About This Chapter
MTLE Communication Arts/Literature: Effective Interpersonal Communication - Chapter Summary
The lessons in this chapter help you review the major concepts associated with effective interpersonal communication, including interpersonal relationships, social and cognitive development, and interpersonal intelligence. Additionally, by the end of this chapter, you should be able to answer questions on the MTLE Communication Arts/Literature exam about with:
- Characteristics of effective interpersonal communication
- Interpersonal skills in the workplace
- Group behavior and nonverbal communication in groups
- Strengths and weaknesses of group decision making
- Roles of group members
- How types of group norms influence individual behavior
- Preparing, conducting, and contributing to productive meetings
Knowledgeable instructors thoroughly explain each subject through short, engaging video lessons. Videos are accompanied by transcripts with important terms bolded. Use self-assessment quizzes to test your knowledge, or print them as worksheets to help you study.
1. Interpersonal Communication: Definition, Characteristics & Types
We communicate. A lot. So, it's important to understand some of the characteristics and types of our styles of communication. Explore interpersonal communication and test your understanding with a brief quiz.
2. Interpersonal Relationships: Definition & Theories
To be human is to be involved in interpersonal relationships. In this lesson, we will define interpersonal relationships and discuss the various theories that explain how we create and maintain them.
3. Interpersonal Communication: Social Etiquette & Norms
This lesson is going to define interpersonal communication and social etiquette. You'll go over the importance of social etiquette as well as the factors that may modify it.
4. Social & Cognitive Development: Impact on Interpersonal Relationships
How does association with a group of people impact behavior and learning? Are friendships relevant to understanding the behavior of students in a classroom? This lesson discusses social development by exploring interpersonal relationship functions and types.
5. Interpersonal Intelligence: Definition, Examples & Characteristics
What do Aristotle, Helen Keller, and Abraham Lincoln all have in common? They all had interpersonal intelligence. Learn more about interpersonal intelligence from examples and test your knowledge with a quiz.
6. Interpersonal Interaction: Skills & Definition
Everything you do with and around others is considered interpersonal interaction. This lesson discusses situations of interpersonal interactions and the skills involved during those interactions.
7. Interpersonal Skills in the Workplace: Examples and Importance
The ability to communicate within an organization depends heavily upon people's interpersonal skills. These are the tools people use to interact and communicate with individuals in an organizational environment.
8. Understanding the Nonverbal Communication of Group Members
Nonverbal communication can be difficult to comprehend in group business environment. Subtle cues are often missed, which can easily have verbal messages misunderstood. There are five key functions of nonverbal communication that can help identify potential issues in communication.
9. Group Behavior in Social Psychology: Definition & Influences
Do individuals behave differently in groups than they would on their own? How do group dynamics affect our decision-making skills? You'll learn about the benefits and potential pitfalls than can come from belonging to a group.
10. Strengths and Weaknesses of Group Decision Making
Group decision making is when a group of individuals tackle a problem together to achieve a solution. There are both strengths and weaknesses to this type of organizational decision making.
11. Roles of Group Members: Perceptions, Expectations & Conflict
Groups are made up of people who each have their own perceptions and expectations of the group and its work. If those perceptions and expectations are not met, conflict can arise. In this lesson, we'll identify the types of roles in groups and see the interplay of expectations, perceptions and conflict within a group.
12. How Types of Group Norms Influence Individual Behavior
Groups, though made up of individuals, have their own sets of norms. These sets develop as the group grows and interacts and can change a person's behavior that might be new to the group. Here we review types of norms present in groups and their potential impact on an individual's behavior.
13. Preparing, Conducting, and Contributing to Productive Meetings
There are a few key elements that should be considered when planning for a productive meeting. Organizing an effective meeting is a monumental task that involves preparing, conducting and contributing valuable ideas, resources and information in order to be successful.
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Other chapters within the MTLE Communication Arts/Literature: Practice & Study Guide course
- MTLE Communication Arts/Literature: Media Literacy
- MTLE Communication Arts/Literature: Media Presentations
- MTLE Communication Arts/Literature: Reading Development
- MTLE Communication Arts/Literature: Reading Instruction
- MTLE Communication Arts/Literature: Reading Comprehension
- MTLE Communication Arts/Literature: Informational & Persuasive Texts
- MTLE Communication Arts/Literature: Technical & Functional Texts
- MTLE Communication Arts/Literature: Forms of Fiction & Nonfiction
- MTLE Communication Arts/Literature: Forms of Literary Drama
- MTLE Communication Arts/Literature: Forms of Poetry
- MTLE Communication Arts/Literature: World Literature Characteristics
- MTLE Communication Arts/Literature: Influences of World Literature
- MTLE Communication Arts/Literature: Effective Listening
- MTLE Communication Arts/Literature: Effective Speaking
- MTLE Communication Arts/Literature: Grammar & Writing Conventions
- MTLE Communication Arts/Literature: The Writing Process
- MTLE Communication Arts/Literature: Conducting Research
- MTLE Communication Arts/Literature: Modes of Writing
- MTLE Communication Arts/Literature Flashcards