Ch 11: Organizational Development & Change

About This Chapter

Check out this informative chapter to review organizational change and development. Perfect for use to catch up in class or get help with homework, these video and text lessons are easy to understand and available 24 hours a day.

Organizational Development & Change - Chapter Summary

This series of brief but informative lessons covers organizational development and change in a way that is easy to understand and remember. You'll take a look at the theory and execution of organizational change, as well as the various types and challenges of organizational change. We've included a short quiz with each lesson to help you check your comprehension before moving on. If you have questions, feel free to contact our subject matter experts for assistance. After you've finished this chapter, you should be able to do the following:

  • Discuss organizational culture and change
  • Explain how organizational change is driven by internal and external factors
  • Outline the different types of internal organizational change
  • Differentiate between planned and unplanned factors that cause change
  • Lay out the effects and challenges of organizational change on management
  • Identify the role of the leader during organizational change
  • Describe common employee attitudes and behavior during changes in organizations

9 Lessons in Chapter 11: Organizational Development & Change
Test your knowledge with a 30-question chapter practice test
What Is Organizational Development? - Executing Organizational Change

1. What Is Organizational Development? - Executing Organizational Change

Organizational development is the process of helping organizations improve through change in policies, power, leadership, control or job redesign. This lesson explores organizational climate, organizational culture and organizational strategy, the three main sections of organizational development theory.

What Is Organizational Change? - Theory & Example

2. What Is Organizational Change? - Theory & Example

Organizational change is an essential concept to understand in our complex world. In this lesson, you'll learn one of the theories of organizational change. You'll also have a chance to take a short quiz following the lesson.

Organizational Culture and Change

3. Organizational Culture and Change

Organizational change involving altering processes and systems within a company often affects the existing group norms, beliefs and values. This makes change a challenge for managers. There are tactics managers can use to institute change in a positive and welcoming way.

How Internal and External Factors Drive Organizational Change

4. How Internal and External Factors Drive Organizational Change

Managers must recognize and respond to all factors that affect their organizations. This lesson describes how the internal and external environments of an organization drive change within the company.

Types of Internal Organizational Change: Structural, Strategic, People, and Process

5. Types of Internal Organizational Change: Structural, Strategic, People, and Process

Organizational change can occur in response to internal or external factors. This lesson focuses specifically on those changes that occur in a company's internal environment, including structural, strategic, people and process changes.

Factors that Cause Change in Organizations: Planned and Unplanned

6. Factors that Cause Change in Organizations: Planned and Unplanned

Planned and unplanned are the two types of changes that can occur with an organization. External and internal factors can cause both of these types of changes within a company.

Managerial Challenges Caused by Organizational Change

7. Managerial Challenges Caused by Organizational Change

External factors and internal environmental factors are responsible for many overall organizational changes. With change, managers must plan for challenges they may face when trying to implement new ways of doing things.

The Role of the Leader During Organizational Change

8. The Role of the Leader During Organizational Change

With innovative technologies, changing customer tastes, and new laws, it seems the one constant for organizations is change. This lesson looks at models for change processes and the role of the leader in these models.

Employee Behavior & Attitudes During Organizational Change

9. Employee Behavior & Attitudes During Organizational Change

Change can be difficult for organizations. The fear of the unknown, fear of loss, fear of failure, disruption of relationships, certain personalities and internal politics are the main reasons for rejecting change. In order to manage change, the company needs to offer communication, support and participation.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
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Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
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