About This Chapter
MTLE Communication Arts/Literature: Effective Listening - Chapter Summary
The lessons in this chapter review effective listening, including types of listening and how to listen for intonation cues, tone and attitude. Transitions and signal words are also covered. By the end of this chapter, you should be able to answer questions on the MTLE Communication Arts/Literature exam on:
- Stages of the listening process
- Definition and obstacles of effective listening
- Pseudo, appreciative, empathic, comprehensive and critical listening
- Active listening
- Listening effectively in groups
- Barriers to effective listening
- Strategies for becoming a better listener
Short, engaging video lessons thoroughly explain each subject, and the jump feature allows you to skip directly to main subjects within the video. Video lessons are accompanied by transcripts with important terms bolded. Self-assessment quizzes ensure your full understanding and retention of the material.
1. The Four Stages of the Listening Process
As messages are sent to us, it seems as though we simply hear and react, but there is actually a process that our brains use to process the information. It begins with attending, then interpreting, responding and finally remembering the information.
2. Types of Listening: Pseudo-, Appreciative, Empathetic, Comprehensive & Critical
Although people communicate by sending a message to a receiver, the message is received in different ways depending on the information. Different types of listening styles help us effectively understand messages we receive.
3. Effective Listening: Definition & Obstacles
It seems counterintuitive that a public speaker should focus on effective listening. However, a good public speaker must know a few things about his audience in order to effectively communicate his message.
4. What Is Active Listening? - Techniques, Definition & Examples
Have you ever felt that you had been heard but not understood? If so, chances are that the person you were talking with was not actively listening.This lesson defines active listening and provides specific techniques that can be used.
5. Listening for Intonation Cues
Making sense of intonation cues in spoken English can be tough, especially if it isn't your first language. To help you figure it out, here's a guide to what to listen for.
6. Listening for Tone & Attitude
When you're learning English, listening for a speaker's tone or attitude can be even harder than listening for meaning - here are some tips for how to make it work.
7. Transitions & Signal Words in Listening
When you're listening to someone speaking English, paying attention to transitions and signal words really pays off. Here are some tips with examples of how these words are used in conversations.
8. Listening Effectively in Groups: Critical, Selective, Active & Empathetic Listening
Being an effective listener allows relationship building and leads to increased productivity in the workplace. To form an environment for effective listening, you need to know the best group sizes and the four types of effective listening.
9. Barriers to Effective Listening in Groups
Barriers to effective listening in groups can cause significant workplace issues. Selective listening and selective perception are two type of problems that can impede successful business decisions.
10. Becoming a Better Listener: Tips & Strategies
Some people say listening is an art, but to be a good listener, it takes skill. There are strategies one can use to be a good listener. Some strategies include use of body language, asking the right questions and even empathy.
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Other chapters within the MTLE Communication Arts/Literature: Practice & Study Guide course
- MTLE Communication Arts/Literature: Media Literacy
- MTLE Communication Arts/Literature: Media Presentations
- MTLE Communication Arts/Literature: Reading Development
- MTLE Communication Arts/Literature: Reading Comprehension
- MTLE Communication Arts/Literature: Reading Instruction
- MTLE Communication Arts/Literature: Informational & Persuasive Texts
- MTLE Communication Arts/Literature: Technical & Functional Texts
- MTLE Communication Arts/Literature: Forms of Fiction & Nonfiction
- MTLE Communication Arts/Literature: Forms of Literary Drama
- MTLE Communication Arts/Literature: Forms of Poetry
- MTLE Communication Arts/Literature: World Literature Characteristics
- MTLE Communication Arts/Literature: Influences of World Literature
- MTLE Communication Arts/Literature: Effective Speaking
- MTLE Communication Arts/Literature: Effective Interpersonal Communication
- MTLE Communication Arts/Literature: Grammar & Writing Conventions
- MTLE Communication Arts/Literature: The Writing Process
- MTLE Communication Arts/Literature: Conducting Research
- MTLE Communication Arts/Literature: Modes of Writing
- MTLE Communication Arts/Literature Flashcards