Ch 11: Motivation, Discipline & Communication in the Workplace

About This Chapter

Check out this comprehensive online chapter to study concepts related to communication, motivation and discipline in the workplace. The chapter can help you study for upcoming exams, improve your work performance or strengthen your leadership skills.

Motivation, Discipline & Communication in the Workplace - Chapter Summary

Take a look at this chapter's resources to examine workplace motivation, discipline and communication topics. These short video lessons show you how businesses motivate employees, facilitate effective communication and carry out disciplinary measures. When you're finished, you should be able to:

  • Analyze several workplace motivation theories
  • Differentiate between intrinsic and extrinsic rewards
  • Explain how organizations empower employees and improve employee performance
  • Outline employee discipline procedures
  • Summarize the overall communication process
  • Explain basic components of organizational communication and managerial communication

You can use any Internet-connected device to access these lessons. Each video lesson comes with a word-for-word transcript that you can print out for offline study. Take the accompanying self-assessment quizzes if you want to check your understanding of these workplace communication topics. The chapter is available whenever you need it, and our instructors are happy to answer your questions.

7 Lessons in Chapter 11: Motivation, Discipline & Communication in the Workplace
Test your knowledge with a 30-question chapter practice test
Workplace Motivation: Theories, Types & Examples

1. Workplace Motivation: Theories, Types & Examples

Successful managers have employees who are motivated to perform at a high level. In this lesson, you'll learn what motivation is and how understanding motivation can help managers succeed.

Reward Systems & Employee Behavior: Intrinsic & Extrinsic Rewards

2. Reward Systems & Employee Behavior: Intrinsic & Extrinsic Rewards

Have you ever wondered why some employees are more motivated than others to work at a higher level of productivity? This lesson explains how managers use intrinsic and extrinsic rewards to reinforce positive employee behavior.

How to Empower Employees & Improve Employee Performance

3. How to Empower Employees & Improve Employee Performance

Empowered employees have the potential to reach high levels of productivity because they feel in control of their jobs. This lesson will describe how a manager can empower an employee to motivate employee performance.

Employee Discipline in the Workplace: Procedures & Principle

4. Employee Discipline in the Workplace: Procedures & Principle

Employee discipline in the workplace is a touchy subject. In this lesson, you will learn what employee discipline is, and how it affects the modern workplace.

The Communication Process

5. The Communication Process

This lesson describes the process of communication. Terms such as sender, receiver, channel, encoding, decoding, noise, and feedback will be defined and explained with examples.

Organizational Communication

6. Organizational Communication

If you've ever had a job, you likely understand that there are different ways to communicate with colleagues and employers. This lesson describes the role of organizational communication in the workplace while defining terms such as downward, upward, horizontal and informal communication.

Managerial Communication

7. Managerial Communication

This lesson discusses the role of communication for management by detailing the various functions it facilitates. Why do managers need to be able to communicate well? What are the challenges in that process?

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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