MTTC: Business Communication Strategies - Videos & Lessons

About This Chapter

This chapter explores common strategies used in business communication through brief, efficient lessons. These lessons will help ensure your familiarity with these topics as you prepare to answer related questions on the MTTC Business, Management, Marketing and Technology exam.

MTTC: Business Communication Strategies - Chapter Summary

Review this chapter to assess your understanding of the major components of effective communication in business. By brushing up on all of the lessons' topics, you should be well-prepared for any questions asking about the following on your MTTC Business, Management, Marketing and Technology test:

Organizational communication and the communication process
Communication barriers
Communication differences across cultures
Informative, persuasive and goodwill messages
Kinds of persuasive strategies
Selecting the type of channel for communication
Considering the audience in a message

Each video lesson only takes about five minutes to get through from start to finish, making your preparations for the exam fast and flexible. You can skip over any topics you're already familiar with or backtrack to main concepts with the handy jump feature found on the timeline.

MTTC: Business Communication Strategies Chapter Objectives

The MTTC Business, Management, Marketing and Technology test establishes whether you're prepared for an educator role in the state of Michigan, according to your demonstrated knowledge. The questions on the test are in a multiple-choice format. The Business subarea, which asks 25% of the exam's questions, will be the source for questions involving business communication.

4 Lessons in Chapter 7: MTTC: Business Communication Strategies

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1. Method of Communication in Business: Different Types, Overview

Learn the different types of communication in business and the advantages and disadvantages of each. Find out which types work best in different scenarios and why mastering more than one type is important.

2. Elements of Effective Communication in the Workplace

Effective communication is a necessity in the workplace. There are four elements of effective communication that help improve the two-way information sharing process. These four specific elements involve being concise and clear, practical, factual and persuasive.

3. Cross-Cultural Communication: Definition, Strategies & Examples

Cross-cultural communication is imperative for companies that have a diverse workforce and participate in the global economy. It is important for employees to understand the factors that are part of an effective, diverse workforce.

4. Persuasive Strategies in Business Communication

In today's business workplace, there is a need for individuals to be able to write effective persuasive messages in order to gain a support for action. There are three specific persuasive strategies that individuals can utilize in the workplace.

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Practice Final Exam

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Visit the MTTC Business, Management, Marketing & Technology (098): Practice & Study Guide page to learn more.

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