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Ch 17: MTTC Marketing: Human Resource Management

About This Chapter

Study for the MTTC Marketing Education exam with this Human Resource Management chapter. The video lessons and quizzes present the steps of the hiring process as well as discuss recruitment, new employee orientation and employee training programs.

MTTC Marketing: Human Resource Management - Chapter Summary

You can use the videos in this chapter to help you prepare for MTTC Marketing Education exam questions on hiring, staffing and other human resource management (HRM) principles that relate to a marketing organization. The short lessons contain examples and definitions of:

  • Human resource management
  • Training needs of an organization
  • HRM laws
  • Recruiting and hiring
  • Staff selection processes
  • Internal and external recruitment
  • Orientating new employees
  • Employee training programs
  • Job previews

You may opt to either watch the short, entertaining videos or read the corresponding transcripts to review HRM concepts that may appear on the MTTC Marketing exam. There are also quizzes that tie back to each video and an end-of-chapter exam that you can use to measure your understanding and see if there are any subjects that need extra review.

10 Lessons in Chapter 17: MTTC Marketing: Human Resource Management
Test your knowledge with a 30-question chapter practice test
Human Resource Management: Hiring and Staffing

1. Human Resource Management: Hiring and Staffing

In this lesson, we will explore the role a manager plays in human resource management, including hiring and staffing. We will also look at the circumstances affecting employment decisions such as promotion, turnover, downsizing, job redesign and termination.

Assessing Training Needs of an Organization

2. Assessing Training Needs of an Organization

This lesson discusses the process of assessing the training needs of an organization, which begins with looking at what is presently being done there and comparing that to what needs to be done. New training plans can then be put into place, making it possible for managers to solve problems.

Human Resource Management (HRM): Laws & Regulations

3. Human Resource Management (HRM): Laws & Regulations

Learn about several laws, regulations, policies and governing entities that human resource management (HRM) must comply with, like the Civil Rights Act of 1964, Title VII, the Equal Employment Opportunity Commission (EEOC), sexual harassment and affirmative action.

The Hiring Process: How Human Resource Managers Recruit and Hire Employees

4. The Hiring Process: How Human Resource Managers Recruit and Hire Employees

When a company is hiring, they need to ensure that they hire the right employees. There are several different steps involved in the hiring process. This lesson explains these steps that include application forms, testing, interviewing, reference checks and health exams.

Common Staffing Selection Methods: Definitions, Interview Types, Pros & Cons

5. Common Staffing Selection Methods: Definitions, Interview Types, Pros & Cons

Most companies rely on interviewing potential employees as part of the selection process. In this lesson, you'll learn about different types of interviews utilized by companies. We'll also cover some of the major pitfalls in using them.

Internal Recruitment: Definition, Methods & Process

6. Internal Recruitment: Definition, Methods & Process

Successful companies need good employees. Those employees can come from outside the organization or they can move from within. In this lesson, you'll learn what internal recruitment is and how it can be a good thing for employees and the company.

External Recruitment: Advantages, Disadvantages & Methods

7. External Recruitment: Advantages, Disadvantages & Methods

Do you have a job vacancy and want to learn more about external recruiting? Read on to find out the advantages and disadvantages of this type of recruiting process, as well as the different methods that are used to find potential employees outside of an organization.

New Employee Orientation: Function & Characteristics

8. New Employee Orientation: Function & Characteristics

The function of new employee orientation introduces a new employee to the company, its policies, the coworkers and the job itself. Its characteristics include introducing the employee to the company's culture, roles and responsibilities, job description and other important things an employee will need to know.

Types of Employee Training Programs

9. Types of Employee Training Programs

There are several types of employee training programs. Employees may receive basic literacy training, interpersonal skills training, technical training, problem-solving training and diversity or sensitivity training. Each type of training targets a different facet of an organization's overall culture and performance.

Realistic Job Previews: Definition, Purpose & Examples

10. Realistic Job Previews: Definition, Purpose & Examples

Companies are always concerned with employee turnover and job commitment. Realistic job previews allow potential employees to get a view of both the positive and negative aspects of a potential position.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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