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Ch 3: Managing Emotions & Emotional Needs at Work

About This Chapter

Provide your supervisors with information about managing their emotions and emotional needs at work with this engaging corporate training chapter. Use the lessons as an individual training program for new and existing employees or as part of a training workshop.

Managing Emotions & Emotional Needs at Work - Chapter Summary

In this chapter, we've included lessons and quizzes on managing emotions and emotional needs at work specifically for supervisors. Topics covered include assessing the emotional needs of employees, identifying destructive patterns in the workplace and using self-talk to control emotions. These resources are written by professional instructors, so they're easy to understand and enjoyable to study. Self-assessment quizzes are included to evaluate knowledge.

How It Helps

  • Provides skills: Both new supervisors and those with experience can benefit from learning the successful techniques for managing emotions included these lessons.
  • Builds confidence: Managers and supervisors who understand how to manage and handle emotional reactions at work are more effective and confident on the job.
  • Encourages assessment: These lessons provide supervisors with tools they can use to assess their own specific teams and habits to make any changes necessary.

Skills Covered

This chapter will help your supervisors do the following:

  • Understand Robert Plutchik's wheel of emotions
  • Assess the emotional needs of employees
  • Identify destructive patterns and emotional habits in the workplace
  • Manage emotional reactions at work using reframing techniques
  • Use self-talk to control emotions

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