Ch 6: Organizational Change Overview

About This Chapter

This comprehensive overview is designed to get your managers up to speed on the basics of organizational change. Add this chapter's engaging lessons to your corporate training sessions to ensure your employees are ready to manage change in your organization.

Organizational Change Overview - Chapter Summary

Build your managers' knowledge of organizational change using this chapter's entertaining lessons. Concepts covered in this chapter include the planned change process, Lewin's 3-stage model of change and Kotter's 8-step change model. Lessons also ensure managers can identify the types of internal organizational change and have a solid grasp on companies as learning organizations and the managerial challenges associated with organizational change.

This chapter's flexibility enables you to select the lessons you want to include in your corporate training sessions. You can also share with your managers multiple-choice quizzes that let them assess their comprehension of concepts covered in the lessons. All of our study tools are available around-the-clock via any computer or mobile device, making it easy for your managers to access this chapter when most convenient.

How It Helps

  • Builds awareness: Lessons in this chapter make your managers aware of the concept of organizational change and the challenges it can present.
  • Discusses models: Your managers can gain a quality understanding of important change models from Lewin and Kotter.
  • Enhances management skills: By exploring this chapter, your managers will develop the managerial skills needed to appropriately handle necessary or unexpected changes in your organization.

Skills Covered

Upon completion of this chapter, your managers will be able to:

  • Explain the ways that internal and external factors can drive organizational change
  • List and discuss types of internal organizational change
  • Outline managerial challenges resulting from organizational change
  • Discuss the planned change process
  • Define and discuss Lewin's 3-stage model of change and force-field analysis change model
  • Describe and see applications for Kotter's 8-step change model
  • Detail how companies can become learning organizations
  • Exhibit knowledge of culture and change in organizations
  • Demonstrate an ability to apply Kotter's 8-step change model of management

11 Lessons in Chapter 6: Organizational Change Overview
Test your knowledge with a 30-question chapter practice test
How Internal and External Factors Drive Organizational Change

1. How Internal and External Factors Drive Organizational Change

Managers must recognize and respond to all factors that affect their organizations. This lesson describes how the internal and external environments of an organization drive change within the company.

Types of Internal Organizational Change: Structural, Strategic, People, and Process

2. Types of Internal Organizational Change: Structural, Strategic, People, and Process

Organizational change can occur in response to internal or external factors. This lesson focuses specifically on those changes that occur in a company's internal environment, including structural, strategic, people and process changes.

Managerial Challenges Caused by Organizational Change

3. Managerial Challenges Caused by Organizational Change

External factors and internal environmental factors are responsible for many overall organizational changes. With change, managers must plan for challenges they may face when trying to implement new ways of doing things.

The Planned Change Process

4. The Planned Change Process

Change is one of the most challenging events an organization will go through. This lesson describes the steps of the planned changed process, which include recognizing the need for change, developing change goals, appointing a change agent, assessing the current climate, developing and implementing a change plan and evaluating the plan's success.

Lewin's 3-Stage Model of Change: Unfreezing, Changing & Refreezing

5. Lewin's 3-Stage Model of Change: Unfreezing, Changing & Refreezing

Organizational change does not have to be a complex process. In fact, Kurt Lewin did it in just three steps. This lesson discusses the three stages of organizational change according to Lewin, including unfreezing, changing and refreezing.

Kurt Lewin's Force-Field Analysis Change Model

6. Kurt Lewin's Force-Field Analysis Change Model

Kurt Lewin's force field analysis change model was designed to weigh the driving and restraining forces that affect change in organizations. The 'force field' can be described as two opposite forces working for and against change. In this lesson, we'll learn how to analyze the force field.

Kotter's 8-Step Change Model of Management

7. Kotter's 8-Step Change Model of Management

This lesson details the steps involved in Kotter's eight-step change model including: create urgency, form a powerful coalition, create change vision, communicate the vision, remove obstacles, create short-term wins, build on the change, and anchor the change in organizational culture.

Applying Kotter's 8-Step Change Model

8. Applying Kotter's 8-Step Change Model

John Kotter's 8-step change model is widely accepted across all industries as an effective model for implementing organizational change. In this lesson, each step of the Kotter model is discussed using Carl's carwash as the contextual example for making lasting change at the carwash.

Practical Application: Kotter's 8-Step Change Model of Management Infographic

9. Practical Application: Kotter's 8-Step Change Model of Management Infographic

Change is hard, but far from impossible. Kotter's 8-step model for change is a great guide for leaders to make sure that they are using the best practices when implementing change.

How Companies Become Learning Organizations

10. How Companies Become Learning Organizations

In today's knowledge economy, it is imperative that organizations and their members find ways to acquire, share, and apply new knowledge; a notion that is highly characteristic of a learning organization. In this lesson, you will learn what it means to be a learning organization and the benefits of becoming one.

Organizational Culture and Change

11. Organizational Culture and Change

Organizational change involving altering processes and systems within a company often affects the existing group norms, beliefs and values. This makes change a challenge for managers. There are tactics managers can use to institute change in a positive and welcoming way.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
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Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
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