About This Chapter
Who's it for?
Anyone who needs help learning or mastering human resource management material will benefit from taking this course. There is no faster or easier way to learn about human resources. Among those who would benefit are:
- Students who have fallen behind in understanding collective bargaining, unionization and other labor relations issues
- Students who struggle with learning disabilities or learning differences, including autism and ADHD
- Students who prefer multiple ways of learning about human resources (visual or auditory)
- Students who have missed class time and need to catch up
- Students who need an efficient way to learn about labor relations
- Students who struggle to understand their teachers
- Students who attend schools without extra human resource learning resources
How it works:
- Find videos in our course that cover what you need to learn or review.
- Press play and watch the video lesson.
- Refer to the video transcripts to reinforce your learning.
- Test your understanding of each lesson with short quizzes.
- Verify you're ready by completing the Labor Relations chapter exam.
Why it works:
- Study Efficiently: Skip what you know, review what you don't.
- Retain What You Learn: Engaging animations and real-life examples make topics easy to grasp.
- Be Ready on Test Day: Use the Labor Relations chapter exam to be prepared.
- Get Extra Support: Ask our subject-matter experts any labor relations question. They're here to help!
- Study With Flexibility: Watch videos on any web-ready device.
Students will review:
This chapter helps students review the concepts in a labor relations unit of a standard human resource management course. Topics covered include:
- National Labor Relations Board
- American Federation of Labor and Congress of Industrial Organizations (AFL-CIO)
- Executive Order 10988 of 1962
- Civil Service Reform Act of 1978
- Labor relations trends
1. National Labor Relations Board: History and Purpose
Unions can play an important role in the employer-employee relationship. In this lesson, you'll learn about the National Labor Relations Board and how it makes sure both sides play by the rules. A short quiz follows.
2. American Federation of Labor and Congress of Industrial Organizations (AFL-CIO): Status & Trends in Membership
While union membership is in relative decline, unions still represent a powerful force in American labor and politics. This is especially true of the AFL-CIO. In this lesson, you'll learn about the AFL-CIO, its history and current status.
3. Function of Collective Bargaining
The function of collective bargaining is to negotiate work-related issues. Bargaining or negotiating takes place between the employer and the employees. The employees are represented by a collective bargaining unit.
4. Importance of the Collective Bargaining Process
One of the primary advantages of unionization for workers is the collective bargaining process. In this lesson, you'll learn about collective bargaining and why it is important in labor-management relationship. A short quiz follows.
5. Roles and Duties of Union Members and Leadership
Union membership can offer some important benefits to workers. In this lesson, we'll discuss the purposes of a union, the roles members may play in a union and the effects of union representation in an organization.
6. Closed vs. Open Shops in Labor Relations & Impacts on Human Resource Management
Union membership is sometimes required for employment at a company, but it may also not be required. In this lesson, you'll learn about open shops, union shops and closed shops, including what they mean to a company's HR department.
7. Unionizing Process: Certification, Decertification
Union representation requires certification and ending union representation requires decertification. In this lesson, you'll learn about the processes involved in certification and decertification. A short quiz follows.
8. Employer Restrictions and Rights in Unionizing Process & Collective Bargaining
Employees and employers have rights during unionization attempts and during the collective bargaining process. In this lesson, you'll learn about the rights of employers, as well as the restrictions to which they are subject, during these processes.
9. Bargaining Strategies in Labor Relations: Integrative & Distributive
One of the great advantages that unionized workers have is the ability to collectively bargain as a group with management. In this lesson, you'll learn about integrative and distributive bargaining strategies. A short quiz follows.
10. Bargaining Impasses: Strikes, Lockouts & Other Consequences
If negotiations between management and a union are not succeeding, either party may turn to more drastic measures to pressure concessions. In this lesson, you'll learn about strikes, lockouts, picketing and boycotts.
