Ch 15: Job Design in Organizations

About This Chapter

The video and text lessons in this chapter can teach you about job design and its importance in organizational behavior. Use the short quiz in each lesson to gauge your knowledge of contemporary issues in job design, types of job redesign and more.

Job Design in Organizations - Chapter Summary and Learning Objectives

Job design is essential in communicating job tasks to current and potential employees. It can be used to recruit the right talent to organizations and motivate current employees. This chapter offers lessons that cover the approaches to job design, as well as the models and issues associated with this subject. Instructors guide these lessons, paying special attention to terminology and techniques. Find multiple-choice quizzes throughout the chapter that can help test your comprehension. This chapter will address the following:

  • Purpose of and approaches to job design
  • How job design can be used to empower and motivate employees
  • Job characteristics model and job redesign types
  • Issues related to job design
  • Build-A-Bear's mentoring program

Lesson Objective
Job Design: Definition and Purpose Compare the four approaches used to create a job design.
Behavioral Approaches to Job Design Evaluate the behavioral approach to job design.
An Interdisciplinary Approach to Job Design Assess the interdisciplinary approach to job design.
Empowerment and Job Design Break down how employees might be empowered by job redesign, teams and quality work circles.
Hackman & Oldham's Job Characteristics Model Analyze Hackman and Oldham's model of job characteristics.
Types of Job Redesign: Job Enrichment, Enlargement & Rotation Survey how to motivate employees with job rotation, enrichment and enlargement.
Contemporary Issues in Job Design Distinguish which practices are best for handling contemporary issues in job design.
Business Case Study: Build-A-Bear's Mentoring Program Critique Build-A-Bear's mentoring program as case study.

8 Lessons in Chapter 15: Job Design in Organizations
Test your knowledge with a 30-question chapter practice test
Job Design: Definition and Purpose

1. Job Design: Definition and Purpose

A correctly defined job design will attract the right applicants and decrease job turnover by helping everyone understand their responsibilities up front. This lesson explores four approaches that companies can use to create a job design and communicate job tasks to current and potential employees.

Behavioral Approaches to Job Design

2. Behavioral Approaches to Job Design

Behavioral approaches to job design can help improve employee motivation and productivity. In this type of philosophy, factors, such as autonomy, variety, task identification/significance and feedback, are analyzed and improvements are made for employees.

An Interdisciplinary Approach to Job Design

3. An Interdisciplinary Approach to Job Design

An interdisciplinary approach to job design provides a manager with different alternatives based on different disciplines. The four approaches or disciplines are mechanistic, motivational (also known as industrial psychology), biological and perceptual-motor.

Empowerment and Job Design

4. Empowerment and Job Design

Empowerment in job design can improve employee job motivation by increasing autonomy and task accomplishment at work. The three ways to create empowerment are to offer job redesign, quality work circles and teams.

Hackman & Oldham's Job Characteristics Model

5. Hackman & Oldham's Job Characteristics Model

Hackman & Oldman's job characteristics model is one of the only approaches to job design that focuses on person-fit theory. The individual's personality, behaviors and task accomplishments are all taken under consideration to describe the perfect fit for the job.

Types of Job Redesign: Job Enrichment, Enlargement & Rotation

6. Types of Job Redesign: Job Enrichment, Enlargement & Rotation

Managers must be aware of ways to increase employee motivation. This lesson describes the various ways to redesign a job to encourage employees, including job enrichment, job enlargement and job rotation.

Contemporary Issues in Job Design

7. Contemporary Issues in Job Design

Many issues affect the way we do our jobs. In this lesson we will look at those issues known as contemporary issues. Specifically, we will explain how many of today's issues affect the way a job is designed and eventually completed.

Business Case Study: Build-A-Bear's Mentoring Program

8. Business Case Study: Build-A-Bear's Mentoring Program

Build-A-Bear Workshop (BBW) is a global company that has been named one of the 50 best places to work. One of the reasons for the high ranking is BBW's mentoring program. This lesson looks at the program established by BBW's founder Maxine Clark.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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