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Ch 2: Organizational & Group Behaviors in Business Management

About This Chapter

Use these video lessons to learn about organizational structure and group behavior. Explore workplace communication strategies and see how to deal with diversity issues.

Organizational and Group Behaviors in Business Management - Chapter Summary

This series of video lessons provides you with solid foundational knowledge of corporate culture, organizational structure and group behavior. You will explore the advantages and disadvantages of matrix organizational structure, organizational divisional structure and functional structure, as well as see examples of each. Day-to-day business operations and formal and informal organizations are covered in this chapter as well.

You'll get information on how to apply social and behavioral theories to workplace conflict issues. Issues related to group behavior and workplace communication are also explored, as are issues related to diversity, such as ageism and sexism. After completing these lessons, you should be able to:

  • Define and identify types of corporate culture
  • Discuss organizational change
  • Explain types of organizational structure
  • Analyze the characteristics of a business organization
  • Name the types of formal organization structure
  • See how social and behavioral theories apply to group dynamics
  • Describe strategies for effective workplace communication

Our engaging video lessons, taught by experts in the field, let you to learn at your own pace, with embedded video tags that make it easy to review topics that need more study. Key terms are highlighted, and quizzes at the end of each lesson allow you to test your knowledge.

16 Lessons in Chapter 2: Organizational & Group Behaviors in Business Management
Test your knowledge with a 30-question chapter practice test
Corporate Culture: Definition, Types & Example

1. Corporate Culture: Definition, Types & Example

Corporate culture plays a large role in how a company behaves and interacts with the world around it. In this lesson, you'll learn about different corporate cultures. You'll also have a chance to take a short quiz.

What Is Organizational Change? - Theory & Example

2. What Is Organizational Change? - Theory & Example

Organizational change is an essential concept to understand in our complex world. In this lesson, you'll learn one of the theories of organizational change. You'll also have a chance to take a short quiz following the lesson.

Organizational Structure: Definition and Influence on Organizational Behavior

3. Organizational Structure: Definition and Influence on Organizational Behavior

In this lesson you will learn the definition of organizational structure and how the structure of an organization can influence the attitudes and behaviors of organizational members.

Matrix Organizational Structure: Advantages, Disadvantages & Examples

4. Matrix Organizational Structure: Advantages, Disadvantages & Examples

A matrix organizational structure is one of the most complicated reporting structures a company can implement. Read on to learn why a company might implement a matrix structure and the advantages and disadvantages for both company and staff.

Organizational Divisional Structure: Advantages, Disadvantages & Example

5. Organizational Divisional Structure: Advantages, Disadvantages & Example

A divisional structure is a common organizational form used in business. In this lesson, you'll learn about divisional structures, including their advantages and disadvantages. You'll also have an opportunity to take a short quiz after the lesson.

Functional Structure of an Organization: Advantages, Disadvantages & Example

6. Functional Structure of an Organization: Advantages, Disadvantages & Example

A functional organizational structure is one of several reporting structures a company could implement. Read on to learn why a company might implement a functional structure and the advantages and disadvantages for both company and staff.

What Is Organizational Structure of Management? - Types & Examples

7. What Is Organizational Structure of Management? - Types & Examples

In this lesson, we will provide an overview of the different types of organizational structures a company can utilize. Read on to learn why having an organizational structure is important.

What Is a Business Organization? - Structure, Types & Examples

8. What Is a Business Organization? - Structure, Types & Examples

Want to start a business? One of the first steps is to pick its form. In this lesson, you'll learn about the primary ways businesses are organized with examples provided along the way.

Day-To-Day Operations of a Business: Definition & Explanation

9. Day-To-Day Operations of a Business: Definition & Explanation

Exactly what does a business do on a daily basis? In this lesson, you'll learn about the day-to-day operations of a business and the people who keep it running smoothly.

Formal Organization Structure: Utilitarian, Normative & Coercive

10. Formal Organization Structure: Utilitarian, Normative & Coercive

Our modern society is filled with groups of people that range from small families to giant corporations. In this lesson, we discuss the characteristics that must be present in order for a group to be considered a formal organization. We also discuss the differences between coercive, utilitarian, and normative organizations.

Characteristics of Informal Organizations: The Grapevine & Informal Groups

11. Characteristics of Informal Organizations: The Grapevine & Informal Groups

Have you ever thought about how important the relationships you have with your coworkers are to your organization? This lesson will discuss the common elements of informal organizations including their characteristics, informal groups, and the grapevine.

Project Management Tools for Systems Development

12. Project Management Tools for Systems Development

Project management consists of planning, scheduling, directing and controlling resources for a defined task. Learn about specific tools for project management, such as Gantt charts, the Critical Path Method and the Program Evaluation and Review Technique.

Team Conflict and the Work Process

13. Team Conflict and the Work Process

Conflict is inevitable in groups, which is why managers must understand it. In this lesson you will learn about the reasons why teams may encounter conflict while working together.

Group Behavior in Social Psychology: Definition & Influences

14. Group Behavior in Social Psychology: Definition & Influences

Do individuals behave differently in groups than they would on their own? How do group dynamics affect our decision-making skills? You'll learn about the benefits and potential pitfalls than can come from belonging to a group.

Workplace Communication: Importance, Strategies & Examples

15. Workplace Communication: Importance, Strategies & Examples

Workplace communication is very important to companies because it allows companies to be productive and operate effectively. Employees can experience an increase in morale, productivity and commitment if they are able to communicate up and down the communication chain in an organization.

Diversity Issues in the Workplace: Discrimination, Sexism, Ageism & More

16. Diversity Issues in the Workplace: Discrimination, Sexism, Ageism & More

As our world gets smaller, each workplace becomes more diverse. Understanding how to work with individuals from different backgrounds is important for a successful organization. We will address diversity issues in this lesson

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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