11. Executive Order 10988 of 1962 and the Civil Service Reform Act of 1978
Public sector employees are subject to some different labor relation laws. In this lesson, you'll learn about Executive Order 10988, Executive Order 11491, and the Civil Reform Act of 1978. A short quiz follows.
12. Trends in Labor Relations: Membership & Industry
Unions represent employees in their relationships with their employers. In this lesson, we'll take a look at current trends in union membership from across economic sectors, industries and demographics. A short quiz follows.
13. What is a Corrective Action Plan? - Definition, Procedures & Examples
What is a corrective action plan, and when would you need one? In this lesson, we'll discuss what it is, why it's used, and how to develop one if you need it.
14. What Are Employee Rights in the Workplace? - Law & Concept
Whether you work for a large multinational corporation or a small mom and pop shop, you have certain rights at work that are protected by law. Learn what conduct is protected in the workplace and when it's illegal for employers to fire an employee in this lesson.
15. What Is Arbitration? - Rules & Definition
As court litigation grows more expensive and drawn out, many businesses are opting to arbitrate disputes instead of seeking relief in court. In this lesson, we will learn what arbitration is and about general rules applicable to all arbitration proceedings. After the lesson, you will be given an opportunity to reinforce your knowledge with a brief quiz.
16. What Is Collective Bargaining? - Definition & Process
Collective bargaining is a vital process in labor-management relationships in the United States. In this lesson, you will learn what collective bargaining is and be given a general outline of its process. A short quiz will follow the lesson.
17. What Is Conflict Resolution in the Workplace? - Skills, Techniques & Methods
Conflict resolution is important for all organizations. In this lesson, you will learn what conflict resolution is and some of its techniques and methods.
18. What Is Employee Satisfaction? - Examples & Factors
In this lesson we will discuss employee satisfaction. Do you know why employers care about satisfaction, and what impact it has on business results? Do you know how to measure it for your workplace? Learn what it is, how to measure it, and how to increase it.
19. What Is Recruitment in HR?
Finding the right applicant for any job takes time and money. Developing the right recruitment skills helps the organization get and retain quality applicants. Learn about recruitment in HR in this lesson, and take a quiz afterward to see what you've learned.
20. Contract Labor: Definition & Laws
Employers have the option of hiring people as employees or contract workers. Today we will discuss what contract labor is and review the laws. We will also analyze the differences between employee and contract labor.
21. The Role of HR in Employee & Labor Relations
Human resources management plays an important role in business. The overall goal for HR is to make sure that employees are in the right position, are in a good and safe environment, have all the rules and training needed to be capable of working, and can speak to HR when needed.
22. Factors Impacting Contract Administration
Let's dive into contract administration. Once negotiated between labor and management, a contract must be administered. Contract administration is influenced by technological impact, job placement, project management, work scheduling, and policies.
23. Recent Cases & Decisions in Labor Arbitration
This lesson looks at binding arbitration requirements in collective bargaining agreements. Case law has developed in recent years, but confusion remains. Take a look at when arbitration is required and when a complaint can head to court.
24. State & Local Government Employee Labor Laws
This lesson explains how state and local government employees have been affected by union-related labor laws. It also gives examples of how policies, statutes, executive orders, and ordinances can impact or be impacted by unions.
25. The Pension Protection Act of 2006
The Pension Protection Act of 2006 was signed into law by President George W. Bush. This lesson will discuss the Act, so that the reader will have a strong grasp of the Act itself and its purpose.
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Other chapters within the Human Resource Management: Help and Review course
- Overview of HRM Field: Help and Review
- Organizational Theories & Human Resources: Help and Review
- Job Analysis and Design: Help and Review
- Staffing in Organizations: Help and Review
- Training and Development in Organizations: Help and Review
- Performance Appraisals: Help and Review
- Employee Compensation Issues: Help and Review
- Employment Law & Employee Rights: Help and Review
- International Human Resource Management: Help and Review
- Current Issues and Trends in HRM: Help and Review
- Human Resource Management & Employee Recruitment