Ch 14: MTTC: Human Resource Processes

About This Chapter

During your studies for the MTTC Business, Management, Marketing and Technology exam, review these lessons to fortify your knowledge about the hiring process, global staffing approaches, employee compensation, retirement systems and other human resource rocesses.

MTTC: Human Resource Processes - Chapter Summary

This chapter can help you prepare for questions on the Michigan Test for Teacher Certification (MTTC) Business, Management, Marketing and Technology about different human resource processes and systems. Follow along with our professional instructors in this series of short, engaging lesson videos to prepare for related question about:

  • Importance of human capital
  • Recruiting and hiring employees
  • Ethnocentric, regiocentric, polycentric and geocentric global staffing approaches
  • Employee compensations and retirement compensation systems
  • Assessing training needs
  • Employee training
  • Team conflict
  • Job attitudes and job dissatisfaction
  • Benefits of performance appraisal
  • Processes of terminating employees

As you complete these lessons, take the quizzes to test your understanding of the material presented. Then use the results from these assessments to determine what topics it would benefit you to go back to the lessons and review again. As you return to the lessons, use video tags to skip over the material you've already mastered and only review the topics you need.

MTTC: Human Resource Processes Chapter Objectives

The purpose of the MTTC Business, Management, Marketing and Technology exam is to measure future educators knowledge about business, management, marketing and technology as they seek teaching certification. This exam includes 100 multiple-choice questions and 25% of the questions are part of the management domain. Review these lessons and take the accompanying assessments to prepare for some of the questions in this subarea to ask you about human resource management.

13 Lessons in Chapter 14: MTTC: Human Resource Processes
Test your knowledge with a 30-question chapter practice test
What Is Human Capital? - Importance to An Organization

1. What Is Human Capital? - Importance to An Organization

All organizations require human capital to function and accomplish their goals. In this lesson, you'll learn what human capital is, its importance and the role that human resource management plays in it. A short quiz follows.

The Hiring Process: How Human Resource Managers Recruit and Hire Employees

2. The Hiring Process: How Human Resource Managers Recruit and Hire Employees

When a company is hiring, they need to ensure that they hire the right employees. There are several different steps involved in the hiring process. This lesson explains these steps that include application forms, testing, interviewing, reference checks and health exams.

Global Staffing Approaches: Ethnocentric, Regiocentric, Polycentric, and Geocentric

3. Global Staffing Approaches: Ethnocentric, Regiocentric, Polycentric, and Geocentric

Human resource management professionals working for global organizations often have unique staffing choices. In this lesson, you'll learn about ethnocentric staffing, regiocentric staffing and geocentric staffing. A short quiz follows.

Human Resource Interactions with Host, Parent & Third-Country Nationals

4. Human Resource Interactions with Host, Parent & Third-Country Nationals

Employee relations are guided by human resource (HR) management professionals, and the global environment makes doing this more complex. In this lesson, we'll see how HR professionals interact with employees across the globe.

Understanding Employee Compensation

5. Understanding Employee Compensation

Compensation is pay for services during the course of employment. This can be direct (or monetary) compensation and indirect (or non-monetary) compensation in the form of benefits provided to the employee.

Retirement Compensation Systems: 401(k) and Pensions

6. Retirement Compensation Systems: 401(k) and Pensions

One of the most valuable benefits an employer may offer to employees are employer-sponsored retirement plans. In this lesson, you'll learn about two common retirement benefits: 401(k) plans and traditional pensions. A short quiz follows.

Assessing Training Needs of an Organization

7. Assessing Training Needs of an Organization

This lesson discusses the process of assessing the training needs of an organization, which begins with looking at what is presently being done there and comparing that to what needs to be done. New training plans can then be put into place, making it possible for managers to solve problems.

Types of Employee Training Programs

8. Types of Employee Training Programs

There are several types of employee training programs. Employees may receive basic literacy training, interpersonal skills training, technical training, problem-solving training and diversity or sensitivity training. Each type of training targets a different facet of an organization's overall culture and performance.

Team Conflict and the Work Process

9. Team Conflict and the Work Process

Conflict is inevitable in groups, which is why managers must understand it. In this lesson you will learn about the reasons why teams may encounter conflict while working together.

Major Job Attitudes: Satisfaction, Commitment, Engagement & More

10. Major Job Attitudes: Satisfaction, Commitment, Engagement & More

Each person has a different level of attitude about their job and that attitude can be rated, if you will, by how involved the individual is in his or her job. In this lesson, we will look at job attitudes as they relate to job satisfaction, commitment, engagement, and more.

Job Dissatisfaction: Causes, Reasons and Employee Responses

11. Job Dissatisfaction: Causes, Reasons and Employee Responses

There is a level of job satisfaction for each person and each job performed. Problems occur when people are not happy with their jobs. In this lesson, we will look at causes for job dissatisfaction as well as employee responses.

Performance Appraisals: Benefits and Challenges

12. Performance Appraisals: Benefits and Challenges

Many companies use performance appraisals to assess the performance of their employees. While performance appraisals provide some notable benefits, they are not without challenges. In this lesson, we'll explore these benefits and challenges.

Terminating an Employee: Process & Best Practices

13. Terminating an Employee: Process & Best Practices

Learn about the several steps involved in the process of terminating an employee, as well as the best practices a manager can use to ensure a fair and legal separation of employment.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

Earning College Credit

Did you know… We have over 200 college courses that prepare you to earn credit by exam that is accepted by over 1,500 colleges and universities. You can test out of the first two years of college and save thousands off your degree. Anyone can earn credit-by-exam regardless of age or education level.

To learn more, visit our Earning Credit Page

Transferring credit to the school of your choice

Not sure what college you want to attend yet? Study.com has thousands of articles about every imaginable degree, area of study and career path that can help you find the school that's right for you.

Support