About This Chapter
Management Process & Strategy - Chapter Summary and Learning Objectives
Managers at all levels have a large impact on the productivity of organizations. Their processes and strategies affect project planning, goal achievement, customer satisfaction and more. Using the appropriate strategies enables managers to run efficient and effective organizations. In this chapter, instructors guide lessons aimed at teaching you these processes and strategies. Use the quiz accompanying each lesson and the comprehensive chapter exam to test your understanding of the material. In these lessons, you'll learn things like:
- The main steps of the strategic management process
- Management functions and planning types
- How to set goals and review their achievement
- The role of managers in a company's quality and profitability
- What operations management is and why it is important
- Business case studies involving management styles
|The Strategic Management Process||Break down the four main steps involved in the strategic management process.|
|Four Functions of Management: Planning, Organizing, Leading & Controlling||Evaluate the four functions of management and how managers can help companies succeed.|
|Types of Planning: Strategic, Tactical, Operational & Contingency Planning||Differentiate between the various types of planning managers use.|
|Setting Business Department Goals||Assess how departments can set goals that fit with their organization's vision.|
|Productivity, Quality, Profitability and the Role of Managers||Point out the roles that different levels of management play in companies' quality and profitability.|
|Operations Management: Focusing on Production Efficiency & Customer Satisfaction||Analyze the elements of operations management.|
|Reviewing Goal Achievement: Comparing Results to Set Goals||Conclude goal achievement by making comparisons with set standards.|
|Business Case Study: Apple's Management Style||Appraise Apple's management style.|
|Business Case Study: Management at Coca-Cola||Analyze the management process and strategy of Coca-Cola.|
1. The Strategic Management Process
We will be reviewing the strategic management process, starting with the four main steps of the process. These steps provide the foundation for understanding strategic management as a whole and will serve you well as you deal with management decision-making situations.
2. Four Functions of Management: Planning, Organizing, Leading & Controlling
A person who holds a management position inside an organization is required to think strategically and conceptually in order to achieve organizational goals. This lesson will describe the four functions of management and how they relate to organizational success.
3. Types of Planning: Strategic, Tactical, Operational & Contingency Planning
This lesson will explain the four types of planning used by managers, including strategic, tactical, operational and contingency planning. Terms, such as single-use plans, continuing plans, policy, procedure and rule, will also be defined.
4. Setting Business Department Goals
Setting goals is an important part of organizational management. In this lesson, we'll look at a method that departments can use to develop goals that fit into the overall vision of their organization. A short quiz follows the lesson.
5. Productivity, Quality, Profitability and the Role of Managers
Top-, mid- and low-level managers play a significant role in how productivity and quality affects profitability in an organization. Each level of management makes different decisions about productivity and quality that impact an organization's profitability.
6. Operations Management: Focusing on Production Efficiency & Customer Satisfaction
Operations is the lifeblood of any organization - how a business works and processes materials and services helps produce its output. In this lesson we will focus on operations and explain the elements present in it.
7. Reviewing Goal Achievement: Comparing Results to Set Goals
Progress towards goals must be monitored and reviewed to determine whether you're on the right track. In this lesson, you'll learn about comparing results against a standard to determine goal achievement.
8. Business Case Study: Apple's Management Style
Working for Apple may seem like a dream job for anyone interested in the latest technology. In fact, many employees contend it has everything to do with the management style. Few layers of management and creative freedom are some of the reasons Apple attracts so many young professionals.
9. Business Case Study: Management at Coca-Cola
This lesson examines and analyzes how the management process and strategy at Coca-Cola have developed. We look at the current organizational structure and learn how it developed from a unique combination of organizational structures and management models.
Earning College Credit
Did you know… We have over 200 college courses that prepare you to earn credit by exam that is accepted by over 1,500 colleges and universities. You can test out of the first two years of college and save thousands off your degree. Anyone can earn credit-by-exam regardless of age or education level.
To learn more, visit our Earning Credit Page
Transferring credit to the school of your choice
Not sure what college you want to attend yet? Study.com has thousands of articles about every imaginable degree, area of study and career path that can help you find the school that's right for you.
Other chapters within the Business 307: Leadership & Organizational Behavior course
- Overview of Organizational Behavior
- Leadership in Organizations
- Diversity & Social Issues in Leadership
- Personality in Organizations
- Attitudes & Values in Organizations
- Perception & Attribution in Organizations
- Employee Morale & Motivation
- Motivation Theory
- Types of Workplace Communication
- Work Teams & Group Behavior
- Team Decision Making
- Conflict in Organizations
- Organizational Structure & Design
- Job Design in Organizations
- Organizational & Company Culture
- Business Ethics & Issues
- Change in Organizations
- Globalization & Organizational Behavior
- Required Assignments for Business 307
- Studying for Business 307