Ch 7: Managing Diversity and Global Organizations

About This Chapter

Watch business video lessons and learn about workforce diversity, organizational culture and more. Take self-assessment quizzes to gauge your comprehension of global organizations and diversity management.

Managing Diversity and Global Organizations - Chapter Summary and Learning Objectives

Organizations concerned with attracting employees from several different backgrounds and cultures value diversity for the way it allows them to conduct business from a variety of viewpoints. Topics covered in this chapter can help you learn the role mangers play in fostering diversity and creating a positive work environment. The lessons also discuss factors managers must take into consideration when conducting business overseas. At the end of this chapter, you should be able to do the following:

  • Define affirmative action and diversity
  • Explain the roles of organizational culture
  • Outline the basic managerial skills needed to succeed in a global organization
  • Recognize the differences between types of workplace discrimination

Video Objective
Managing a Diverse Workforce in Contemporary Organizations Explores the importance of managing employees' different communication patterns and viewpoints.
Affirmative Action: Definition and Effects on Diversity in the Workplace Uses the definition of terms, like protected groups and adverse, impact to explain the role of affirmative action.
What is Discrimination at the Workplace? - Forms, Policies & Practices Identifies types of employment discrimination and the role of a company's code of conduct.
Functions of Organizational Culture Recognizes how an organization's values and expectations affect employee identity and behavior.
Managerial Functions in the International Organization Explains how managerial functions, such as planning, organizing, staffing, controlling and leading, must be adapted in an international business environment.
Characteristics of the International Manager in Global Organizations Identifies the soft skills needed by international business managers, such as cultural awareness and a global mindset.
Sexual Harassment and Hostile Work Environment Distinguishes between different types of harassment.
Diversity in the Workplace Explains sexual harassment and hostile work environment laws.
Diversity Training Illustrates how global organizations deal with discrimination, stereotype, sexism and agism.
Managing in International Companies Explores the political, legal, sociocultural, economic, and technical aspects of managing organizations overseas.

10 Lessons in Chapter 7: Managing Diversity and Global Organizations
Test your knowledge with a 30-question chapter practice test
Managing a Diverse Workforce in Contemporary Organizations

1. Managing a Diverse Workforce in Contemporary Organizations

Diversity is an important feature of contemporary organizations. Explore factors that enable leaders to successfully manage diversity in the workplace and discover how diversity helps contemporary organizations thrive in a global market.

Affirmative Action: Definition and Effects on Diversity in the Workplace

2. Affirmative Action: Definition and Effects on Diversity in the Workplace

Affirmative action is voluntary guidelines for companies to follow to make sure they are creating diverse working environments in accordance to Title VII. Learn who are the protected groups and about adverse impacts from being treated unfairly.

What is Discrimination at the Workplace? - Forms, Policies & Practices

3. What is Discrimination at the Workplace? - Forms, Policies & Practices

Employment discrimination at the workplace occurs when employees receive unfair treatment based on forms of prejudice. Learn discrimination policies involving equal pay compensation, sexual orientation, national origin or language, race, pregnancy, religion, disability, or age.

Functions of Organizational Culture

4. Functions of Organizational Culture

An organization's Organizational Culture is its system of beliefs that govern behavior. Examine functions, and the significance of the group's sense of identity, definition of boundaries, commitment, and rules and standards to the organization.

Managerial Functions in the International Organization

5. Managerial Functions in the International Organization

Mangers of international businesses and organizations must adjust the approach to certain responsibilities and adapt to the laws and dominant cultures of different markets. Explore the challenges of the main five managerial functions in the international organization.

Characteristics of the International Manager in Global Organizations

6. Characteristics of the International Manager in Global Organizations

International managers in global organizations have additional characteristics to domestic managers. Discover the skills successful international managers require, including an acute cultural awareness, experience in dealing with uncertainties, and maintaining a global mindset.

Sexual Harassment and the Hostile Work Environment

7. Sexual Harassment and the Hostile Work Environment

Sexual harassment is a very real and sensitive problem that can occur in many different contexts, including the workplace. Learn about the aspects of this issue, discover how it can turn a work environment into a hostile one, and explore how to stop it.

Diversity Issues in the Workplace: Discrimination, Sexism, Ageism & More

8. Diversity Issues in the Workplace: Discrimination, Sexism, Ageism & More

Diversity issues in the workplace often include common problems such as discrimination and sexism. Learn about global issues and how to deal with the diversity issue components of discrimination, stereotyping, sexism, and ageism.

Benefits of Diversity Training in Globalized Business

9. Benefits of Diversity Training in Globalized Business

When organizations are diversified, their managers and employees come from different genders, races, sexual orientations, religions, and other backgrounds. Learn about the benefits of diversity training in globalized business. Explore a diverse world, understand why organizations should train for diversity, and recognize what works in diversity training, as well as how it helps organizations.

Managing in International Companies

10. Managing in International Companies

To ensure the greatest success, managers of international companies must consider the various aspects of each market in which their companies operate. Explore the main five factors of managing in international companies.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken
More Exams
There are even more practice exams available in Managing Diversity and Global Organizations.

Earning College Credit

Did you know… We have over 220 college courses that prepare you to earn credit by exam that is accepted by over 1,500 colleges and universities. You can test out of the first two years of college and save thousands off your degree. Anyone can earn credit-by-exam regardless of age or education level.

To learn more, visit our Earning Credit Page

Support