Ch 3: Managing Business Relationships

About This Chapter

Creating and maintaining meaningful business relationships requires employees to pay careful attention to their own behavior. In this chapter, our corporate training lessons delve into what it takes for employees to effectively manage their own business relationships.

Managing Business Relationships - About This Chapter

From the first impression through the last, corporate employees must work hard to earn and maintain the trust of their business associates. These lessons teach employees what to do and what not to do when building business relationships. Topics covered in this chapter include:

  • Tips for workplace success
  • Mistakes to avoid in business relationships
  • Ways to build and maintain quality relationships in the corporate world

These corporate training lessons provide a convenient, time-effective approach to training your busy employees. Each lesson is about 5 minutes long and can be watched in the office or on-the-go on a laptop or mobile device. Quizzes and a chapter exam offer a quick way to assess employees' comprehension of lesson materials.

How It Helps

  • Raises awareness of workplace culture: By watching these lessons, employees will become more cognizant of the importance of responsible and dependable behavior to set the groundwork for developing positive working relationships.
  • Teaches pitfall avoidance: The lessons in this chapter help employees understand the lasting consequences some mistakes can have on business relationships and the actions they can take to avoid making these errors.
  • Emphasizes effective interpersonal relationships: Employees will discover the long-lasting benefits of building business relationships based on trust and integrity.

Skills Covered

By the end of this chapter, employees will be able to:

  • Describe the unwritten rules for thriving in the corporate world
  • Identify the not-so-obvious mistakes people can make while building business relationships
  • Understand that effective business relationships are built on quality work performance, generosity and reliability

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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Other Chapters

Other chapters within the Building Effective Business Relationships course