About This Chapter
MTEL Business: Managing Organizational Change - Chapter Summary
This chapter's lessons are designed to provide an overview of organizational change practices, change management models and factors impacting organizational change. They use term definitions and examples to fully illustrate these concepts. Successful review of these video and text lessons will enable you to develop the following abilities to correctly answer relevant questions on the MTEL Business exam:
- Internal and external forces that impact organizational change
- Types of internal organizational change
- Why organizations change
- Steps in the planned change process
- Major change management models
- Characteristics and benefits of learning organizations
- The organizational change process and common areas of change within organizations
Lessons can be viewed as often as needed to reinforce your understanding of the content, and each video offers a timeline feature allowing you to access specific parts of the lesson so you can review only those topics you need help with. Use the self-assessment quizzes to ensure your knowledge of the material, and practice taking the MTEL Business exam by answering the types of multiple choice questions you'll find on the actual test.
MTEL Business: Managing Organizational Change - Chapter Objectives
The Managing Organizational Change chapter addresses organizational change methods and practices you will need to know for a portion of the MTEL Business exam. This exam measures comprehension of business principles and practices such as those in management, marketing, business economics, entrepreneurship, accounting and finance. The management subarea accounts for 21% of the multiple choice section of the exam. This section represents 80% of the entire computer-based exam, with the other 20% containing two open-response questions.
MTEL exams are used in Massachusetts to assess elementary, middle and high school teachers for licensing purposes. Teachers can take exams in specific content areas such as chemistry, dance, history, health, music, speech or technology, as well as in general math, science and English. Exams are also administered in communication and literacy skills and general curriculum concepts. You must score a 240 to pass an MTEL exam.
1. How Internal and External Factors Drive Organizational Change
Managers must recognize and respond to all factors that affect their organizations. This lesson describes how the internal and external environments of an organization drive change within the company.
2. Types of Internal Organizational Change: Structural, Strategic, People, and Process
Organizational change can occur in response to internal or external factors. This lesson focuses specifically on those changes that occur in a company's internal environment, including structural, strategic, people and process changes.
3. Managerial Challenges Caused by Organizational Change
External factors and internal environmental factors are responsible for many overall organizational changes. With change, managers must plan for challenges they may face when trying to implement new ways of doing things.
4. The Planned Change Process
Change is one of the most challenging events an organization will go through. This lesson describes the steps of the planned changed process, which include recognizing the need for change, developing change goals, appointing a change agent, assessing the current climate, developing and implementing a change plan and evaluating the plan's success.
5. Lewin's 3-Stage Model of Change: Unfreezing, Changing & Refreezing
Organizational change does not have to be a complex process. In fact, Kurt Lewin did it in just three steps. This lesson discusses the three stages of organizational change according to Lewin, including unfreezing, changing and refreezing.
6. Kurt Lewin's Force-Field Analysis Change Model
Kurt Lewin's force field analysis change model was designed to weigh the driving and restraining forces that affect change in organizations. The 'force field' can be described as two opposite forces working for and against change. In this lesson, we'll learn how to analyze the force field.
7. Kotter's 8-Step Change Model of Management
This lesson details the steps involved in Kotter's eight-step change model including: create urgency, form a powerful coalition, create change vision, communicate the vision, remove obstacles, create short-term wins, build on the change, and anchor the change in organizational culture.
8. Applying Kotter's 8-Step Change Model
John Kotter's 8-step change model is widely accepted across all industries as an effective model for implementing organizational change. In this lesson, each step of the Kotter model is discussed using Carl's carwash as the contextual example for making lasting change at the carwash.
9. How Companies Become Learning Organizations
In today's knowledge economy, it is imperative that organizations and their members find ways to acquire, share, and apply new knowledge; a notion that is highly characteristic of a learning organization. In this lesson, you will learn what it means to be a learning organization and the benefits of becoming one.
10. Organizational Culture and Change
Organizational change involving altering processes and systems within a company often affects the existing group norms, beliefs and values. This makes change a challenge for managers. There are tactics managers can use to institute change in a positive and welcoming way.
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Other chapters within the MTEL Business (19): Practice & Study Guide course
- MTEL Business: Management Basics
- MTEL Business: Management Theories
- MTEL Business: Planning Function of Management
- MTEL Business: Organizing Function of Management
- MTEL Business: Leading Function of Management
- MTEL Business: Leadership Theories
- MTEL Business: Controlling Function of Management
- MTEL Business: Motivation & Management
- MTEL Business: Operational Management
- MTEL Business: Overview of Human Resource Management
- MTEL Business: Job Analysis & Design
- MTEL Business: Hiring & Staffing
- MTEL Business: Employee Training & Assessment
- MTEL Business: Employee Compensation
- MTEL Business: Employment Law & Rights
- MTEL Business: Equal Employment Opportunity
- MTEL Business: Labor Relations
- MTEL Business: Business Communications
- MTEL Business: Overview of the American Legal System
- MTEL Business: Contract Law
- MTEL Business: Property Law
- MTEL Business: Agency Law
- MTEL Business: Creditors' Rights & Bankruptcy
- MTEL Business: Securities & Antitrust Law
- MTEL Business: Product Liability & Consumer Protection
- MTEL Business: Environmental Law
- MTEL Business: Business Law & Ethics
- MTEL Business: Overview of Accounting
- MTEL Business: Accounting Cycle
- MTEL Business: Financial Statements & Ratios
- MTEL Business: Managerial Accounting & Internal Controls
- MTEL Business: Basics of Business Math
- MTEL Business: Probability & Statistics
- MTEL Business: Depreciation
- MTEL Business: Interest & Purchases
- MTEL Business: Financial Analysis
- MTEL Business: Basic Concepts of Microeconomics
- MTEL Business: Supply & Demand in Microeconomics
- MTEL Business: Aggregate Supply & Demand in Macroeconomics
- MTEL Business: Economic Systems & Theories in Macroeconomics
- MTEL Business: Business Cycle, GDP & Growth in Macroeconomics
- MTEL Business: Unemployment & Inflation in Macroeconomics
- MTEL Business: Fiscal Policy & Monetary Policy in Macroeconomics
- MTEL Business: Trade & International Business in Macroeconomics
- MTEL Business: General Marketing Concepts
- MTEL Business: Consumer Behavior
- MTEL Business: Pricing in Marketing
- MTEL Business: Product Development, Market Research & Segmentation
- MTEL Business: Advertising, Promotion & PR
- MTEL Business: Marketing Channels & Distribution
- MTEL Business: Entrepreneurship
- MTEL Business: Information Technology
- MTEL Business: Career Development
- MTEL Business: Consumer Economics & Personal Finance
- MTEL Business Flashcards