About This Chapter
Below is a sample breakdown of the Conflict in the Workplace chapter into a 5-day school week. Based on the pace of your course, you may need to adapt the lesson plan to fit your needs.
|Day||Topics||Key Terms and Concepts Covered|
|Monday|| Leaders and their roles|
Management vs. leadership
Leading as a function of management
|Definition of leadership, formal and informal leaders, duties of leadership|
Differences between management and leadership
Examples of how managers can act as leaders
|Tuesday|| Power, leadership, authority and influence|
|Differences between leadership, power, authority and influence|
Legitimate, reward and coercive power
Expert and referent power
|Wednesday|| Symbols of power|
Dependency and power
| Kanter's and Korda's perspectives on power, with examples|
How dependency relates to power, how resource type dictates power
|Thursday|| Influence tactics|
Legitimate and illegitimate political behavior
|Power tactics and how they can be applied in the workplace|
Organizational politics, with examples of illegitimate and legitimate ways of obtaining an objective in the workplace
|Friday|| Emotional intelligence for leadership|
Management by objective (MBO)
|Definition of emotional intelligence and how it can influence leadership|
Overview of the MBO process, examples of how it can be applied
1. Leadership: Leaders & Their Role in Organizations
Leadership is the action of leading employees to achieve goals. It plays an important role in employee performance and productivity. Learn about how leaders influence employee behavior in this lesson.
2. Management vs. Leadership: The Difference Between a Manager & Leader
Are all managers leaders? Are all leaders managers? This lesson presents arguments that place a manager and a leader into two separate categories, each with their own defining characteristics.
3. Leading as a Function of Management
This lesson teaches you about leading as a function of management by examining the surprising similarities between two very different leadership scenarios: leadership at war and leadership in the workplace.
4. Differences Between Power, Leadership, Authority & Influence
When we look at power, we can associate it to many different aspects of the business world. We can look at authority, leadership, influence and power on their own. In this lesson, we will discuss these four aspects and show you the differences between them, yet how they can coexist.
5. Positional Power: Legitimate, Coercive & Reward Power
Managers require different types of power to make things happen in their organizations. This lesson focuses on positional power. There are three types of positional power that will be explained in this lesson, including legitimate, reward and coercive power.
6. Personal Power: Referent and Expert Power
Managers require different types of power to make things happen in their organizations. This lesson focuses on the second type of power, known as personal power. There are two types of personal power that this lesson will explain, including expert and referent.
7. Kanter and Korda: The Symbols of Power
Power can be viewed by symbols. Some of those symbols can help individuals, while others can show just how much power one individual has over another. These two aspects, discussed by Kanter and Korda, will be reviewed in this lesson.
8. Dependency as a Source of Power
Power is relative to how dependent people are on the resource that a person in power possesses. If someone possesses a valuable resource, they will likely have more power than someone who does not. We will discuss this aspect in this lesson.
9. The Seven Influence Tactics Used in Organizational Behavior
Power is not always used where we can see it. Sometimes, it is more a part of a person's actions than someone directly telling you to do something. In this lesson, we will address different power tactics and how they are sometimes used in the workplace.
10. Legitimate and Illegitimate Political Behavior in Organizations
Politics are present in just about every organization out there. The main issue is if those politics are legitimate or illegitimate and how they impact the work environment. We will look at this issue in this lesson.
11. Using Emotional Intelligence in Leadership
Many times managers or leaders focus on the functional aspects of the job you do, as opposed to the emotional intelligence that drives the way you do your job. In this lesson, we discuss emotional intelligence and how it relates to leadership.
12. What Is Management by Objective? - Defining the MBO Process
Management by objective (MBO) changed the way many companies worked and functioned. With MBO, employees' input was sought out and used to help develop the goals and objectives for the organization.
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Other chapters within the Organizational Behavior Syllabus Resource & Lesson Plans course
- The Evolution of Organizational Behavior: Lesson Plans
- Foundations of Individual Behavior: Lesson Plans
- Personality and Behavior in Organizations: Lesson Plans
- Emotions and Moods in the Workplace: Lesson Plans
- Attitudes and Values in the Workplace: Lesson Plans
- Ethics in the Workplace: Lesson Plans
- Perception and Attribution: Lesson Plans
- Learning in the Workplace: Lesson Plans
- Employee Motivation: Lesson Plans
- Individual Decision Making in Organizations: Lesson Plans
- Workforce Diversity: Lesson Plans
- Organizational Communication in Business: Lesson Plans
- Groups and Work Teams: Lesson Plans
- Group Decision Making: Lesson Plans
- Conflict in the Workplace: Lesson Plans
- Leadership Theory in Organizational Behavior: Lesson Plans
- Organizational Structure and Design: Lesson Plans
- Job Design: Lesson Plans
- Organizational Culture: Lesson Plans
- Organizational Change and Behavior: Lesson Plans
- Managing Workplace Stress: Lesson Plans
- Career Management: Lesson Plans
- Global Implications of Organizational Behavior: Lesson Plans