About This Chapter
Leadership in Management - Chapter Summary and Learning Objectives
While managers and leaders are two different types of individuals, lessons included in this chapter discuss how managers must possess the qualities of both to successfully motivate their employees. Methods for evaluating and meeting employees' needs are also discussed. This chapter can help you understand the following:
- Qualities of a good leader
- Theories explaining employee motivation
- Considerations for designing reward programs and incentives
- Factors causing job satisfaction or dissatisfaction
|Leadership: Leaders & Their Role in Organizations||Describes ways both formal and informal leaders build morale and motivate employees to achieve an organization's goal.|
|Leading as a Function of Management||Shows how successful managers are also successful leaders who inspire employees and encourage communication.|
|Management vs. Leadership: The Difference Between a Manager & Leader||Explains the functions and sources of power associated with managers and leaders.|
|Herzberg's Two-Factor Theory: Hygiene Factors & Motivation||Discusses how extrinsic and intrinsic job factors contribute to employee satisfaction.|
|The Needs Theory: Motivating Employees with Maslow's Hierarchy of Needs||Outlines steps managers can take to motivate employees by meeting their psychological, social, safety, self-actualization and esteem needs.|
|Vroom's Expectancy Theory of Employee Motivation||Illustrates how an analysis of the relationship between an employee's effort and the perceived benefits can be used to design motivational programs.|
|Equity Theory of Motivation: Reward & Effort||Shows why the quality of a reward in relation to the work required to earn it contributes to job satisfaction.|
|Span of Control and Unity of Command||Explains how decisions are made regarding the amount of control and staff a supervisor should have.|
1. Leadership: Leaders & Their Role in Organizations
Leadership is the action of leading employees to achieve goals. It plays an important role in employee performance and productivity. Learn about how leaders influence employee behavior in this lesson.
2. Leading as a Function of Management
This lesson teaches you about leading as a function of management by examining the surprising similarities between two very different leadership scenarios: leadership at war and leadership in the workplace.
3. Management vs. Leadership: The Difference Between a Manager & Leader
Are all managers leaders? Are all leaders managers? This lesson presents arguments that place a manager and a leader into two separate categories, each with their own defining characteristics.
4. Herzberg's Two-Factor Theory: Hygiene Factors & Motivation
This lesson describes Frederick Herzberg's two-factor theory, which is based on the idea of how hygiene factors and satisfiers or motivators are used to provide satisfaction to employees in work environments.
5. The Needs Theory: Motivating Employees with Maslow's Hierarchy of Needs
Hunger, thirst, security, friendship, respect and being all that you can be are just some of the things that motivate us to take action. This lesson helps us to further understand these needs and how they motivate behavior by showing where they fall in Maslow's hierarchy of needs.
6. Vroom's Expectancy Theory of Employee Motivation
Finding the right equation for motivating employees can be challenging. This lesson explains how expectancy theory is used to motivate employees by increasing the motivation to act based on a set of specific criteria.
7. Equity Theory of Motivation: Reward & Effort
Have you ever noticed that some employees seem to work harder than others for the same reward? Why does that happen? This lesson explains how equity theory is used by managers to motivate employees by providing a high reward for equivalent efforts on part of the employee.
8. Span of Control and Unity of Command: Definition & Examples
Span of control and unity of command are two important principles in management. In this lesson, you'll learn about span of control and unity of command and be provided some examples of each. A short quiz follows the lesson.
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