Ch 14: MTEL Business: Employee Training & Assessment

About This Chapter

Remind yourself of various types of employee training and assessments for the MTEL Business exam. Our short and engaging video lessons and quizzes will help you get the practice and refreshers you need to answer questions on these subjects on the exam.

MTEL Business: Employee Training & Assessment - Chapter Summary

View quick and vibrant video lessons to sharpen your knowledge of different types of training programs and performance appraisals. Once you have completed this chapter, you will be able to answer questions on the MTEL Business exam related to the following:

  • Kinds of employee training programs
  • Strategies for training and disciplining employees
  • Benefits and administrative uses of performance appraisals
  • Reliability and performance appraisals
  • Trait and behavioral performance appraisals
  • Critical incident, graphic ranting scale, and narrative appraisal methods
  • 360 feedback
  • Definition of management by objective

All of our video lessons have the option of skipping to different topics by clicking the timeline link below them. View the parts of the videos that address the correct quiz answers by clicking the 'Watch Answer' link. There are also multiple-choice quizzes and a chapter exam available if you would like to test your knowledge. Contact our experts or instructors with any of your questions.

11 Lessons in Chapter 14: MTEL Business: Employee Training & Assessment
Test your knowledge with a 30-question chapter practice test
Types of Employee Training Programs

1. Types of Employee Training Programs

There are several types of employee training programs. Employees may receive basic literacy training, interpersonal skills training, technical training, problem-solving training and diversity or sensitivity training. Each type of training targets a different facet of an organization's overall culture and performance.

Methods for Training Employees: Mentoring, On-The-Job & Job Rotation

2. Methods for Training Employees: Mentoring, On-The-Job & Job Rotation

There are several different types of training methods used to acclimate an employee to a new job or even to a new position within his current organization. In this lesson, we'll discuss several different methods, including on-the-job training, job rotation and job mentoring.

Common Methods of Employee Discipline: 'Hot Stove' and Progressive Discipline

3. Common Methods of Employee Discipline: 'Hot Stove' and Progressive Discipline

Nobody likes to be disciplined at work, but sometimes it's necessary. In this lesson, you'll learn about the 'hot stove' rule. We'll also take a look at a progressive disciplinary system. You'll also have a chance to take a short quiz after the lesson.

Performance Appraisals: Benefits and Challenges

4. Performance Appraisals: Benefits and Challenges

Many companies use performance appraisals to assess the performance of their employees. While performance appraisals provide some notable benefits, they are not without challenges. In this lesson, we'll explore these benefits and challenges.

Uses of Performance Appraisals: Administrative and Developmental

5. Uses of Performance Appraisals: Administrative and Developmental

Performance appraisals can serve multiple purposes in an organization. In this lesson, you'll learn how they can be used as an administrative tool and as a developmental tool. You'll also have a chance to take a short quiz after the lesson.

Importance of Reliability, Acceptability, Sensitivity & Practicality in Performance Appraisals

6. Importance of Reliability, Acceptability, Sensitivity & Practicality in Performance Appraisals

A tool is only valuable if it is useful. The same holds true for performance appraisals. In this lesson, you'll learn that effective performance appraisals meet the requirements of relevance, sensitivity, reliability, acceptability and practicality.

Types of Performance Appraisal: Trait, Behavioral & Results

7. Types of Performance Appraisal: Trait, Behavioral & Results

Performance appraisals help organizations and their members measure performance. In this lesson, you'll learn about different standards, or criteria, used in performance appraisals, including trait, competencies, behavioral and results.

Common Appraisal Methods 1: Critical Incident, Graphic Rating Scale & BARS

8. Common Appraisal Methods 1: Critical Incident, Graphic Rating Scale & BARS

Pretty much every working person gets his performance evaluated at some point. In this lesson, you'll learn about different methods used in performance appraisals, including the critical incident, graphic rating scales and BARS method.

Common Appraisal Methods 2: Narratives, Forced Choice & Forced Distribution

9. Common Appraisal Methods 2: Narratives, Forced Choice & Forced Distribution

An important part of performance management is designing and implementing performance appraisals. In this lesson, you'll learn about different methods used for performance appraisals, including narratives, the forced choice technique and forced distribution.

Performance Appraisal and 360 Feedback

10. Performance Appraisal and 360 Feedback

Employee evaluations are a way managers can assess job performance and provide feedback to employees. An employee's performance is measured using various types of evaluation systems, including top-down appraisal, management by objectives (MBO), self-assessment and 360 degree feedback.

What Is Management by Objective? - Defining the MBO Process

11. What Is Management by Objective? - Defining the MBO Process

Management by objective (MBO) changed the way many companies worked and functioned. With MBO, employees' input was sought out and used to help develop the goals and objectives for the organization.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
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Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
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Other Chapters

Other chapters within the MTEL Business (19): Practice & Study Guide course

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