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Ch 2: Management Functions

About This Chapter

This chapter contains informative lessons that will help hotel management employees learn important functions of management. You can use these lessons to help managers understand topics such as organizing and planning and how they relate to hotel management.

Management Functions - Chapter Summary

These short video and text lessons examine the essential functions of a management position. Your management team can learn about each of the major management duties and how to implement them in practical situations. Topics covered in this chapter are:

  • Planning in management
  • Organization in management
  • Managers as leaders
  • Controlling as a management function
  • Hiring and staffing in human resources
  • Gaps between traditional functions and actual behavior

The instructors of each lesson all have specific expertise in these areas, so you can be certain that this chapter will provide your managers with accurate and comprehensive information. The chapter also offers practice quizzes so you can ensure that your organization's managers have understood all of the lessons' main points.

How It Helps

  • Defines functions: These lessons provide with complete definitions of each of the major functions relevant to management roles.
  • Offers examples: Your managers will have an easier time understanding these management functions through the helpful examples provided in these lessons.
  • Emphasizes practicality: By framing each of these functions in relation to real-world scenarios, these lessons will provide management employees with a much better education on the role of the hotel management.

Skills Covered

By watching these video lessons, hotel managers will be able to:

  • Identify all of the major functions of management
  • Understand why each of these functions are essential to the role of manager
  • Recognize the circumstances in which these functions will be relevant to hotel managers
  • Implement their understanding of different roles in real-world scenarios

6 Lessons in Chapter 2: Management Functions
Test your knowledge with a 30-question chapter practice test
Planning as a Function of Management

1. Planning as a Function of Management

In this lesson, you will learn the role of planning as a function of management. Discover the advantages of and barriers to planning, and how it is used to achieve organizational goals.

Organizing as a Function of Management

2. Organizing as a Function of Management

Once a plan is in place, a manager must put it into action. This lesson explains the role of organizing as a function of management as well as its relationship with planning.

Leading as a Function of Management

3. Leading as a Function of Management

This lesson teaches you about leading as a function of management by examining the surprising similarities between two very different leadership scenarios: leadership at war and leadership in the workplace.

Controlling as a Function of Management

4. Controlling as a Function of Management

In this lesson, we will explore the role of controlling as a function of management and its use of various control mechanisms to reach organizational goals.

Human Resource Management: Hiring and Staffing

5. Human Resource Management: Hiring and Staffing

In this lesson, we will explore the role a manager plays in human resource management, including hiring and staffing. We will also look at the circumstances affecting employment decisions such as promotion, turnover, downsizing, job redesign and termination.

Gaps in Management: Traditional Functions vs. Actual Behavior

6. Gaps in Management: Traditional Functions vs. Actual Behavior

This lesson explains the gap that appears between traditional functions of management (planning, organizing, leading, and controlling) and the actual behavior of managers.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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