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Ch 12: Organizational Communication in Business: Lesson Plans

About This Chapter

The Organizational Communication in Business chapter of this course is designed to help you plan and teach the importance of clear and useful communication in business settings in your classroom. The video lessons, quizzes and transcripts can easily be adapted to provide your lesson plans with engaging and dynamic educational content. Make planning your course easier by using our syllabus as a guide.

Weekly Syllabus

Below is a sample breakdown of the Organizational Communication in Business chapter into a 5-day school week. Based on the pace of your course, you may need to adapt the lesson plan to fit your needs.

Day Topics Key Terms and Concepts Covered
Monday The communications process and functions Communication initiator, delivery method, understanding, psychological noise, physical noise; informing, persuasion, communication travel, emotional appeal
Tuesday Communication types Self-disclosure, communicating without words, writing, writing advantages
Wednesday Organizational and workplace communication External communication, internal communication, channels, worker productivity, turnover, job satisfaction, snowball effect
Thursday Formal communication networks and computer-mediated communication Centralized, decentralized, organigram, sociogram, computers, technology overload, email, smartphones
Friday Cross-cultural communication and communication barriers Interpersonal relationships, context, nonverbal communication, power distance, status differences, physical separation, gender

9 Lessons in Chapter 12: Organizational Communication in Business: Lesson Plans
Test your knowledge with a 30-question chapter practice test
The Communication Process

1. The Communication Process

This lesson describes the process of communication. Terms such as sender, receiver, channel, encoding, decoding, noise, and feedback will be defined and explained with examples.

What are the Functions of Communication? - Definition & Examples

2. What are the Functions of Communication? - Definition & Examples

The functions of communication in an organization are to inform, persuade, and motivate. Employees need to have effective organizational communication in order to achieve excellent job performance.

Types of Communication: Interpersonal, Non-Verbal, Written & Oral

3. Types of Communication: Interpersonal, Non-Verbal, Written & Oral

This lesson distinguishes between the various methods of communication used by managers, including interpersonal communication, nonverbal communication, written communication and oral communication.

Organizational Communication

4. Organizational Communication

If you've ever had a job, you likely understand that there are different ways to communicate with colleagues and employers. This lesson describes the role of organizational communication in the workplace while defining terms such as downward, upward, horizontal and informal communication.

Formal Communication Networks vs. the Grapevine: Definition & Contrast

5. Formal Communication Networks vs. the Grapevine: Definition & Contrast

Formal communication networks consist of centralized and decentralized channels, while the grapevine is an informal network. In this lesson, you'll learn how most organizational communication happens using an informal network due to friends, usage and efficiency.

Computer-Mediated Communication in Organizations: Definition, Types & Advantages

6. Computer-Mediated Communication in Organizations: Definition, Types & Advantages

Computer-mediated communication in organizations has both disadvantages and advantages in employee productivity. Technology can aid in the quality and speed of communication, but it can also create new problems with business etiquette issues.

Cross-Cultural Communication: Definition, Strategies & Examples

7. Cross-Cultural Communication: Definition, Strategies & Examples

Cross-cultural communication is imperative for companies that have a diverse workforce and participate in the global economy. It is important for employees to understand the factors that are part of an effective, diverse workforce.

Workplace Communication: Importance, Strategies & Examples

8. Workplace Communication: Importance, Strategies & Examples

Workplace communication is very important to companies because it allows companies to be productive and operate effectively. Employees can experience an increase in morale, productivity and commitment if they are able to communicate up and down the communication chain in an organization.

Barriers to Effective Communication: Definition & Examples

9. Barriers to Effective Communication: Definition & Examples

Companies need to be aware of potential barriers to communication. In general, physical separation and differences in status differences, gender, culture and language can potentially either block or distort effective communication.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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