About This Chapter
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- Start at the beginning, or identify the topics that you need help with.
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- Refer to the video transcripts to reinforce your learning.
- Test your understanding of each lesson with short quizzes.
- Submit questions to one of our instructors for personalized support if you need extra help.
- Verify you're ready by completing the Introduction to Management chapter exam.
Why It Works:
- Study Efficiently: Skip what you know, review what you don't.
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Students Will Review:
In this chapter, you'll learn the answer to questions including:
- What's the difference between management and leadership?
- What are the three main levels of management?
- How is authority assigned in centralized and decentralized organizations?
- What key skills do supervisors need to be successful?
- What are the four functions of management?
- How can managers improve an organization's productivity, quality and profitability?
- What are the principles of organizational and total quality management?
- What does the management by objective (MBO) process entail?
- How do government regulations affect managers?
- What are some recent trends in executive compensation?
1. Management vs. Leadership: The Difference Between a Manager & Leader
Are all managers leaders? Are all leaders managers? This lesson presents arguments that place a manager and a leader into two separate categories, each with their own defining characteristics.
2. Management in Organizations: Top, Middle & Low-Level Managers
The role of a manager in organizations is complex. While managers can come in different shapes and sizes they all share the task of utilizing people and resources to achieve organizational goals. This lesson will discuss the roles and functions of management found in each of the three levels of management.
3. Authority in Centralized & Decentralized Organizations
There are several approaches to authority. In this lesson, learn about the centralized organization, where authority is top-down through a chain of command. Contrast that with the decentralized organization, where authority is assigned at different levels in the hierarchy.
4. Supervisory Skills: Types and Importance
Supervising employees or tasks is not a simple matter. Supervisors need a certain set of skills in order to accomplish their jobs efficiently and effectively. In this lesson, you'll learn about some of these core skills. A short quiz follows.
5. Controlling as a Function of Management
In this lesson, we will explore the role of controlling as a function of management and its use of various control mechanisms to reach organizational goals.
6. Organizing as a Function of Management
Once a plan is in place, a manager must put it into action. This lesson explains the role of organizing as a function of management as well as its relationship with planning.
7. Planning as a Function of Management
In this lesson, you will learn the role of planning as a function of management. Discover the advantages of and barriers to planning, and how it is used to achieve organizational goals.
8. Leading as a Function of Management
This lesson teaches you about leading as a function of management by examining the surprising similarities between two very different leadership scenarios: leadership at war and leadership in the workplace.
9. Productivity, Quality, Profitability and the Role of Managers
Top-, mid- and low-level managers play a significant role in how productivity and quality affects profitability in an organization. Each level of management makes different decisions about productivity and quality that impact an organization's profitability.
10. Principles of Organizational Management
Many businesses today are complex systems that require more than ad hoc design and management. In this lesson, you'll discover some of the important principles of organizational management necessary to build a successful organization.
11. Five Principles of Total Quality Management (TQM)
Total quality management (TQM) is achieved and becomes part of the overall organizational culture when the five principles - produce quality work the first time, focus on the customer, have a strategic approach to improvement, improve continuously and encourage mutual respect and teamwork - are practiced by all employees.
12. What Is Management by Objective? - Defining the MBO Process
Management by objective (MBO) changed the way many companies worked and functioned. With MBO, employees' input was sought out and used to help develop the goals and objectives for the organization.
13. Governmental Regulation and Management
In the U.S., we have several different government agencies that help protect the rights and safety of our workers. This lesson explores and explains these agencies and how they relate to management.
14. Trends of Executive Compensation in the U.S.
Some believe executive compensation in the U.S. has gotten out of hand. In this lesson, we'll discuss how executives are compensated, how their compensation is determined and recent trends in executive compensation.
15. The Five Steps in the Decision-Making Process
Being able to make good decisions is one factor that makes a good manager great. There are five steps you can take to make decisions and improve the quality of those decisions. This lesson will walk you through the steps.
16. What are the Different Levels of Communication?
How can you be sure that what you say is understood by those around you? In this lesson, learn how to use different levels of communication to increase understanding in everyday interactions. After the lesson, test your understanding with a quiz.
17. Public Relations Plan: Example & Overview
Public relations plan is a strategy used to manage the publics perception of a person or organization. In this lesson, you'll learn what a public relations plan is. After, test your knowledge with a short quiz.
18. The Corporate Ladder: Definition, Structure & Positions
In this lesson, you'll learn what a corporate ladder is as well as what corporate structure is. Learn about the structure of a company and the different positions that exist for one who is climbing the corporate ladder.
19. What is a Business? - Definition, Characteristics & Examples
This lesson provides a definition of a business and reviews the key characteristics needed to have a business. The conclusion of this lesson includes a variety of business examples.
20. What is a Mixed Economy? - Definition, Characteristics & Examples
Every country follows some kind of economic system. In this lesson, you will learn about a mixed economy. We will look at the characteristics of a mixed economy and explore a few examples.
21. What is Capitalism? - Definition & Examples
This lesson explains what capitalism is and gives several examples to help illustrate how capitalism is executed in the business world. After completion of the lesson, take the quiz to gauge your learning.
22. What Is Profitability? - Definition & Analysis
Profitability determines whether a business stays in business. In this lesson, you'll learn about profitability and different ways to analyze it. A short quiz follows the lesson.
23. Proxy Voting: Definition & Guidelines
Just a voter can cast an absentee ballot in an election, a shareholder can vote on company decisions even if they cannot be present during the decision-making process. This lesson will define proxy voting and provide guidelines for its use.
24. Threat, Vulnerability & Risk: Difference & Examples
Risk is a factor in all businesses. In this lesson, you'll learn how you can't have risk without vulnerability and threat. You'll also learn how risk can be assessed and evaluated.
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Other chapters within the Business Management: Help & Review course
- Leadership Types and Styles: Help & Review
- Individual Decision Making
- Motivation Theory: Help & Review
- Management Theory: Help & Review
- Strategic Management: Help & Review
- Human Resources Management: Help & Review
- Labor Relations: Help & Review
- Managerial Accounting: Help & Review
- International Business Management: Help & Review
- Business Ethics: Help & Review
- Tuition Reimbursement: Help & Review
- Using Kanban in Business Management: Help & Review
- Accounting Basics for Entrepreneurs
- Business Law for Entrepreneurs
- Contract Enforcement & Administration
- U.S. Labor Law in the Private Sector Post-1960
- HR Management
- Rights, Ethics & Employment
- Government Regulation on Business