Ch 4: Non-Verbal Skills for Sales

About This Chapter

Show this collection of sales lessons to your company's sales professionals to help them improve their non-verbal communication skills. These lessons can be studied on any computer or mobile device, and they are all taught by experienced business instructors.

Non-Verbal Skills for Sales - Chapter Summary

This chapter provides an overview of non-verbal skill concepts for sales professionals. Through a series of bite-sized lessons and quizzes, your organization's sales professionals can examine the intricacies of nonverbal cues, body language, signals and impressions in sales situations.

Our expert instructors are available to answer any questions your employees may have about these concepts. You can also have your sales professionals complete the lesson quizzes and chapter exam to strengthen their understanding of the material.

How It Helps

  • Identifies non-verbal communication cues: The chapter evaluates examples of several nonverbal cues in communication.
  • Highlights effective non-verbal communication strategies: Lessons offer methods for interpreting body language, increasing the accuracy of impressions and responding to signals from buyers
  • Improves sales skills : The chapter helps sales professionals utilize non-verbal communication strategies that are designed to strengthen their sales abilities.

Skills Covered

By the end of the chapter, your company's sales professionals should be able to:

  • Identify nonverbal communication cues
  • Interpret body language
  • Recognize and respond to buyer signals
  • Apply self-awareness in adaptive communication
  • Utilize methods for increasing impression accuracy

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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