About This Chapter
Who's it for?
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- Have fallen behind in understanding the characteristics of technical communication or types of technical documents.
- Need an efficient way to learn technical writing.
- Learn best with engaging auditory and visual tools.
- Struggle with learning disabilities or learning differences, including autism and ADHD.
- Experience difficulty understanding your teachers.
- Missed class time and need to catch up.
- Can't access extra English learning resources at school.
How it works:
- Start at the beginning, or identify the topics that you need help with.
- Watch and learn from fun videos, reviewing as needed.
- Refer to the video transcripts to reinforce your learning.
- Test your understanding of each lesson with short quizzes.
- Submit questions to one of our instructors for personalized support if you need extra help.
- Verify you're ready by completing the Introduction to Technical Writing chapter exam.
Why it works:
- Study Efficiently: Skip what you know, review what you don't.
- Retain What You Learn: Engaging animations and real-life examples make topics easy to grasp.
- Be Ready on Test Day: Use the Introduction to Technical Writing chapter exam to be prepared.
- Get Extra Support: Ask our subject-matter experts any relevant question. They're here to help!
- Study With Flexibility: Watch videos on any web-ready device.
Students will review:
In this chapter, you'll learn the answer to questions including:
- What is the purpose of technical communication?
- What are the basic characteristics of technical communication?
- How can I be more audience-centered in my communication?
- What is the importance of rhetorical awareness in technical writing?
- How can I ensure that my communication is both legal and ethical?
- What are typical communication rules in the workplace?
- What are the different types of technical documents?
- How can I make goals for my technical writing?
- What are the steps of the technical writing process?
1. Technical Communication: Definition & Purpose
Technical communication is a part of almost every job. This video provides the definition and purpose of technical communication, and explains why technical communication is important for businesses and consumers.
2. Characteristics of Technical Communication
It is important to understand the characteristics of technical communication in order to write documents that meet the needs of your audience. This video provides the characteristics of the subject, audience, purpose and style of technical communications.
3. Audience-Centered Communication: Description & Effectiveness
Audience-centered communication is a type of communication where a speaker analyzes the audience to determine the content, language usage and listener expectations. It allows effective communication because the speaker can tailor messages to the needs of the listener.
4. Rhetorical Awareness in Technical Communication
When writing technical communications, it is important to take into account the goal, audience, and context of the document you are creating. This video explains how having rhetorical awareness will help improve your communication.
5. Legal and Ethical Communication: Description & Importance
Legal and ethical communication is essential to companies to ensure truthful, accurate and morally-correct decision making. Companies need to give consideration to how they communicate and remain lawful in their day-to-day business activities.
6. Implicit and Explicit Rules of Communication: Definitions & Examples
There are two different rules of communication within a business environment. Implicit communication focuses on the ambiguous areas of gestures, vocal tones and actions, while explicit communication deals with what a person writes or says directly.
7. Types of Technical Documents
There are many different types of technical documents. Which technical document you choose to create depends on your audience and your purpose. This video will explain the three main categories of technical documents and provide examples for each.
8. Establishing Goals in Technical Writing
It's important to establish goals before you begin writing so that you know who you're writing for and what you're writing about. This video provides suggestions for how to establish goals in technical writing.
9. The Technical Writing Process: Prewriting, Writing & Rewriting
Having a plan for your writing will help ensure that you effectively communicate your message. This video provides definitions and strategies for the three steps of the writing process: prewriting, writing, and rewriting.
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Other chapters within the Technical Writing: Help and Review course
- Prewriting for Technical Documents: Help and Review
- Writing Technical Documents: Help and Review
- Technical Editing & Rewriting: Help and Review
- Elements of Technical Documents: Help and Review
- Usability Testing & Technical Writing: Help and Review
- Informal Technical Reports: Help and Review
- Formal Technical Reports: Help and Review
- Business Reports for Technical Writing: Help and Review
- Technical Correspondence: Help and Review
- Technical Resumes & Cover Letters: Help and Review
- Technical Instructions: Help and Review
- Writing Technical Manuals: Help and Review
- Writing Proposals: Help and Review
- Language & Style
- Language in Context