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Ch 4: Monitoring & Controlling Quality

About This Chapter

Use this chapter to learn about topics such as process capability and the use of range, mean and process control charts. Once you view each lesson, you can take its quiz to help you gauge your understanding of the materials.

Monitoring and Controlling Quality - Chapter Summary and Learning Objectives

This chapter on monitoring and controlling quality can teach you about control chart pattern tests and examples of statistical process control. When you have completed this chapter, you could have greater knowledge of:

  • The definition of process capability
  • The process center
  • The uses of c- and p-charts

Video Objective
Statistical Process Control: Definition and Examples Explain how this process is utilized to monitor quality.
What Are Control Charts for Attributes? Distinguish between c- and p-charts.
What Are Control Charts for Variables? Explore the ways in which mean and range charts are used in conjunction.
Identifying Patterns on Control Charts Discuss the patterns in a run test.
Process Capability: Definition and Elements Explore the three major elements of process capability.

5 Lessons in Chapter 4: Monitoring & Controlling Quality
Test your knowledge with a 30-question chapter practice test
Statistical Process Control: Definition & Examples

1. Statistical Process Control: Definition & Examples

One goal of business is to deliver a consistent product. But what happens when there are variations in the product a business is producing? In this lesson, we'll examine the statistical process control method of dealing with variations.

What Are Control Charts for Attributes?

2. What Are Control Charts for Attributes?

Sometimes, businesses want to track how well something works over a period of time. When this need arises, many turn to control charts for attribute data. Watch this lesson to find out what types of control charts are good for attribute data.

What Are Control Charts for Variables?

3. What Are Control Charts for Variables?

It's important for companies to understand how elements of their business change over time. One way to do that is to construct a control chart. Watch this lesson to find out more about control charts for variables and how they can be used.

Identifying Patterns on Control Charts

4. Identifying Patterns on Control Charts

Control charts can be valuable for businesses to assess how they are doing, but how do you interpret them? In this lesson, we'll examine common patterns that can be identified when examining control charts.

Process Capability: Definition & Elements

5. Process Capability: Definition & Elements

Companies want to know that they are making a product that will meet their customers' expectations. But how can they do that? In this lesson, we'll examine process capability, including what it is and the elements that contribute to it.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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