Ch 11: Learning in the Workplace

About This Chapter

Watch online video lessons, and learn about the different aspects of learning in the workplace. These lessons are just a portion of our course materials.

Learning in the Workplace - Chapter Summary and Learning Objectives

In a work environment, people need to learn many things. Not only do they need to learn how to do their specific job, but they need to learn about company policies and other behaviors within the company. Sometimes people learn through training programs, but when speaking in terms of organizational behavior, learning may come in a less direct way, such as through classical or operant conditioning. In this chapter, you will learn about those types of conditioning in addition to the idea of shaping. You'll also learn about the social-cognitive learning theory and what it means to be a learning organization. Some specific things you'll learn include:

  • How reactions can be automatically conditioned to occur in an individual
  • How behavior can be shaped based upon awards and punishments
  • How reinforcement can be used to teach a behavior
  • How behavior is learned by watching others
  • What it means to be a learning organization

VideoObjective
Classical Conditioning Study the definition of classical conditioning and how it relates to organizational behavior.
Operant Conditioning Examine what operant conditioning is and how it relates to organizational behavior.
Shaping Discover the roles of reinforcement, punishment and extinction in shaping behaviors.
Social-Cognitive Learning Theory: Definition and Examples Find out what the social-cognitive learning theory is and how that relates to organizational behavior.
How Companies Become Learning Organization Define what it means to be a learning organization and provide a list of benefits to becoming one.

5 Lessons in Chapter 11: Learning in the Workplace
Test your knowledge with a 30-question chapter practice test
Classical Conditioning in Psychology: Definition, Principles & Examples

1. Classical Conditioning in Psychology: Definition, Principles & Examples

Can you be conditioned to associate something new with something else you naturally respond to? In this lesson, we'll take a look at a famous psychological experiment that tested how brains have the ability to automatically react to new stimuli if it's conditioned correctly.

Operant Conditioning in Psychology: Definition, Theory & Examples

2. Operant Conditioning in Psychology: Definition, Theory & Examples

How do we adapt our behaviors to our advantage? Can we learn from punishment and reward? With operant conditioning, our behaviors are shaped based off the responses we get from them.

What is Shaping in Psychology? - Definition & Examples

3. What is Shaping in Psychology? - Definition & Examples

How can teachers shape the behavior of their students? In this lesson, you'll not only discover how a pigeon learned how to bowl, but you'll also study the steps required to shape complex acts into continuous behaviors.

Social-Cognitive Learning Theory: Definition and Examples

4. Social-Cognitive Learning Theory: Definition and Examples

Have you learned behaviors or skills from observing others? Maybe you have learned from observing a teacher, friend, or supervisor. We acquire new knowledge and skills from a variety of methods. This lesson will introduce the concepts of the social-cognitive theory, which focuses on the learning that occurs within a social context.

How Companies Become Learning Organizations

5. How Companies Become Learning Organizations

In today's knowledge economy, it is imperative that organizations and their members find ways to acquire, share, and apply new knowledge; a notion that is highly characteristic of a learning organization. In this lesson, you will learn what it means to be a learning organization and the benefits of becoming one.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
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Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
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