About This Chapter
MTTC Marketing: Human Resource Management - Chapter Summary
You can use the videos in this chapter to help you prepare for MTTC Marketing Education exam questions on hiring, staffing and other human resource management (HRM) principles that relate to a marketing organization. The short lessons contain examples and definitions of:
- Human resource management
- Training needs of an organization
- HRM laws
- Recruiting and hiring
- Staff selection processes
- Internal and external recruitment
- Orientating new employees
- Employee training programs
- Job previews
You may opt to either watch the short, entertaining videos or read the corresponding transcripts to review HRM concepts that may appear on the MTTC Marketing exam. There are also quizzes that tie back to each video and an end-of-chapter exam that you can use to measure your understanding and see if there are any subjects that need extra review.
1. Human Resource Management: Hiring and Staffing
In this lesson, we will explore the role a manager plays in human resource management, including hiring and staffing. We will also look at the circumstances affecting employment decisions such as promotion, turnover, downsizing, job redesign and termination.
2. Assessing Training Needs of an Organization
This lesson discusses the process of assessing the training needs of an organization, which begins with looking at what is presently being done there and comparing that to what needs to be done. New training plans can then be put into place, making it possible for managers to solve problems.
3. Human Resource Management (HRM): Laws & Regulations
Learn about several laws, regulations, policies and governing entities that human resource management (HRM) must comply with, like the Civil Rights Act of 1964, Title VII, the Equal Employment Opportunity Commission (EEOC), sexual harassment and affirmative action.
4. The Hiring Process: How Human Resource Managers Recruit and Hire Employees
When a company is hiring, they need to ensure that they hire the right employees. There are several different steps involved in the hiring process. This lesson explains these steps that include application forms, testing, interviewing, reference checks and health exams.
5. Common Staffing Selection Methods: Definitions, Interview Types, Pros & Cons
Most companies rely on interviewing potential employees as part of the selection process. In this lesson, you'll learn about different types of interviews utilized by companies. We'll also cover some of the major pitfalls in using them.
6. Internal Recruitment: Definition, Methods & Process
Successful companies need good employees. Those employees can come from outside the organization or they can move from within. In this lesson, you'll learn what internal recruitment is and how it can be a good thing for employees and the company.
7. External Recruitment: Advantages, Disadvantages & Methods
Do you have a job vacancy and want to learn more about external recruiting? Read on to find out the advantages and disadvantages of this type of recruiting process, as well as the different methods that are used to find potential employees outside of an organization.
8. New Employee Orientation: Function & Characteristics
The function of new employee orientation introduces a new employee to the company, its policies, the coworkers and the job itself. Its characteristics include introducing the employee to the company's culture, roles and responsibilities, job description and other important things an employee will need to know.
9. Types of Employee Training Programs
There are several types of employee training programs. Employees may receive basic literacy training, interpersonal skills training, technical training, problem-solving training and diversity or sensitivity training. Each type of training targets a different facet of an organization's overall culture and performance.
10. Realistic Job Previews: Definition, Purpose & Examples
Companies are always concerned with employee turnover and job commitment. Realistic job previews allow potential employees to get a view of both the positive and negative aspects of a potential position.
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Other chapters within the MTTC Marketing Education (036): Practice & Study Guide course
- MTTC Marketing: Marketing Principles
- MTTC Marketing: Researching, Collecting & Evaluating Data
- MTTC Marketing: Strategies & Segmentation
- MTTC Marketing: Product Management
- MTTC Marketing: Pricing Strategies
- MTTC Marketing: Distribution Channels
- MTTC Marketing: The Selling Process
- MTTC Marketing: Customer Service
- MTTC Marketing: Role & Impact of Promotion
- MTTC Marketing: Merchandising
- MTTC Marketing: Economics Overview
- MTTC Marketing: The Marketing Plan
- MTTC Marketing: Financial Principles
- MTTC Marketing: Business Communication
- MTTC Marketing: International Business
- MTTC Marketing: Ethics & Social Responsibility
- MTTC Marketing: Human Relations & Leadership Skills
- MTTC Marketing: Information Management
- MTTC Marketing: Education Programs
- MTTC Marketing: Professional Development
- MTTC Marketing Education Flashcards