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Ch 2: Organizational Learning & Change

About This Chapter

Assign this chapter to your company's managers to help them review the basics of organizational learning and change. The chapter's lessons and quizzes can be used for professional development and managerial training purposes.

Organizational Learning & Change - Chapter Summary

This chapter offers a high-level overview of organizational change and learning concepts. Designed for employees in managerial roles, the chapter explains a variety of theories, factors, characteristics and types of organizational change/learning.

The chapter is easily accessible 24/7 , and you can have your managers complete the chapter whenever they have free time in their schedules. Included in the chapter are short quizzes to help managers solidify their understanding of the material.

How It Helps

  • Builds awareness: Supervisors will become more aware of organizational learning and change theories, the process of organizational change and the characteristics of learning organizations.
  • Identifies change factors: Managers will identify the factors that can influence and drive change in an organization.
  • Promotes organizational learning and change mindsets: The lessons explain how change and learning can benefit organizations.

Skills Covered

By the end of the chapter, your company's supervisors should be able to:

  • Explain the foundations of organizational learning theory
  • Recognize the characteristics of learning organizations
  • Describe the process of becoming a learning organization
  • Summarize the theory of organizational change
  • Compare internal and external business environments
  • Tell how organizational change can be driven by external and internal factors
  • Differentiate between incremental and radical change

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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