About This Chapter
MTTC: Management & Leadership - Chapter Summary
This chapter helps you prepare for questions on the Michigan Test for Teacher Certification (MTTC): Business, Management, Marketing and Technology about the various roles with leadership and management, principles of management and key skills of managers and leaders. The chapter's video lessons present you with an overview of:
- The four functions of management
- Five principles of total quality management
- Levels of management
- Importance of supervisory, managerial and decision-making skills
- The strategic management process
- Difference between management and leadership
- Role of leadership and leadership orientation
- Leadership as a function of management
These lessons are mobile device compatible so that you can watch them even when you are away from your home or office. As you complete these lessons, test your mastery over the material presented by completing the lesson quizzes that accompany them. Use the quizzes to also find topics you haven't mastered, then return to the lessons with the provided links that take you directly to the points in the lessons that explain those topics.
MTTC: Management & Leadership - Chapter Objectives
The MTTC: Business, Management, Marketing and Technology exam is used to test future educators' understanding of business, management, marketing and technology in the state of Michigan. Test takers are asked to answer 100 multiple-choice questions. Of these questions, 25% cover various management topics. Use this chapter to prepare for questions in this domain on the principles and functions of business management.
1. Management Roles and Principles
Managers serve important roles in organizations. In this lesson, you'll learn about some of the key roles management plays in an organization and fundamental principles that management follows. A short quiz follows.
2. Four Functions of Management: Planning, Organizing, Leading & Controlling
A person who holds a management position inside an organization is required to think strategically and conceptually in order to achieve organizational goals. This lesson will describe the four functions of management and how they relate to organizational success.
3. Five Principles of Total Quality Management (TQM)
Total quality management (TQM) is achieved and becomes part of the overall organizational culture when the five principles - produce quality work the first time, focus on the customer, have a strategic approach to improvement, improve continuously and encourage mutual respect and teamwork - are practiced by all employees.
4. Management in Organizations: Top, Middle & Low-Level Managers
The role of a manager in organizations is complex. While managers can come in different shapes and sizes they all share the task of utilizing people and resources to achieve organizational goals. This lesson will discuss the roles and functions of management found in each of the three levels of management.
5. Supervisory Skills: Types and Importance
Supervising employees or tasks is not a simple matter. Supervisors need a certain set of skills in order to accomplish their jobs efficiently and effectively. In this lesson, you'll learn about some of these core skills. A short quiz follows.
6. Managerial Skills: How Good Managers Promote Productivity
This lesson will discuss the types of skills a manager needs, including technical, human, and conceptual skills. You'll learn how each of these skill sets impacts a manager's ability to effectively lead his or her employees.
7. The Strategic Management Process
We will be reviewing the strategic management process, starting with the four main steps of the process. These steps provide the foundation for understanding strategic management as a whole and will serve you well as you deal with management decision-making situations.
8. Decision Making for Managers: Certainty, Risk & Uncertainty
Making decisions with the most amount of certainty is something managers learn to do over time. In this lesson, we will review how managers work with certainty and risk in order to make informed decisions.
9. Managing a Diverse Workforce in Contemporary Organizations
Diversity is all around us and is a huge part of the business climate today. All companies strive for diversity, so they can have a unique perspective and look at issues through the eyes of their employees. This lesson will address diversity in a global setting.
10. Management vs. Leadership: The Difference Between a Manager & Leader
Are all managers leaders? Are all leaders managers? This lesson presents arguments that place a manager and a leader into two separate categories, each with their own defining characteristics.
11. Leadership: Leaders & Their Role in Organizations
Leadership is the action of leading employees to achieve goals. It plays an important role in employee performance and productivity. Learn about how leaders influence employee behavior in this lesson.
12. Leadership Orientation: Task-Oriented & People-Oriented
As a leader, are you focused on getting the job done or on making people happy? This lesson will explain the difference between task-oriented leaders and people-oriented leaders to better help you decide.
13. Leading as a Function of Management
This lesson teaches you about leading as a function of management by examining the surprising similarities between two very different leadership scenarios: leadership at war and leadership in the workplace.
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Other chapters within the MTTC Business, Management, Marketing & Technology (098): Practice & Study Guide course
- MTTC: Accounting
- MTTC: Account Types
- MTTC: Financial Statements
- MTTC: Financial Planning & Markets
- MTTC: Taxation & Liability
- MTTC: Business Math
- MTTC: Business Communication Strategies
- MTTC: Types of Business Communication
- MTTC: Regulation in Business
- MTTC: Business Law
- MTTC: Business Ethics
- MTTC: Human Resource Management
- MTTC: Human Resource Processes
- MTTC: Labor Relations
- MTTC: Macroeconomics
- MTTC: Microeconomics
- MTTC: Personal Finance
- MTTC: Managing Debt & Risk
- MTTC: Marketing Strategy
- MTTC: Consumer Marketing
- MTTC: Marketing Channels & Distribution
- MTTC: Marketing Economics
- MTTC: Entrepreneurship
- MTTC: International Trade & Marketing
- MTTC: Information Technology in Business
- MTTC: Information Systems
- MTTC: Hardware & Software
- MTTC: Security & Privacy
- MTTC: Career Management
- MTTC Business, Management, Marketing & Technology Flashcards