Ch 51: ORELA Business Education: Business Communications

About This Chapter

Get reacquainted with business communications by reviewing short and engaging video lessons. Expert instruction and self-assessment quizzes can prepare you for questions on the ORELA Business Education test.

ORELA Business Education: Business Communications - Chapter Summary

The lessons in this chapter can refresh your knowledge of business communications as you study for the ORELA Business Education test. Take time to watch them so you're prepared for the following on the exam:

  • Explaining the communication process and barriers to effective communication
  • Identifying the elements of effective communication in the workplace
  • Defining organizational communication and cross-cultural communication
  • Sharing the importance of legal and ethical communication
  • Providing the meaning and uses of informational and analytical reports
  • Understanding how to analyze, apply and draw conclusions from research
  • Using visuals to present data and exploring the ethical considerations of using visuals in workplace communication

The process of identifying and compiling the study materials you need to effectively answer business communications questions on the exam can be challenging. This chapter eases the process by giving you access to detailed video lessons on the subject area with accompanying transcripts that feature helpful vocabulary words.

ORELA Business Education: Business Communications Chapter Objectives

Oregon educators are required to take the ORELA Business Education assessment if they want obtain the licensure needed to teach business to students within the state. The computer-based test consists of 150 multiple-choice questions that are broken into five content domains. These domains examine educators' comprehension of business management, accounting, economics, marketing and more. Topics in this chapter are found in the business communications, technology, career development and professionalism content domain, which constitutes about 25% of the total test.

Increase your chances of passing the assessment with a score of 234 or higher by using the lessons in this chapter to strengthen your knowledge of business communications. Self-assessment quizzes and a chapter exam are also available to gauge your readiness to take the test while reinforcing concepts learned in the lessons. Any questions about lesson topics can be submitted to our experts.

11 Lessons in Chapter 51: ORELA Business Education: Business Communications
Test your knowledge with a 30-question chapter practice test
The Communication Process

1. The Communication Process

This lesson describes the process of communication. Terms such as sender, receiver, channel, encoding, decoding, noise, and feedback will be defined and explained with examples.

Barriers to Effective Communication: Definition & Examples

2. Barriers to Effective Communication: Definition & Examples

Companies need to be aware of potential barriers to communication. In general, physical separation and differences in status differences, gender, culture and language can potentially either block or distort effective communication.

Elements of Effective Communication in the Workplace

3. Elements of Effective Communication in the Workplace

Effective communication is a necessity in the workplace. There are four elements of effective communication that help improve the two-way information sharing process. These four specific elements involve being concise and clear, practical, factual and persuasive.

Organizational Communication

4. Organizational Communication

If you've ever had a job, you likely understand that there are different ways to communicate with colleagues and employers. This lesson describes the role of organizational communication in the workplace while defining terms such as downward, upward, horizontal and informal communication.

Cross-Cultural Communication: Definition, Strategies & Examples

5. Cross-Cultural Communication: Definition, Strategies & Examples

Cross-cultural communication is imperative for companies that have a diverse workforce and participate in the global economy. It is important for employees to understand the factors that are part of an effective, diverse workforce.

Legal and Ethical Communication: Description & Importance

6. Legal and Ethical Communication: Description & Importance

Legal and ethical communication is essential to companies to ensure truthful, accurate and morally-correct decision making. Companies need to give consideration to how they communicate and remain lawful in their day-to-day business activities.

Informational and Analytical Reports: Definition and Uses

7. Informational and Analytical Reports: Definition and Uses

In this lesson, you will learn the difference between informational and analytical reporting and their specific uses in the business world in order to help make decisions.

Analyzing, Applying, and Drawing Conclusions From Research to Make Recommendations

8. Analyzing, Applying, and Drawing Conclusions From Research to Make Recommendations

In this lesson, we'll explore how companies analyze, apply and draw conclusions from research to solve problems. Learn how effective recommendations can help a business survive and thrive.

The Planning Processes for Informational and Analytical Reports

9. The Planning Processes for Informational and Analytical Reports

Informational and analytical reports each have a specific planning process to allow the writer to demonstrate an understanding of a business problem. This lesson explains the differences between the two reports.

Using Visuals to Present Data: Textual Graphics vs. Visual Graphics

10. Using Visuals to Present Data: Textual Graphics vs. Visual Graphics

Textual and visual graphics can aid in visually presenting data to a business audience. You must first identify the type of data you will be presenting and then decide whether it is details, patterns or relationships being communicated.

Ethical Considerations When Using Visuals in Workplace Communication

11. Ethical Considerations When Using Visuals in Workplace Communication

There are important ethical considerations when using visuals in workplace communication. This lesson covers specific guidelines that individuals can follow to ensure that the visual message is an appropriate representation of the truth.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
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Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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Other Chapters

Other chapters within the ORELA Business Education: Practice & Study Guide course

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