Ch 2: Leadership & Management in the Hospitality Industry

About This Chapter

Short lessons, mini quizzes and other resources in this chapter make studying about leadership and management in the hospitality industry simple and effective. Utilize this convenient online study tool to get the knowledge boost you need to excel on an exam, complete an assignment or develop in your career.

Leadership & Management in the Hospitality Industry - Chapter Summary

Feel confident that you have a quality understanding of leadership and management in the hospitality industry by reviewing this chapter's entertaining lessons. Examine the definitions of leadership and management and learn about functions and aspects of each. Expand your knowledge by sending lesson topic questions to our experts. Assess your comprehension with help from multiple-choice quizzes and a chapter exam. When finished with this chapter, you'll have the ability to:

  • List types of leaders and supervisors in the hospitality industry
  • Explain how leading acts as a function of management
  • Differentiate between the concepts of management and leadership
  • Define and list key concepts of delegation in management
  • Exhibit an understanding of modern management theories
  • Discuss the importance of quality management systems and how they work

7 Lessons in Chapter 2: Leadership & Management in the Hospitality Industry
Test your knowledge with a 30-question chapter practice test
Hospitality Industry: Leadership & Supervision

1. Hospitality Industry: Leadership & Supervision

Within the hospitality industry, there are several leaders and supervisors who assist in the organization's operations. This lesson will introduce you to the general title of the leaders and how you can identify the different types of leaders.

Leading as a Function of Management

2. Leading as a Function of Management

This lesson teaches you about leading as a function of management by examining the surprising similarities between two very different leadership scenarios: leadership at war and leadership in the workplace.

Management vs. Leadership: The Difference Between a Manager & Leader

3. Management vs. Leadership: The Difference Between a Manager & Leader

Are all managers leaders? Are all leaders managers? This lesson presents arguments that place a manager and a leader into two separate categories, each with their own defining characteristics.

Delegation in Management: Definition & Explanation

4. Delegation in Management: Definition & Explanation

Delegation is vital for the accomplishment of many organizational tasks. In this lesson, you will learn what delegation is and some of its key concepts.

Modern Theory of Management

5. Modern Theory of Management

Modern management theory has changed the way managers look at their jobs. Advancements and refinements in management theory and practice have enabled managers and managerial systems to evolve. In this lesson, we will look at modern management theories.

What Is Quality Management System? - Definition & Examples

6. What Is Quality Management System? - Definition & Examples

Even if a company isn't concerned about producing a world-class product, quality still needs to be a primary goal. In this lesson, you'll learn about quality management systems - what they are, how they work, and why they are so important.

Ethics in the Hospitality Industry

7. Ethics in the Hospitality Industry

This lesson discusses important ethics in the hospitality industry and describes why they are necessary to keep customers happy and to ensuring a company's success.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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