Ch 9: MTEL Business: Managing Organizational Change

About This Chapter

Let us help you review facts about organizational change management processes and challenges. Our video and text lessons and quizzes go over concepts you will be tested on when taking the Massachusetts Tests for Educator Licensure (MTEL) Business exam.

MTEL Business: Managing Organizational Change - Chapter Summary

This chapter's lessons are designed to provide an overview of organizational change practices, change management models and factors impacting organizational change. They use term definitions and examples to fully illustrate these concepts. Successful review of these video and text lessons will enable you to develop the following abilities to correctly answer relevant questions on the MTEL Business exam:

  • Internal and external forces that impact organizational change
  • Types of internal organizational change
  • Why organizations change
  • Steps in the planned change process
  • Major change management models
  • Characteristics and benefits of learning organizations
  • The organizational change process and common areas of change within organizations

Lessons can be viewed as often as needed to reinforce your understanding of the content, and each video offers a timeline feature allowing you to access specific parts of the lesson so you can review only those topics you need help with. Use the self-assessment quizzes to ensure your knowledge of the material, and practice taking the MTEL Business exam by answering the types of multiple choice questions you'll find on the actual test.

MTEL Business: Managing Organizational Change - Chapter Objectives

The Managing Organizational Change chapter addresses organizational change methods and practices you will need to know for a portion of the MTEL Business exam. This exam measures comprehension of business principles and practices such as those in management, marketing, business economics, entrepreneurship, accounting and finance. The management subarea accounts for 21% of the multiple choice section of the exam. This section represents 80% of the entire computer-based exam, with the other 20% containing two open-response questions.

MTEL exams are used in Massachusetts to assess elementary, middle and high school teachers for licensing purposes. Teachers can take exams in specific content areas such as chemistry, dance, history, health, music, speech or technology, as well as in general math, science and English. Exams are also administered in communication and literacy skills and general curriculum concepts. You must score a 240 to pass an MTEL exam.

10 Lessons in Chapter 9: MTEL Business: Managing Organizational Change
Test your knowledge with a 30-question chapter practice test
How Internal and External Factors Drive Organizational Change

1. How Internal and External Factors Drive Organizational Change

Managers must recognize and respond to all factors that affect their organizations. This lesson describes how the internal and external environments of an organization drive change within the company.

Types of Internal Organizational Change: Structural, Strategic, People, and Process

2. Types of Internal Organizational Change: Structural, Strategic, People, and Process

Organizational change can occur in response to internal or external factors. This lesson focuses specifically on those changes that occur in a company's internal environment, including structural, strategic, people and process changes.

Managerial Challenges Caused by Organizational Change

3. Managerial Challenges Caused by Organizational Change

External factors and internal environmental factors are responsible for many overall organizational changes. With change, managers must plan for challenges they may face when trying to implement new ways of doing things.

The Planned Change Process

4. The Planned Change Process

Change is one of the most challenging events an organization will go through. This lesson describes the steps of the planned changed process, which include recognizing the need for change, developing change goals, appointing a change agent, assessing the current climate, developing and implementing a change plan and evaluating the plan's success.

Lewin's 3-Stage Model of Change: Unfreezing, Changing & Refreezing

5. Lewin's 3-Stage Model of Change: Unfreezing, Changing & Refreezing

Organizational change does not have to be a complex process. In fact, Kurt Lewin did it in just three steps. This lesson discusses the three stages of organizational change according to Lewin, including unfreezing, changing and refreezing.

Kurt Lewin's Force-Field Analysis Change Model

6. Kurt Lewin's Force-Field Analysis Change Model

Kurt Lewin's force field analysis change model was designed to weigh the driving and restraining forces that affect change in organizations. The 'force field' can be described as two opposite forces working for and against change. In this lesson, we'll learn how to analyze the force field.

Kotter's 8-Step Change Model of Management

7. Kotter's 8-Step Change Model of Management

This lesson details the steps involved in Kotter's eight-step change model including: create urgency, form a powerful coalition, create change vision, communicate the vision, remove obstacles, create short-term wins, build on the change, and anchor the change in organizational culture.

Applying Kotter's 8-Step Change Model

8. Applying Kotter's 8-Step Change Model

John Kotter's 8-step change model is widely accepted across all industries as an effective model for implementing organizational change. In this lesson, each step of the Kotter model is discussed using Carl's carwash as the contextual example for making lasting change at the carwash.

How Companies Become Learning Organizations

9. How Companies Become Learning Organizations

In today's knowledge economy, it is imperative that organizations and their members find ways to acquire, share, and apply new knowledge; a notion that is highly characteristic of a learning organization. In this lesson, you will learn what it means to be a learning organization and the benefits of becoming one.

Organizational Culture and Change

10. Organizational Culture and Change

Organizational change involving altering processes and systems within a company often affects the existing group norms, beliefs and values. This makes change a challenge for managers. There are tactics managers can use to institute change in a positive and welcoming way.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
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Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
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Other Chapters

Other chapters within the MTEL Business (19): Practice & Study Guide course

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