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Ch 13: MTLE Communication Arts/Literature: Effective Listening

About This Chapter

Learn about effective listening in this chapter of the MTLE Communication Arts/Literature study guide course. Video lessons and self-assessment quizzes teach you all you need to know about the listening process for the MTLE Communication Arts/Literature exam.

MTLE Communication Arts/Literature: Effective Listening - Chapter Summary

The lessons in this chapter review effective listening, including types of listening and how to listen for intonation cues, tone and attitude. Transitions and signal words are also covered. By the end of this chapter, you should be able to answer questions on the MTLE Communication Arts/Literature exam on:

  • Stages of the listening process
  • Definition and obstacles of effective listening
  • Pseudo, appreciative, empathic, comprehensive and critical listening
  • Active listening
  • Listening effectively in groups
  • Barriers to effective listening
  • Strategies for becoming a better listener

Short, engaging video lessons thoroughly explain each subject, and the jump feature allows you to skip directly to main subjects within the video. Video lessons are accompanied by transcripts with important terms bolded. Self-assessment quizzes ensure your full understanding and retention of the material.

10 Lessons in Chapter 13: MTLE Communication Arts/Literature: Effective Listening
Test your knowledge with a 30-question chapter practice test
The Four Stages of the Listening Process

1. The Four Stages of the Listening Process

As messages are sent to us, it seems as though we simply hear and react, but there is actually a process that our brains use to process the information. It begins with attending, then interpreting, responding and finally remembering the information.

Types of Listening: Pseudo-, Appreciative, Empathetic, Comprehensive & Critical

2. Types of Listening: Pseudo-, Appreciative, Empathetic, Comprehensive & Critical

Although people communicate by sending a message to a receiver, the message is received in different ways depending on the information. Different types of listening styles help us effectively understand messages we receive.

Effective Listening: Definition & Obstacles

3. Effective Listening: Definition & Obstacles

It seems counterintuitive that a public speaker should focus on effective listening. However, a good public speaker must know a few things about his audience in order to effectively communicate his message.

What Is Active Listening? - Techniques, Definition & Examples

4. What Is Active Listening? - Techniques, Definition & Examples

Have you ever felt that you had been heard but not understood? If so, chances are that the person you were talking with was not actively listening.This lesson defines active listening and provides specific techniques that can be used.

Listening for Intonation Cues

5. Listening for Intonation Cues

Making sense of intonation cues in spoken English can be tough, especially if it isn't your first language. To help you figure it out, here's a guide to what to listen for.

Listening for Tone & Attitude

6. Listening for Tone & Attitude

When you're learning English, listening for a speaker's tone or attitude can be even harder than listening for meaning - here are some tips for how to make it work.

Transitions & Signal Words in Listening

7. Transitions & Signal Words in Listening

When you're listening to someone speaking English, paying attention to transitions and signal words really pays off. Here are some tips with examples of how these words are used in conversations.

Listening Effectively in Groups: Critical, Selective, Active & Empathetic Listening

8. Listening Effectively in Groups: Critical, Selective, Active & Empathetic Listening

Being an effective listener allows relationship building and leads to increased productivity in the workplace. To form an environment for effective listening, you need to know the best group sizes and the four types of effective listening.

Barriers to Effective Listening in Groups

9. Barriers to Effective Listening in Groups

Barriers to effective listening in groups can cause significant workplace issues. Selective listening and selective perception are two type of problems that can impede successful business decisions.

Becoming a Better Listener: Tips & Strategies

10. Becoming a Better Listener: Tips & Strategies

Some people say listening is an art, but to be a good listener, it takes skill. There are strategies one can use to be a good listener. Some strategies include use of body language, asking the right questions and even empathy.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
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Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
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