About This Chapter
OAE: Human Resources & Staffing - Chapter Summary
Preparing for the OAE Marketing test means you may need to refresh your knowledge of concepts you last explored in a college course. This chapter is designed to help you brush up on your comprehension of human resources and staffing to ensure you're ready to address the following on the exam:
- Defining human capital and examining its importance to an organization
- Examining the recruitment and hiring process
- Analyzing global staffing approaches
- Explaining employee compensation and retirement benefits
- Exploring organizational training needs and types of employee training programs
- Describing team conflict and major job attitudes
- Examining job dissatisfaction, performance appraisals and employee termination
Use the video lessons to fully review topics related to human resources and staffing as you prepare for the exam. Our instructors offer a comprehensive overview with detailed definitions and analyses to ensure you understand the lesson concepts. You can review the videos whenever you like, which allows you to absorb the information at your own pace.
Objectives of the OAE: Human Resources & Staffing Chapter
Prospective marketing teachers in Ohio can take the OAE Marketing test to earn a credential to teach this subject to public school students. The exam includes 100 multiple-choice questions broken into four domain areas. The economics, business and entrepreneurship portion, which constitutes 28% of the total test, covers the topics on human resources and staffing. Use the video lessons to enjoy an entertaining review of these concepts, and then take the self-assessment quizzes and chapter exam to gauge your readiness to tackle questions on the exam. You can also access full video transcripts if you'd prefer a written version of the lessons.
1. What Is Human Capital? - Importance to An Organization
All organizations require human capital to function and accomplish their goals. In this lesson, you'll learn what human capital is, its importance and the role that human resource management plays in it. A short quiz follows.
2. The Hiring Process: How Human Resource Managers Recruit and Hire Employees
When a company is hiring, they need to ensure that they hire the right employees. There are several different steps involved in the hiring process. This lesson explains these steps that include application forms, testing, interviewing, reference checks and health exams.
3. Global Staffing Approaches: Ethnocentric, Regiocentric, Polycentric, and Geocentric
Human resource management professionals working for global organizations often have unique staffing choices. In this lesson, you'll learn about ethnocentric staffing, regiocentric staffing and geocentric staffing. A short quiz follows.
4. Human Resource Interactions with Host, Parent & Third-Country Nationals
Employee relations are guided by human resource (HR) management professionals, and the global environment makes doing this more complex. In this lesson, we'll see how HR professionals interact with employees across the globe.
5. Understanding Employee Compensation
Compensation is pay for services during the course of employment. This can be direct (or monetary) compensation and indirect (or non-monetary) compensation in the form of benefits provided to the employee.
6. Retirement Compensation Systems: 401(k) and Pensions
One of the most valuable benefits an employer may offer to employees are employer-sponsored retirement plans. In this lesson, you'll learn about two common retirement benefits: 401(k) plans and traditional pensions. A short quiz follows.
7. Assessing Training Needs of an Organization
This lesson discusses the process of assessing the training needs of an organization, which begins with looking at what is presently being done there and comparing that to what needs to be done. New training plans can then be put into place, making it possible for managers to solve problems.
8. Types of Employee Training Programs
There are several types of employee training programs. Employees may receive basic literacy training, interpersonal skills training, technical training, problem-solving training and diversity or sensitivity training. Each type of training targets a different facet of an organization's overall culture and performance.
9. Team Conflict and the Work Process
Conflict is inevitable in groups, which is why managers must understand it. In this lesson you will learn about the reasons why teams may encounter conflict while working together.
10. Major Job Attitudes: Satisfaction, Commitment, Engagement & More
Each person has a different level of attitude about their job and that attitude can be rated, if you will, by how involved the individual is in his or her job. In this lesson, we will look at job attitudes as they relate to job satisfaction, commitment, engagement, and more.
11. Job Dissatisfaction: Causes, Reasons and Employee Responses
There is a level of job satisfaction for each person and each job performed. Problems occur when people are not happy with their jobs. In this lesson, we will look at causes for job dissatisfaction as well as employee responses.
12. Performance Appraisals: Benefits and Challenges
Many companies use performance appraisals to assess the performance of their employees. While performance appraisals provide some notable benefits, they are not without challenges. In this lesson, we'll explore these benefits and challenges.
13. Terminating an Employee: Process & Best Practices
Learn about the several steps involved in the process of terminating an employee, as well as the best practices a manager can use to ensure a fair and legal separation of employment.
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Other chapters within the Ohio Assessments for Educators - Marketing (026): Practice & Study Guide course
- OAE: Principles of Marketing
- OAE: Market Research
- OAE: Marketing Strategy
- OAE: Market Segmentation
- OAE: Product Planning in Marketing
- OAE: Pricing Strategies in Marketing
- OAE: Marketing Channels & Distribution
- OAE: Marketing for Consumer Decision Making
- OAE: Sales Strategy in Marketing
- OAE: Marketing & Promotions
- OAE: Promotional Design in Marketing
- OAE: Merchandising & Inventory in Marketing
- OAE: Macroeconomics & Marketing
- OAE: Microeconomics & Marketing
- OAE: Business Organization
- OAE: Entrepreneurship
- OAE: Finance & Credit
- OAE: Human Resources Management
- OAE: Business Law for Marketing
- OAE: Business Communication
- OAE: Business Math
- OAE: Business Technology
- OAE: Information Systems
- OAE: Management & Leadership
- OAE: Marketing Education
- OAE: Marketing Careers
- Ohio Assessments for Educators Marketing Flashcards