About This Chapter
Below is a sample breakdown of the Organizational Communication in Business chapter into a 5-day school week. Based on the pace of your course, you may need to adapt the lesson plan to fit your needs.
|Day||Topics||Key Terms and Concepts Covered|
|Monday||The communications process and functions||Communication initiator, delivery method, understanding, psychological noise, physical noise; informing, persuasion, communication travel, emotional appeal|
|Tuesday||Communication types||Self-disclosure, communicating without words, writing, writing advantages|
|Wednesday||Organizational and workplace communication||External communication, internal communication, channels, worker productivity, turnover, job satisfaction, snowball effect|
|Thursday||Formal communication networks and computer-mediated communication||Centralized, decentralized, organigram, sociogram, computers, technology overload, email, smartphones|
|Friday||Cross-cultural communication and communication barriers||Interpersonal relationships, context, nonverbal communication, power distance, status differences, physical separation, gender|
1. The Communication Process
This lesson describes the process of communication. Terms such as sender, receiver, channel, encoding, decoding, noise, and feedback will be defined and explained with examples.
2. What are the Functions of Communication? - Definition & Examples
The functions of communication in an organization are to inform, persuade, and motivate. Employees need to have effective organizational communication in order to achieve excellent job performance.
3. Types of Communication: Interpersonal, Non-Verbal, Written & Oral
This lesson distinguishes between the various methods of communication used by managers, including interpersonal communication, nonverbal communication, written communication and oral communication.
4. Organizational Communication
If you've ever had a job, you likely understand that there are different ways to communicate with colleagues and employers. This lesson describes the role of organizational communication in the workplace while defining terms such as downward, upward, horizontal and informal communication.
5. Formal Communication Networks vs. the Grapevine: Definition & Contrast
Formal communication networks consist of centralized and decentralized channels, while the grapevine is an informal network. In this lesson, you'll learn how most organizational communication happens using an informal network due to friends, usage and efficiency.
6. Computer-Mediated Communication in Organizations: Definition, Types & Advantages
Computer-mediated communication in organizations has both disadvantages and advantages in employee productivity. Technology can aid in the quality and speed of communication, but it can also create new problems with business etiquette issues.
7. Cross-Cultural Communication: Definition, Strategies & Examples
Cross-cultural communication is imperative for companies that have a diverse workforce and participate in the global economy. It is important for employees to understand the factors that are part of an effective, diverse workforce.
8. Workplace Communication: Importance, Strategies & Examples
Workplace communication is very important to companies because it allows companies to be productive and operate effectively. Employees can experience an increase in morale, productivity and commitment if they are able to communicate up and down the communication chain in an organization.
9. Barriers to Effective Communication: Definition & Examples
Companies need to be aware of potential barriers to communication. In general, physical separation and differences in status differences, gender, culture and language can potentially either block or distort effective communication.
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Other chapters within the Organizational Behavior Syllabus Resource & Lesson Plans course
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- Foundations of Individual Behavior: Lesson Plans
- Personality and Behavior in Organizations: Lesson Plans
- Emotions and Moods in the Workplace: Lesson Plans
- Attitudes and Values in the Workplace: Lesson Plans
- Ethics in the Workplace: Lesson Plans
- Perception and Attribution: Lesson Plans
- Learning in the Workplace: Lesson Plans
- Employee Motivation: Lesson Plans
- Individual Decision Making in Organizations: Lesson Plans
- Workforce Diversity: Lesson Plans
- Groups and Work Teams: Lesson Plans
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- Conflict in the Workplace: Lesson Plans
- Leadership in Organizational Behavior: Lesson Plans
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- Organizational Structure and Design: Lesson Plans
- Job Design: Lesson Plans
- Organizational Culture: Lesson Plans
- Organizational Change and Behavior: Lesson Plans
- Managing Workplace Stress: Lesson Plans
- Career Management: Lesson Plans
- Global Implications of Organizational Behavior: Lesson Plans