Ch 3: Managing Employee Stress in the Workplace

About This Chapter

Assign this professional development chapter to your organization's supervisors to help them learn and review essential employee stress management concepts. The chapter includes short lessons and quizzes that can be studied on any computer or mobile device.

Managing Employee Stress in the Workplace - Chapter Summary

This convenient online corporate training chapter is designed to train managers in employee stress management. These short and engaging lessons can help your managers quickly learn how to recognize and respond to employee stress in the workplace. They'll also take a look at concepts like stress risk assessment, organizational stress management and stress-related intervention.

Managers can access the chapter at any time, and we've included short quizzes to help them reinforce their understanding of the lesson topics. Our expert business instructors are also happy to answer any questions your managers may have about the material.

How It Helps

  • Builds awareness: The chapter is designed to establish an awareness of stress symptoms, interventions and risk assessment.
  • Strengthens managerial skills: Supervisors can apply the chapter's strategies to become better at employee stress management.
  • Improves employee performance: The included stress management techniques can help employees become less stressed and more productive at work.

Skills Covered

By the end of the chapter, your company's supervisors should be able to:

  • Identify symptoms of stress
  • Describe the purpose of organizational stress management
  • Evaluate strategies for responding to employee stress
  • Manage individual cases of workplace stress
  • Recognize the steps of stress risk assessment
  • Utilize individual and organizational techniques/methods for stress management
  • Develop work-related stress interventions

8 Lessons in Chapter 3: Managing Employee Stress in the Workplace
Test your knowledge with a 30-question chapter practice test
Identifying Stress as a Manager

1. Identifying Stress as a Manager

Recognizing the symptoms of stress in employees is an important function of a manager. In this lesson, you'll learn more about how to identify stress and some common stress-related symptoms.

Organizational Stress Management for Managers

2. Organizational Stress Management for Managers

Front-line managers are in a unique position to reduce organizational stress for the employees that they supervise. This lesson explores ways that managers can reduce the stress of their employees using tools specific to their role.

Responding to Employee Stress: Steps & Strategies

3. Responding to Employee Stress: Steps & Strategies

Responding to employee stress is a challenging but crucial part of a manager's role. In this lesson, you'll learn about five steps to help address employee stress in a fair and confidential manner.

Managing Individual Cases of Stress in the Workplace

4. Managing Individual Cases of Stress in the Workplace

Every day, front-line managers interact with a variety of individuals who are under varying degrees of occupational stress. This lesson provides practical tools and identifies potential pitfalls for managers dealing with individual cases of stress.

Stress Risk Assessment: Definition & Steps

5. Stress Risk Assessment: Definition & Steps

A stress risk assessment is a tool to help identify and control threats that stressors present to employees. In this lesson, you'll learn more about this assessment and steps toward implementing it.

Stress Management: Individual and Organizational Techniques & Methods

6. Stress Management: Individual and Organizational Techniques & Methods

Companies need to help employees learn how to manage their stress at work. Preventative stress management is a corporate philosophy that is concerned with eliminating stress and improving employee health. There are numerous organizational and individual techniques that can be used to help improve employee stress.

Developing Interventions for Work-Related Stress

7. Developing Interventions for Work-Related Stress

You've identified a workplace stressor; now what? In this lesson, you'll learn more about the factors and types of workplace stress interventions and how to prepare, implement and monitor them for compliance and success.

Practical Application: Intervention in Work-Related Stress Scenarios

8. Practical Application: Intervention in Work-Related Stress Scenarios

Though everyone experiences stress at work, some situations require organizational intervention to protect employees. These scenarios will help you think about how to create a stress intervention for various work-related stressors.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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