Ch 18: MTLE Health: Interpersonal Communication Skills

About This Chapter

Use the lessons in this chapter to explore strategies for effective interpersonal communication, so you can study for these kinds of questions on the MTLE Health exam.

MTLE Health: Interpersonal Communication Skills - Chapter Summary

The lessons in this chapter will help you review what you've previously learned about interpersonal communication and relationships, so you can study for the MTLE Health exam. By the end of this chapter, you will have examined:

  • Processes and types of communication
  • Strategies for improving communication
  • Effective listening
  • Trust and relationships
  • Family systems
  • Interpersonal relationship theories
  • Development's effect on relationships
  • Group behavior, peer pressure and group status

The lessons in this chapter have been specially formulated to review information you are likely to see on the exam, so it's important to review each lesson. Each one contains a video to help illustrate the material and its' accompanying transcript for text-based learning. You can take a self-assessment quiz after each lesson to apply your knowledge and practice for the exam.

11 Lessons in Chapter 18: MTLE Health: Interpersonal Communication Skills
Test your knowledge with a 30-question chapter practice test
The Communication Process

1. The Communication Process

This lesson describes the process of communication. Terms such as sender, receiver, channel, encoding, decoding, noise, and feedback will be defined and explained with examples.

Types of Communication: Interpersonal, Non-Verbal, Written & Oral

2. Types of Communication: Interpersonal, Non-Verbal, Written & Oral

This lesson distinguishes between the various methods of communication used by managers, including interpersonal communication, nonverbal communication, written communication and oral communication.

Improving Communication Skills: Self-Disclosure, Listening & Non-Verbal Communication

3. Improving Communication Skills: Self-Disclosure, Listening & Non-Verbal Communication

Self-disclosure, listening, and nonverbal communication are three important conversation strategies people use. This lesson will discuss what they are, how they may be interpreted, and some tips for improving them.

Effective Listening: Definition & Obstacles

4. Effective Listening: Definition & Obstacles

It seems counterintuitive that a public speaker should focus on effective listening. However, a good public speaker must know a few things about his audience in order to effectively communicate his message.

The Elements of Trust & Their Significance to Relationships

5. The Elements of Trust & Their Significance to Relationships

Do you trust someone with your life? Do you trust that same person with your bank account number? Trust is a difficult word to define as you will learn in this lesson. That's because it involves a lot of key elements that share a very intricate relationship.

Family Systems: Definition and Types

6. Family Systems: Definition and Types

Families come in all shapes and sizes. In this lesson, we'll examine what makes a family, as well as some common types of families, including nuclear, matrifocal, extended, and blended families.

Interpersonal Relationships: Definition & Theories

7. Interpersonal Relationships: Definition & Theories

To be human is to be involved in interpersonal relationships. In this lesson, we will define interpersonal relationships and discuss the various theories that explain how we create and maintain them.

Social & Cognitive Development: Impact on Interpersonal Relationships

8. Social & Cognitive Development: Impact on Interpersonal Relationships

How does association with a group of people impact behavior and learning? Are friendships relevant to understanding the behavior of students in a classroom? This lesson discusses social development by exploring interpersonal relationship functions and types.

Group Behavior in Social Psychology: Definition & Influences

9. Group Behavior in Social Psychology: Definition & Influences

Do individuals behave differently in groups than they would on their own? How do group dynamics affect our decision-making skills? You'll learn about the benefits and potential pitfalls than can come from belonging to a group.

What is Peer Pressure? - Definition & Explanation

10. What is Peer Pressure? - Definition & Explanation

In this lesson, you'll learn who your peers are and how they can pressure you into actions that you wouldn't normally do -- peer pressure. We'll cover types of peer pressure and who is most likely to experience it.

How Group Status Influences Individual Behavior

11. How Group Status Influences Individual Behavior

Our social status, or, more specifically, how we feel our social status is viewed by others, impacts our behavior in many ways. This lesson explores how belonging to certain status groups can influence how we behave and see others.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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