Ch 7: Managing Diversity and Global Organizations

About This Chapter

Watch business video lessons and learn about workforce diversity, organizational culture and more. Take self-assessment quizzes to gauge your comprehension of global organizations and diversity management.

Managing Diversity and Global Organizations - Chapter Summary and Learning Objectives

Organizations concerned with attracting employees from several different backgrounds and cultures value diversity for the way it allows them to conduct business from a variety of viewpoints. Topics covered in this chapter can help you learn the role mangers play in fostering diversity and creating a positive work environment. The lessons also discuss factors managers must take into consideration when conducting business overseas. At the end of this chapter, you should be able to do the following:

  • Define affirmative action and diversity
  • Explain the roles of organizational culture
  • Outline the basic managerial skills needed to succeed in a global organization
  • Recognize the differences between types of workplace discrimination

Video Objective
Managing a Diverse Workforce in Contemporary Organizations Explores the importance of managing employees' different communication patterns and viewpoints.
Affirmative Action: Definition and Effects on Diversity in the Workplace Uses the definition of terms, like protected groups and adverse, impact to explain the role of affirmative action.
What is Discrimination at the Workplace? - Forms, Policies & Practices Identifies types of employment discrimination and the role of a company's code of conduct.
Functions of Organizational Culture Recognizes how an organization's values and expectations affect employee identity and behavior.
Managerial Functions in the International Organization Explains how managerial functions, such as planning, organizing, staffing, controlling and leading, must be adapted in an international business environment.
Characteristics of the International Manager in Global Organizations Identifies the soft skills needed by international business managers, such as cultural awareness and a global mindset.
Sexual Harassment and Hostile Work Environment Distinguishes between different types of harassment.
Diversity in the Workplace Explains sexual harassment and hostile work environment laws.
Diversity Training Illustrates how global organizations deal with discrimination, stereotype, sexism and agism.
Managing in International Companies Explores the political, legal, sociocultural, economic, and technical aspects of managing organizations overseas.

10 Lessons in Chapter 7: Managing Diversity and Global Organizations
Managing a Diverse Workforce in Contemporary Organizations

1. Managing a Diverse Workforce in Contemporary Organizations

Diversity is all around us and is a huge part of the business climate today. All companies strive for diversity, so they can have a unique perspective and look at issues through the eyes of their employees. This lesson will address diversity in a global setting.

Affirmative Action: Definition and Effects on Diversity in the Workplace

2. Affirmative Action: Definition and Effects on Diversity in the Workplace

Affirmative action creates a diverse workplace for organizations. Legislation was passed to help protected groups not have an adverse impact on employment opportunities. In this lesson, find out the difference between protected groups and adverse impacts.

What is Discrimination at the Workplace? - Forms, Policies & Practices

3. What is Discrimination at the Workplace? - Forms, Policies & Practices

Employment discrimination is the unfair treatment of employees based on prejudices. The forms of discrimination can be dependent upon equal pay compensation, sexual orientation, national origin/language, sex, pregnancy, religion, disability, age and race.

Functions of Organizational Culture

4. Functions of Organizational Culture

In this lesson, you will learn about the four functions of organizational culture and the impact these functions have on the members of an organization.

Managerial Functions in the International Organization

5. Managerial Functions in the International Organization

Every manager focuses on five different aspects of management. These aspects are common knowledge and when used together, they help to create an effective manager. This lesson will address those areas and integrate them into international business.

Characteristics of the International Manager in Global Organizations

6. Characteristics of the International Manager in Global Organizations

Managers need to be able to plan, control, organize, and lead their companies and departments. When we look at international business, there are some additional aspects that come into play for a manager to be successful.

Sexual Harassment and the Hostile Work Environment

7. Sexual Harassment and the Hostile Work Environment

Sexual harassment is a very real and sensitive issue in the workplace. In this lesson, we will discuss sexual harassment, what it means and what it can do to the work environment.

Diversity Issues in the Workplace: Discrimination, Sexism, Ageism & More

8. Diversity Issues in the Workplace: Discrimination, Sexism, Ageism & More

As our world gets smaller, each workplace becomes more diverse. Understanding how to work with individuals from different backgrounds is important for a successful organization. We will address diversity issues in this lesson

Benefits of Diversity Training in Globalized Business

9. Benefits of Diversity Training in Globalized Business

Organizations are currently more focused on training their staff to understand diversity. In this lesson, we will look at diversity training in global organizations.

Managing in International Companies

10. Managing in International Companies

Managing in international companies takes a special type of person. The reason for that is that not only do managers have to have an understanding of how to conduct business, but they also must deal with several other factors that are present in the international arena.

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