver, channel, encoding, decoding, noise, and feedback will be defined and explained with examples.

Types of Communication: Interpersonal, Non-Verbal, Written & Oral

3. Types of Communication: Interpersonal, Non-Verbal, Written & Oral

This lesson distinguishes between the various methods of communication used by managers, including interpersonal communication, nonverbal communication, written communication and oral communication.

Channel of Communication: Types & Definition

4. Channel of Communication: Types & Definition

In this lesson, we'll discuss what communication channels are and why we use them. We'll also cover the different groups of communication channels and some examples of each group.

Practical Application: Types of Communication Channels Infographic

5. Practical Application: Types of Communication Channels Infographic

This infographic will help you remember the different types of communication channels. You can use this infographic for your own memory aid, or you can print it and use it to share this information in your workplace.

Communication Devices: History, Timeline & Impact

6. Communication Devices: History, Timeline & Impact

Written communication remains an essential part of business and personal communications. Learn how communications technology has evolved to make it faster and easier for everyone.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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