Ch 18: Managing Organizational Changes

About This Chapter

If you need to study for a business exam or improve your overall business knowledge, look no further than this convenient study resource. This collection of engaging business lessons shows you how managers can strategically adapt to organizational change.

Managing Organizational Changes - Chapter Summary

Study this chapter to learn about the internal and external factors that influence organizational change and the challenges they can bring to an organization. Our expert business instructors walk you through the managerial challenges that stem from organizational changes as well as popular models that are designed to help organizations quickly adapt to change.

You're encouraged to take the accompanying lesson quizzes to make sure you take away the most important information from the chapter. The chapter is mobile friendly and it can be completed at your own pace. Studying these lessons can help you:

  • Evaluate the internal factors that influence changes in a company's organizational structure
  • Break down some of the challenges managers face when organizational change occurs
  • Outline the steps of the planned change process, Lewin's three-stage model of change and Kotter's eight-step change model
  • Summarize the application of Kotter's eight-step change model

6 Lessons in Chapter 18: Managing Organizational Changes
Types of Internal Organizational Change: Structural, Strategic, People, and Process

1. Types of Internal Organizational Change: Structural, Strategic, People, and Process

Organizational change can occur in response to internal or external factors. This lesson focuses specifically on those changes that occur in a company's internal environment, including structural, strategic, people and process changes.

Managerial Challenges Caused by Organizational Change

2. Managerial Challenges Caused by Organizational Change

External factors and internal environmental factors are responsible for many overall organizational changes. With change, managers must plan for challenges they may face when trying to implement new ways of doing things.

The Planned Change Process

3. The Planned Change Process

Change is one of the most challenging events an organization will go through. This lesson describes the steps of the planned changed process, which include recognizing the need for change, developing change goals, appointing a change agent, assessing the current climate, developing and implementing a change plan and evaluating the plan's success.

Lewin's 3-Stage Model of Change: Unfreezing, Changing & Refreezing

4. Lewin's 3-Stage Model of Change: Unfreezing, Changing & Refreezing

Organizational change does not have to be a complex process. In fact, Kurt Lewin did it in just three steps. This lesson discusses the three stages of organizational change according to Lewin, including unfreezing, changing and refreezing.

Kotter's 8-Step Change Model of Management

5. Kotter's 8-Step Change Model of Management

This lesson details the steps involved in Kotter's eight-step change model including: create urgency, form a powerful coalition, create change vision, communicate the vision, remove obstacles, create short-term wins, build on the change, and anchor the change in organizational culture.

Applying Kotter's 8-Step Change Model

6. Applying Kotter's 8-Step Change Model

John Kotter's 8-step change model is widely accepted across all industries as an effective model for implementing organizational change. In this lesson, each step of the Kotter model is discussed using Carl's carwash as the contextual example for making lasting change at the carwash.

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