About This Chapter
Who's it for?
Anyone who needs help understanding college public speaking material will benefit from taking this course. You will be able to grasp the subject matter faster, retain critical knowledge longer and earn better grades. You're in the right place if you:
- Have fallen behind in understanding the correlation between listening and critical thinking or identifying the major types of listening.
- Need an efficient way to learn about listening and feedback.
- Learn best with engaging auditory and visual tools.
- Struggle with learning disabilities or learning differences, including autism and ADHD.
- Experience difficulty understanding your teachers.
- Missed class time and need to catch up.
- Can't access extra public speaking resources at school.
How it works:
- Start at the beginning, or identify the topics that you need help with.
- Watch and learn from fun videos, reviewing as needed.
- Refer to the video transcripts to reinforce your learning.
- Test your understanding of each lesson with short quizzes.
- Submit questions to one of our instructors for personalized support if you need extra help.
- Verify you're ready by completing the Listening and Feedback chapter exam.
Why it works:
- Study Efficiently: Skip what you know, review what you don't.
- Retain What You Learn: Engaging animations and real-life examples make topics easy to grasp.
- Be Ready on Test Day: Use the Listening and Feedback chapter exam to be prepared.
- Get Extra Support: Ask our subject-matter experts any relevant question. They're here to help!
- Study With Flexibility: Watch videos on any web-ready device.
Students will review:
In this chapter, you'll learn the answers to questions including:
- Why are listening skills important for public speakers?
- What four stages are found in the listening process?
- How do the five types of listening differ from each other?
- What part does critical listening play in the speech evaluation process?
- How can public speakers improve their listening skills?
- What are some strategies for improving note-taking skills?
1. Hearing vs. Listening: Importance of Listening Skills for Speakers
While often used synonymously, hearing and listening are really two very different things. Hearing is involuntary and uncontrollable. Listening, however, requires an attention.
2. Effective Listening: Definition & Obstacles
It seems counterintuitive that a public speaker should focus on effective listening. However, a good public speaker must know a few things about his audience in order to effectively communicate his message.
3. The Four Stages of the Listening Process
As messages are sent to us, it seems as though we simply hear and react, but there is actually a process that our brains use to process the information. It begins with attending, then interpreting, responding and finally remembering the information.
4. Types of Listening: Pseudo-, Appreciative, Empathetic, Comprehensive & Critical
Although people communicate by sending a message to a receiver, the message is received in different ways depending on the information. Different types of listening styles help us effectively understand messages we receive.
5. Critical Listening & Thinking: Evaluating Others' Speeches
Critical listening skills go far beyond just hearing a speaker's message. They involve analyzing the information in a speech and making important decisions about truth, authenticity and relevance. Learn about critical listening and thinking skills in this lesson.
6. Becoming a Better Listener: Tips & Strategies
Some people say listening is an art, but to be a good listener, it takes skill. There are strategies one can use to be a good listener. Some strategies include use of body language, asking the right questions and even empathy.
7. Improving your Note-taking Skills: Strategies for Mapping a Speech
When attending a speaking event, the tendency is to listen to what the speaker has to say. But it is equally important to take careful notes to determine the central idea of the speech.
8. The Importance of Being a Civil and Ethical Listener
The listener has just as much responsibility as the speaker when it comes to ethical decision making. As listeners, we are responsible for being courteous and attentive, avoiding judgment and supporting the speaker's free speech rights.
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Other chapters within the Public Speaking 101: Help and Review course
- Introduction to Public Speaking: Help and Review
- Analyzing Your Audience: Help and Review
- Speech Topic, Purpose & Thesis: Help & Review
- Researching the Speech: Help and Review
- Organizing The Speech: Help and Review
- Outlining The Speech: Help and Review
- Language and Style: Help and Review
- Speech Delivery: Help and Review
- Selecting and Incorporating Visual Supports: Help and Review
- Types of Speeches: Help and Review
- Reasoning and Rhetorical Proof: Help and Review
- Speech Evaluation: Help and Review
- Preparing For an Impromptu Speech: Help and Review