About This Chapter
MTLE Health: Interpersonal Communication Skills - Chapter Summary
The lessons in this chapter will help you review what you've previously learned about interpersonal communication and relationships, so you can study for the MTLE Health exam. By the end of this chapter, you will have examined:
- Processes and types of communication
- Strategies for improving communication
- Effective listening
- Trust and relationships
- Family systems
- Interpersonal relationship theories
- Development's effect on relationships
- Group behavior, peer pressure and group status
The lessons in this chapter have been specially formulated to review information you are likely to see on the exam, so it's important to review each lesson. Each one contains a video to help illustrate the material and its' accompanying transcript for text-based learning. You can take a self-assessment quiz after each lesson to apply your knowledge and practice for the exam.
1. The Communication Process
This lesson describes the process of communication. Terms such as sender, receiver, channel, encoding, decoding, noise, and feedback will be defined and explained with examples.
2. Types of Communication: Interpersonal, Non-Verbal, Written & Oral
This lesson distinguishes between the various methods of communication used by managers, including interpersonal communication, nonverbal communication, written communication and oral communication.
3. Improving Communication Skills: Self-Disclosure, Listening & Non-Verbal Communication
Self-disclosure, listening, and nonverbal communication are three important conversation strategies people use. This lesson will discuss what they are, how they may be interpreted, and some tips for improving them.
4. Effective Listening: Definition & Obstacles
It seems counterintuitive that a public speaker should focus on effective listening. However, a good public speaker must know a few things about his audience in order to effectively communicate his message.
5. The Elements of Trust & Their Significance to Relationships
Do you trust someone with your life? Do you trust that same person with your bank account number? Trust is a difficult word to define as you will learn in this lesson. That's because it involves a lot of key elements that share a very intricate relationship.
6. Family Systems: Definition and Types
Families come in all shapes and sizes. In this lesson, we'll examine what makes a family, as well as some common types of families, including nuclear, matrifocal, extended, and blended families.
7. Interpersonal Relationships: Definition & Theories
To be human is to be involved in interpersonal relationships. In this lesson, we will define interpersonal relationships and discuss the various theories that explain how we create and maintain them.
8. Social & Cognitive Development: Impact on Interpersonal Relationships
How does association with a group of people impact behavior and learning? Are friendships relevant to understanding the behavior of students in a classroom? This lesson discusses social development by exploring interpersonal relationship functions and types.
9. Group Behavior in Social Psychology: Definition & Influences
Do individuals behave differently in groups than they would on their own? How do group dynamics affect our decision-making skills? You'll learn about the benefits and potential pitfalls than can come from belonging to a group.
10. What is Peer Pressure? - Definition & Explanation
In this lesson, you'll learn who your peers are and how they can pressure you into actions that you wouldn't normally do -- peer pressure. We'll cover types of peer pressure and who is most likely to experience it.
11. How Group Status Influences Individual Behavior
Our social status, or, more specifically, how we feel our social status is viewed by others, impacts our behavior in many ways. This lesson explores how belonging to certain status groups can influence how we behave and see others.
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Other chapters within the MTLE Health: Practice & Study Guide course
- MTLE Health: Injury Prevention & Safety Strategies
- MTLE Health: Substance Use, Abuse & Dependence
- MTLE Health: Nature of Illness & Disease
- MTLE Health: Disease Prevention & Public Health
- MTLE Health: Human Sexuality
- MTLE Health: Overview of the Human Body
- MTLE Health: Human Development
- MTLE Health: Childhood Growth & Development
- MTLE Health: Adolescent Growth & Development
- MTLE Health: Adult Health & Development
- MTLE Health: Types & Sources of Nutrients
- MTLE Health: Functions of Nutrients
- MTLE Health: Principles of Nutritional Health
- MTLE Health: Nutritional Health Across the Life Span
- MTLE Health: Planning a Balanced Diet
- MTLE Health: Benefits of Physical Fitness
- MTLE Health: Emotional & Mental Health
- MTLE Health: Conflict Resolution & Violence Prevention
- MTLE Health: Making Healthy Decisions
- MTLE Health: Health Information Resources
- MTLE Health: Health Care Systems
- MTLE Health: Media & Advertising
- MTLE Health: Reading & Comprehension Skills
- MTLE Health: Health Education Programs
- MTLE Health: Environmental Health & Pollution
- MTLE Health Flashcards