Login
Copyright

Ch 20: Organizational Change and Organizational Behavior

About This Chapter

Watch online video lessons and learn about the different aspects of organizational change and behavior. These video lessons are short and engaging and make learning easy!

Organizational Change and Organizational Behavior - Chapter Summary and Learning Objectives

Change is always occurring, even in organizations. Organizations that don't change become less competitive and fall behind in their field. In some cases, change may be planned, but oftentimes it occurs unexpectedly. People have to adapt and, in an organization, that can become challenging. In this chapter, the focus is on change and how it affects an organization. In these lessons, you will learn about topics that include:

  • Planned and unplanned factors that instigate change
  • Barriers to organizational change
  • Kotter's 8-step change model and its applications
  • Types of organizational change
  • Action research
  • How employees can affect organizational change

VideoObjective
Factors that Cause Change in Organizations: Planned and Unplanned Examine what might stimulate change and how it can be planned or unplanned.
Overcoming Barrier to Change in Organizations Take a look at how to overcome barriers to organizational change.
Kotter's 8-Step Change Model of Management Learn about the eight steps in Kotter's change model.
Applying Kotter's 8-Step Change Model Analyze how this model is implemented.
What Is Action Research? - Executing Organizational Change Define action research and how it is used.
What Is Organizational Development? - Executing Organizational Change Discover what organizational development is.
Employee Behavior & Attitudes During Organizational Change Find out how employees may react to change.

7 Lessons in Chapter 20: Organizational Change and Organizational Behavior
Factors that Cause Change in Organizations: Planned and Unplanned

1. Factors that Cause Change in Organizations: Planned and Unplanned

Planned and unplanned are the two types of changes that can occur with an organization. External and internal factors can cause both of these types of changes within a company.

Overcoming Barriers to Change in Organizations

2. Overcoming Barriers to Change in Organizations

Overcoming barriers to change in an organization can be difficult. There are some basic strategies that can help improve the acceptance of major changes within a company.

Kotter's 8-Step Change Model of Management

3. Kotter's 8-Step Change Model of Management

This lesson details the steps involved in Kotter's eight-step change model including: create urgency, form a powerful coalition, create change vision, communicate the vision, remove obstacles, create short-term wins, build on the change, and anchor the change in organizational culture.

Applying Kotter's 8-Step Change Model

4. Applying Kotter's 8-Step Change Model

John Kotter's 8-step change model is widely accepted across all industries as an effective model for implementing organizational change. In this lesson, each step of the Kotter model is discussed using Carl's carwash as the contextual example for making lasting change at the carwash.

What Is Action Research? - Executing Organizational Change

5. What Is Action Research? - Executing Organizational Change

Action research, also known as participatory research, is learning by doing in the sense that a group of workers identify a problem, develop a resolution, implement the solution and then analyze the final results.

What Is Organizational Development? - Executing Organizational Change

6. What Is Organizational Development? - Executing Organizational Change

Organizational development is the process of helping organizations improve through change in policies, power, leadership, control or job redesign. This lesson explores organizational climate, organizational culture and organizational strategy, the three main sections of organizational development theory.

Employee Behavior & Attitudes During Organizational Change

7. Employee Behavior & Attitudes During Organizational Change

Change can be difficult for organizations. The fear of the unknown, fear of loss, fear of failure, disruption of relationships, certain personalities and internal politics are the main reasons for rejecting change. In order to manage change, the company needs to offer communication, support and participation.

Earning College Credit

Did you know… We have over 95 college courses that prepare you to earn credit by exam that is accepted by over 2,000 colleges and universities. You can test out of the first two years of college and save thousands off your degree. Anyone can earn credit-by-exam regardless of age or education level.

To learn more, visit our Earning Credit Page

Transferring credit to the school of your choice

Not sure what college you want to attend yet? Study.com has thousands of articles about every imaginable degree, area of study and career path that can help you find the school that's right for you.

Support