Ch 4: Monitoring & Controlling Quality

About This Chapter

Use this chapter to learn about topics such as process capability and the use of range, mean and process control charts. Once you view each lesson, you can take its quiz to help you gauge your understanding of the materials.

Monitoring and Controlling Quality - Chapter Summary and Learning Objectives

This chapter on monitoring and controlling quality can teach you about control chart pattern tests and examples of statistical process control. When you have completed this chapter, you could have greater knowledge of:

  • The definition of process capability
  • The process center
  • The uses of c- and p-charts

Video Objective
Statistical Process Control: Definition and Examples Explain how this process is utilized to monitor quality.
What Are Control Charts for Attributes? Distinguish between c- and p-charts.
What Are Control Charts for Variables? Explore the ways in which mean and range charts are used in conjunction.
Identifying Patterns on Control Charts Discuss the patterns in a run test.
Process Capability: Definition and Elements Explore the three major elements of process capability.

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