Ch 6: Organizational Change Overview

About This Chapter

This comprehensive overview is designed to get your managers up to speed on the basics of organizational change. Add this chapter's engaging lessons to your corporate training sessions to ensure your employees are ready to manage change in your organization.

Organizational Change Overview - Chapter Summary

Build your managers' knowledge of organizational change using this chapter's entertaining lessons. Concepts covered in this chapter include the planned change process, Lewin's 3-stage model of change and Kotter's 8-step change model. Lessons also ensure managers can identify the types of internal organizational change and have a solid grasp on companies as learning organizations and the managerial challenges associated with organizational change.

This chapter's flexibility enables you to select the lessons you want to include in your corporate training sessions. You can also share with your managers multiple-choice quizzes that let them assess their comprehension of concepts covered in the lessons. All of our study tools are available around-the-clock via any computer or mobile device, making it easy for your managers to access this chapter when most convenient.

How It Helps

  • Builds awareness: Lessons in this chapter make your managers aware of the concept of organizational change and the challenges it can present.
  • Discusses models: Your managers can gain a quality understanding of important change models from Lewin and Kotter.
  • Enhances management skills: By exploring this chapter, your managers will develop the managerial skills needed to appropriately handle necessary or unexpected changes in your organization.

Skills Covered

Upon completion of this chapter, your managers will be able to:

  • Explain the ways that internal and external factors can drive organizational change
  • List and discuss types of internal organizational change
  • Outline managerial challenges resulting from organizational change
  • Discuss the planned change process
  • Define and discuss Lewin's 3-stage model of change and force-field analysis change model
  • Describe and see applications for Kotter's 8-step change model
  • Detail how companies can become learning organizations
  • Exhibit knowledge of culture and change in organizations
  • Demonstrate an ability to apply Kotter's 8-step change model of management

11 Lessons in Chapter 6: Organizational Change Overview
Test your knowledge with a 30-question chapter practice test
How Internal and External Factors Drive Organizational Change

1. How Internal and External Factors Drive Organizational Change

The internal and external environments of an organization drive change within the company. Learn what is involved in each environment, how changes can be made in each of them, and how managers can use environmental scanning to identify if they need to make an organizational change.

Types of Internal Organizational Change: Structural, Strategic, People, and Process

2. Types of Internal Organizational Change: Structural, Strategic, People, and Process

Organizational change can occur in response to four types of internal or external factors. Explore changes that occur in a company's internal environment, including structural, strategic, people, and process changes.

Managerial Challenges Caused by Organizational Change

3. Managerial Challenges Caused by Organizational Change

When organizational changes take place, challenges might arise and managers need to be prepared to face them. Learn about the reasons and factors that can lead to organizational change, why challenges might arise and how to overcome those challenges.

The Planned Change Process

4. The Planned Change Process

Planned changed is a process of accomplishing a planned series of steps that leads to organizational changes. Learn about the process of planned changes and the different steps involved in this process.

Lewin's 3-Stage Model of Change: Unfreezing, Changing & Refreezing

5. Lewin's 3-Stage Model of Change: Unfreezing, Changing & Refreezing

Change is an inevitable occurrence in any organization, and successful change must be managed. Learn about Lewin's three step model for change management that includes unfreezing, changing and refreezing to transform new behaviors into an organization's new norms.

Kurt Lewin's Force-Field Analysis Change Model

6. Kurt Lewin's Force-Field Analysis Change Model

Kurt Lewin's force-field analysis change model examines the balance of power and determining who should be doing the decision-making in an organization. Explore the driving forces and resisting forces that affect change and learn how to conduct a force-field analysis.

Kotter's 8-Step Change Model of Management

7. Kotter's 8-Step Change Model of Management

John Kotter outlined 8 steps for managers to follow when implementing change in an organization. Explore each step of Kotter's 8-step change model of management and identify the model's benefits.

Applying Kotter's 8-Step Change Model

8. Applying Kotter's 8-Step Change Model

Change is an inevitable part of organizational life, and John Kotter offers an 8-step model to help organizations in any industry manage change successfully. Learn about these steps and how to apply them in the real world.

Practical Application: Kotter's 8-Step Change Model of Management Infographic

9. Practical Application: Kotter's 8-Step Change Model of Management Infographic

Change is hard, but far from impossible. Kotter's 8-step model for change is a great guide for leaders to make sure that they are using the best practices when implementing change.

How Companies Become Learning Organizations

10. How Companies Become Learning Organizations

Learning organizations are companies that have gone through processes of adaptation to achieve improved efficiency and performance, and involve their members in continuous learning and improvement. Explore the processing of information, characteristics, and benefits of becoming learning organizations.

Organizational Culture and Change

11. Organizational Culture and Change

Change can be difficult to implement in an organization because there is a resistance to change brought by organizational culture or the existing norms, beliefs, and values. Learn more about internal and external changes in the workplace and how to successfully implement these organizational changes.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
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Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
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