About This Chapter
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Students will review:
This chapter helps students review the concepts in an organizational communication unit of a standard organizational behavior course. Topics covered include:
- The communication process
- The main functions of communication
- Types of communication
- The role of organizational communication
- Computer-mediated communication
1. The Communication Process
This lesson describes the process of communication. Terms such as sender, receiver, channel, encoding, decoding, noise, and feedback will be defined and explained with examples.
2. What are the Functions of Communication? - Definition & Examples
The functions of communication in an organization are to inform, persuade, and motivate. Employees need to have effective organizational communication in order to achieve excellent job performance.
3. Types of Communication: Interpersonal, Non-Verbal, Written & Oral
This lesson distinguishes between the various methods of communication used by managers, including interpersonal communication, nonverbal communication, written communication and oral communication.
4. Organizational Communication
If you've ever had a job, you likely understand that there are different ways to communicate with colleagues and employers. This lesson describes the role of organizational communication in the workplace while defining terms such as downward, upward, horizontal and informal communication.
5. Formal Communication Networks vs. the Grapevine: Definition & Contrast
Formal communication networks consist of centralized and decentralized channels, while the grapevine is an informal network. In this lesson, you'll learn how most organizational communication happens using an informal network due to friends, usage and efficiency.
6. Computer-Mediated Communication in Organizations: Definition, Types & Advantages
Computer-mediated communication in organizations has both disadvantages and advantages in employee productivity. Technology can aid in the quality and speed of communication, but it can also create new problems with business etiquette issues.
7. Cross-Cultural Communication: Definition, Strategies & Examples
Cross-cultural communication is imperative for companies that have a diverse workforce and participate in the global economy. It is important for employees to understand the factors that are part of an effective, diverse workforce.
8. Workplace Communication: Importance, Strategies & Examples
Workplace communication is very important to companies because it allows companies to be productive and operate effectively. Employees can experience an increase in morale, productivity and commitment if they are able to communicate up and down the communication chain in an organization.
9. Barriers to Effective Communication: Definition & Examples
Companies need to be aware of potential barriers to communication. In general, physical separation and differences in status differences, gender, culture and language can potentially either block or distort effective communication.
10. Internal Communication in an Organization: Definition, Strategies & Examples
Communication is essential for organizational success. In this lesson, you'll learn about internal communication and strategies used for effective internal communication.
11. What Is Two-Way Communication? - Definition, Systems & Examples
When you send information to another person, either face-to-face or through some other means, how do you know that your message was received and understood? Let's take a look at two-way communication and how it is used in the business world.
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Other chapters within the Organizational Behavior: Help and Review course
- The Evolution of Organizational Behavior: Help and Review
- Management and Organizational Behavior: Help and Review
- Foundations of Individual Behavior: Help and Review
- Personality and Behavior in Organizations: Help and Review
- Emotions and Moods in the Workplace: Help and Review
- Emotions & Moods in Organizations
- Attitudes and Values in the Workplace: Help and Review
- Ethics in the Workplace: Help and Review
- Perception and Attribution: Help and Review
- Learning in the Workplace: Help and Review
- Employee Motivation: Help and Review
- Individual Decision Making in Organizations: Help and Review
- Workforce Diversity: Help and Review
- Groups and Work Teams: Help and Review
- Group Decision Making: Help and Review
- Conflict in the Workplace: Help and Review
- Leadership in Organizational Behavior: Help and Review
- Leadership Theory in Organizational Behavior: Help and Review
- Leadership Styles in Organizational Behavior: Help and Review
- Organizational Structure and Design: Help and Review
- Job Design: Help and Review
- Organizational Culture: Help and Review
- Organizational Change and Organizational Behavior: Help and Review
- Managing Workplace Stress: Help and Review
- Career Management: Help and Review
- Theories of Leadership
- Leadership Styles
- Individual Behavior in Organizations
- Global Implications of Organizational Behavior: Help and Review