Ch 1: Organizational Change in Hospitality

About This Chapter

To keep up with an ever-changing world, it is important to understand the changes of the industry you work in. The lessons of this chapter were assembled to provide users with a review of the theories of organizational change, the planned change process and barriers to organizational changes.

Organizational Change in Hospitality - Chapter Summary

Have your managerial employees complete the lessons of this chapter to improve their understanding of organizational changes in hospitality. Some of the key topics covered in the video lessons include:

  • What organizational change is
  • Theories of organizational change
  • Steps of the planned change process
  • Ways to overcome barriers to organizational changes

The lessons in this chapter can be shown to your employees for the purpose of corporate training. Clicking on the 'timeline' feature provides access to the main segments of a video. There are also related recommended courses as well as written transcripts of the material on organizational change.

How It Helps

  • Builds awareness: The material covered in this chapter will help managerial employees improve their awareness of organizational changes in hospitality and understand why they are beneficial.
  • Improves productivity: After studying this chapter, employees will be aware of how organizational change takes place and some of the barriers they may face.
  • Ensures compliance: Employees are more likely to comply with organizational changes when they are aware of them, how they work and why they are important.

Skills Covered

By the end of this chapter, managerial employees will be able to:

  • Identify the theories of organizational change
  • Utilize the steps of the planned change process
  • Use strategies to overcome barriers to organizational changes

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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