About This Chapter
Organizational Change and Organizational Behavior - Chapter Summary and Learning Objectives
Change is always occurring, even in organizations. Organizations that don't change become less competitive and fall behind in their field. In some cases, change may be planned, but oftentimes it occurs unexpectedly. People have to adapt and, in an organization, that can become challenging. In this chapter, the focus is on change and how it affects an organization. In these lessons, you will learn about topics that include:
- Planned and unplanned factors that instigate change
- Barriers to organizational change
- Kotter's 8-step change model and its applications
- Types of organizational change
- Action research
- How employees can affect organizational change
|Factors that Cause Change in Organizations: Planned and Unplanned||Examine what might stimulate change and how it can be planned or unplanned.|
|Overcoming Barrier to Change in Organizations||Take a look at how to overcome barriers to organizational change.|
|Kotter's 8-Step Change Model of Management||Learn about the eight steps in Kotter's change model.|
|Applying Kotter's 8-Step Change Model||Analyze how this model is implemented.|
|What Is Action Research? - Executing Organizational Change||Define action research and how it is used.|
|What Is Organizational Development? - Executing Organizational Change||Discover what organizational development is.|
|Employee Behavior & Attitudes During Organizational Change||Find out how employees may react to change.|
1. Factors that Cause Change in Organizations: Planned and Unplanned
Planned and unplanned are the two types of changes that can occur with an organization. External and internal factors can cause both of these types of changes within a company.
2. Overcoming Barriers to Change in Organizations
Overcoming barriers to change in an organization can be difficult. There are some basic strategies that can help improve the acceptance of major changes within a company.
3. Kotter's 8-Step Change Model of Management
This lesson details the steps involved in Kotter's eight-step change model including: create urgency, form a powerful coalition, create change vision, communicate the vision, remove obstacles, create short-term wins, build on the change, and anchor the change in organizational culture.
4. Applying Kotter's 8-Step Change Model
John Kotter's 8-step change model is widely accepted across all industries as an effective model for implementing organizational change. In this lesson, each step of the Kotter model is discussed using Carl's carwash as the contextual example for making lasting change at the carwash.
5. What Is Action Research? - Executing Organizational Change
Action research, also known as participatory research, is learning by doing in the sense that a group of workers identify a problem, develop a resolution, implement the solution and then analyze the final results.
6. What Is Organizational Development? - Executing Organizational Change
Organizational development is the process of helping organizations improve through change in policies, power, leadership, control or job redesign. This lesson explores organizational climate, organizational culture and organizational strategy, the three main sections of organizational development theory.
7. Employee Behavior & Attitudes During Organizational Change
Change can be difficult for organizations. The fear of the unknown, fear of loss, fear of failure, disruption of relationships, certain personalities and internal politics are the main reasons for rejecting change. In order to manage change, the company needs to offer communication, support and participation.
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Other chapters within the Business 107: Organizational Behavior course
- The Evolution of Organizational Behavior
- Management and Organizational Behavior
- Foundations of Individual Behavior
- Personality and Behavior in Organizations
- Emotions and Moods in the Workplace
- Attitudes and Values in the Workplace
- Perception and Attribution
- Employee Motivation
- Individual Decision Making in Organizations
- Workforce Diversity
- Organizational Communication in Business
- Groups and Work Teams
- Group Decision Making
- Conflict in the Workplace
- Leadership in Organizational Behavior
- Leadership Styles in Organizational Behavior
- Organizational Structure and Design
- Job Design
- Organizational Culture
- Career Management
- Studying for Business 107