Ch 7: MTTC: Business Communication Strategies
About This Chapter
MTTC: Business Communication Strategies - Chapter Summary
Review this chapter to assess your understanding of the major components of effective communication in business. By brushing up on all of the lessons' topics, you should be well-prepared for any questions asking about the following on your MTTC Business, Management, Marketing and Technology test:
- Organizational communication and the communication process
- Communication barriers
- Communication differences across cultures
- Informative, persuasive and goodwill messages
- Kinds of persuasive strategies
- Selecting the type of channel for communication
- Considering the audience in a message
Each video lesson only takes about five minutes to get through from start to finish, making your preparations for the exam fast and flexible. You can skip over any topics you're already familiar with or backtrack to main concepts with the handy jump feature found on the timeline.
MTTC: Business Communication Strategies Chapter Objectives
The MTTC Business, Management, Marketing and Technology test establishes whether you're prepared for an educator role in the state of Michigan, according to your demonstrated knowledge. The questions on the test are in a multiple-choice format. The Business subarea, which asks 25% of the exam's questions, will be the source for questions involving business communication.

1. Method of Communication in Business: Different Types, Overview
Learn the different types of communication in business and the advantages and disadvantages of each. Find out which types work best in different scenarios and why mastering more than one type is important.

2. Elements of Effective Communication in the Workplace
Effective communication is a necessity in the workplace. There are four elements of effective communication that help improve the two-way information sharing process. These four specific elements involve being concise and clear, practical, factual and persuasive.

3. Cross-Cultural Communication: Definition, Strategies & Examples
Cross-cultural communication is imperative for companies that have a diverse workforce and participate in the global economy. It is important for employees to understand the factors that are part of an effective, diverse workforce.

4. Persuasive Strategies in Business Communication
In today's business workplace, there is a need for individuals to be able to write effective persuasive messages in order to gain a support for action. There are three specific persuasive strategies that individuals can utilize in the workplace.
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Other Chapters
Other chapters within the MTTC Business, Management, Marketing & Technology (098): Practice & Study Guide course
- MTTC: Accounting
- MTTC: Account Types
- MTTC: Financial Statements
- MTTC: Financial Planning & Markets
- MTTC: Taxation & Liability
- MTTC: Business Math
- MTTC: Types of Business Communication
- MTTC: Regulation in Business
- MTTC: Business Law
- MTTC: Business Ethics
- MTTC: Management & Leadership
- MTTC: Human Resource Management
- MTTC: Human Resource Processes
- MTTC: Labor Relations
- MTTC: Macroeconomics
- MTTC: Microeconomics
- MTTC: Personal Finance
- MTTC: Managing Debt & Risk
- MTTC: Marketing Strategy
- MTTC: Consumer Marketing
- MTTC: Marketing Channels & Distribution
- MTTC: Marketing Economics
- MTTC: Entrepreneurship
- MTTC: International Trade & Marketing
- MTTC: Information Technology in Business
- MTTC: Information Systems
- MTTC: Hardware & Software
- MTTC: Security & Privacy
- MTTC: Career Management
- MTTC Business, Management, Marketing & Technology Flashcards