About This Chapter
Motivation, Discipline & Communication in the Workplace - Chapter Summary
Take a look at this chapter's resources to examine workplace motivation, discipline and communication topics. These short video lessons show you how businesses motivate employees, facilitate effective communication and carry out disciplinary measures. When you're finished, you should be able to:
- Analyze several workplace motivation theories
- Differentiate between intrinsic and extrinsic rewards
- Explain how organizations empower employees and improve employee performance
- Outline employee discipline procedures
- Summarize the overall communication process
- Explain basic components of organizational communication and managerial communication
You can use any Internet-connected device to access these lessons. Each video lesson comes with a word-for-word transcript that you can print out for offline study. Take the accompanying self-assessment quizzes if you want to check your understanding of these workplace communication topics. The chapter is available whenever you need it, and our instructors are happy to answer your questions.
1. Workplace Motivation: Theories, Types & Examples
Successful managers have employees who are motivated to perform at a high level. In this lesson, you'll learn what motivation is and how understanding motivation can help managers succeed.
2. Reward Systems & Employee Behavior: Intrinsic & Extrinsic Rewards
Have you ever wondered why some employees are more motivated than others to work at a higher level of productivity? This lesson explains how managers use intrinsic and extrinsic rewards to reinforce positive employee behavior.
3. How to Empower Employees & Improve Employee Performance
Empowered employees have the potential to reach high levels of productivity because they feel in control of their jobs. This lesson will describe how a manager can empower an employee to motivate employee performance.
4. Employee Discipline in the Workplace: Procedures & Principle
Employee discipline in the workplace is a touchy subject. In this lesson, you will learn what employee discipline is, and how it affects the modern workplace.
5. The Communication Process
This lesson describes the process of communication. Terms such as sender, receiver, channel, encoding, decoding, noise, and feedback will be defined and explained with examples.
6. Organizational Communication
If you've ever had a job, you likely understand that there are different ways to communicate with colleagues and employers. This lesson describes the role of organizational communication in the workplace while defining terms such as downward, upward, horizontal and informal communication.
7. Managerial Communication
This lesson discusses the role of communication for management by detailing the various functions it facilitates. Why do managers need to be able to communicate well? What are the challenges in that process?
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