About This Chapter
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How it works:
- Start at the beginning, or identify the topics that you need help with.
- Watch and learn from fun videos, reviewing as needed.
- Refer to the video transcripts to reinforce your learning.
- Test your understanding of each lesson with short quizzes.
- Submit questions to one of our instructors for personalized support if you need extra help.
- Verify you're ready by completing the Motivation in the Workplace chapter exam.
Why it works:
- Study Efficiently: Skip what you know, review what you don't.
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Students will review:
In this chapter, you'll learn the answers to questions including:
- What are the behavior-based and needs-based theories of motivation?
- What influence does the Pygmalion Effect have on employee behavior?
- What major theories are used to explain employee motivation?
- How do managers use extrinsic and intrinsic reward systems?
- What are the different types of job redesign?
- How can managers empower employees, and what are the benefits?
- What are some options for job flexibility?
1. Motivation Theory: Needs-Based & Behavior-Based
There are two schools of thought used to explain employee motivation in the workplace. Needs-based theory states that employees have certain needs that must be met in order to be motivated to perform. Behavior-based theory believes motivating factors influence behavior towards work.
2. The Pygmalion Effect: Influencing Employee Behavior
Setting expectations for employee performance and behavior is one of the primary responsibilities of management. This lesson defines the Pygmalion Effect and describes how it is used to influence employee behavior.
3. Herzberg's Two-Factor Theory: Hygiene Factors & Motivation
This lesson describes Frederick Herzberg's two-factor theory, which is based on the idea of how hygiene factors and satisfiers or motivators are used to provide satisfaction to employees in work environments.
4. Alderfer's ERG Theory & Employee Motivation in the Workplace
Alderfer's ERG theory is a simplified version of Maslow's hierarchy of needs that suggests that all human needs can be accessed and satisfied simultaneously, rather than from the bottom up. Either way, as needs are satisfied, employees are motivated to strive to satisfy a new need.
5. Acquired Needs Theory: Need for Achievement, Power & Affiliation
Do you act out of a need for achievement, power or affiliation? This lesson describes the acquired needs theory and how one of the three types of needs affect us more than the others.
6. Equity Theory of Motivation: Reward & Effort
Have you ever noticed that some employees seem to work harder than others for the same reward? Why does that happen? This lesson explains how equity theory is used by managers to motivate employees by providing a high reward for equivalent efforts on part of the employee.
7. Vroom's Expectancy Theory of Employee Motivation
Finding the right equation for motivating employees can be challenging. This lesson explains how expectancy theory is used to motivate employees by increasing the motivation to act based on a set of specific criteria.
8. Thorndike's Reinforcement Theory: Using Consequences to Motivate Employees
In the workplace, there are levels of acceptable behavior. As a manager, it is important to use appropriate techniques that reinforce acceptable behavior and deter inappropriate behavior. This lesson describes how reinforcement theory is used to influence employee behavior through consequences.
9. Locke's Goal-Setting Theory: Using Goals to Advance Motivation
Locke's Goal-Setting Theory uses clear and challenging goals to advance employee motivation in the workplace. Goals that are well defined and challenging to attain are more likely to be met because they hold intrinsic and extrinsic value to the employee.
10. Reward Systems & Employee Behavior: Intrinsic & Extrinsic Rewards
Have you ever wondered why some employees are more motivated than others to work at a higher level of productivity? This lesson explains how managers use intrinsic and extrinsic rewards to reinforce positive employee behavior.
11. Types of Job Redesign: Job Enrichment, Enlargement & Rotation
Managers must be aware of ways to increase employee motivation. This lesson describes the various ways to redesign a job to encourage employees, including job enrichment, job enlargement and job rotation.
12. How to Empower Employees & Improve Employee Performance
Empowered employees have the potential to reach high levels of productivity because they feel in control of their jobs. This lesson will describe how a manager can empower an employee to motivate employee performance.
13. Job Flexibility in the Workplace
It's tough to find the right balance between work and life, but many employers are helping to make that task a little easier. Watch this lesson to learn about job flexibility in the workplace, including flextime, a compressed workweek, and telecommuting.
14. Equity Theory of Motivation in Management: Definition & Examples
In this lesson, you'll learn the fundamental principles of John Stacey Adams' equity theory and understand how it can affect the workplace. You will also be able to test your knowledge with a quiz.
15. David McClelland's Theory of Motivation: Overview
In this lesson, you'll learn about David McClelland and his acquired needs theory of motivation. You will have an opportunity to reinforce your knowledge with a short quiz after the lesson.
16. Douglas McGregor's Motivation & Management Theories
Douglas McGregor proposed two theories about employee motivation based on two very different sets of assumptions that managers hold towards workers. Learn more about the assumptions and validity of McGregor's employee motivation theories, and take a quiz to test your knowledge.
17. Employee Behavior: Definition, Issues & Expectations
Employee behavior can either help or hurt an organization. In this lesson, we'll explore the definition of employee behavior, as well as employer expectations and some of the issues that arise in the workplace.
18. Growth Need: Definition & Concept
A growth need is an important concept behind Abraham Maslow's hierarchy of needs. In this lesson, you will learn about growth needs and how they fit into Maslow's hierarchy. You will be given an opportunity to reinforce your knowledge with a brief quiz.
19. Hygiene Factors: Definition & Explanation
Hygiene factors are part of Frederick Herzberg's theory of motivation. In this lesson, you'll learn what hygiene factors are and the key concepts behind them. A short quiz follows the lesson.
20. Intrinsic Motivation in the Workplace: Factors & Examples
Intrinsic motivation is an essential management concept. In this lesson, you'll learn what intrinsic motivation is and some of its key concepts, illustrated by an example.
21. Motivating Employees in the Workplace: Methods & Importance
Motivation is a key task all managers must master. In this lesson, you'll learn about the primary methods of motivating employees and why it's important to do so. You'll be given an opportunity to reinforce your knowledge with a short quiz after the lesson.
22. Pygmalion Effect: Definition & Examples
The Pygmalion effect is a psychological principle that has relevance to effectively managing people. In this lesson, you will learn what the Pygmalion effect is, some key concepts behind it and review an examples that relates this concept to the workplace. A short quiz follows the lesson.
23. Reinforcement Theory in the Workplace: Definition & Examples
In this lesson, you will learn about reinforcement theory as it applies to the workplace and be provided some examples to illustrate the theory. You will also have an opportunity to reinforce your knowledge with a short quiz.
24. Motivational Activities for Teachers
Teachers sometimes lose enthusiasm and need help getting back on track. The activities in this lesson will help motivate teachers to succeed in the classroom.
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Other chapters within the Introduction to Management: Help and Review course
- Business Management Basics
- Management Basics: Help and Review
- Classical School of Management Theory: Help and Review
- Behavioral School of Management Theory: Help and Review
- Contemporary and Future School of Management Theory: Help and Review
- Planning in Organizations: Help and Review
- Organizational Change: Help and Review
- Organizing in Business Management: Help and Review
- Work Teams: Help and Review
- Leading in Organizations: Help and Review
- Leadership Theory: Help and Review
- Communication in the Workplace: Help and Review
- Controlling in Organizations: Help and Review
- Human Resources Basics: Help and Review
- Strategic Management and Managerial Decision Making: Help and Review
- Production and Quality Assurance: Help and Review
- Managing Organizational Changes
- International Management and Contemporary Issues: Help and Review
- Introduction to Small Business Management
- Theories of Business Management