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Ch 9: Organizational Training Programs

About This Chapter

View the video lessons in this chapter to understand the necessity and benefits of employee training programs. Access video transcripts, lessons quizzes and a chapter exam for additional learning resources.

Organizational Training Programs - Chapter Summary and Learning Objectives

Without proper and adequate training, employees are rarely able to meet their full performance potential. The lessons in this chapter examine the importance of implementing effective training programs within an organization to achieve optimal productivity. Self-assessment quizzes and a chapter exam will help you gauge how well you understand the material presented. Use the direct links within the quizzes to quickly access and review specific information within the videos. Key topics covered in this chapter include:

  • Developing and administering employee training programs
  • Relating the features of a learning organization
  • Using business strategy to develop training methods and exploring the different methods available
  • Evaluating the specific training needs of a business, determining the most effective type of training program to use by understanding how adults learn and implementing the training
  • Examining documentation of employee training and performance
  • Explaining how to integrate new employees into the organization, set up training and provide socialization opportunities
  • Summarizing case studies of two companies

VideoObjective
Planning for & Implementing Employee Training StrategyJustify the necessity of training programs.
Key Features of the Learning OrganizationIllustrate the specific traits that constitute a learning organization.
Implications of Business Strategy for TrainingAnalyze the affects of utilizing business strategy for training.
Assessing Training Needs of an OrganizationEvaluate the specific needs of an organization for various training programs.
Types of Employee Training ProgramsCompare several types of training programs and the purpose of each one.
Methods for Training Employees: Mentoring, On-The Job & Job RotationAssess how peer assistance and hands-on training teaches employees new skills.
Coordinating & Evaluating Training NeedsClassify methods for training coordination and knowledge assessment.
Documenting Employee Training & PerformanceExplain the importance of documenting training and performance results so they can be used to assess the training needs of a company.
New Hire Orientation: Importance of Training Design & ContentSurvey how the orientation process helps new hires acclimate to their work environment.
Adult Learning: Importance, Concepts & MethodsAnalyze the process by which adults learn to gain insight on effective training.
Company Processes for Socializing New HiresDistinguish the most effective methods of integrating new employees into the workforce to encourage a team environment.
HRM Case Study: Improving Performance Through Training at IBMConsider how IBM implements training methods and programs.
HRM Case Study: Medtronic & Sales TrainingCritique the training methods utilized by Medtronics.

11 Lessons in Chapter 9: Organizational Training Programs
Test your knowledge with a 30-question chapter practice test
Planning for & Implementing Employee Training Strategy

1. Planning for & Implementing Employee Training Strategy

In this lesson you'll see what employee training is and why it's important, identify key questions to ask when formulating a training program, see how to use the training portfolio mix, and explore the four key characteristics of high-leverage training.

Key Features of the Learning Organization

2. Key Features of the Learning Organization

A learning organization has employees who are engaged in improvement, learning, and growth for themselves and the company. In this lesson, we'll explore the six features found in a learning organization.

Implications of Business Strategy for Training

3. Implications of Business Strategy for Training

In this lesson, we'll discuss how business strategy can impact training. We'll look at the implications of business strategy on employee training and how to align training with business strategy.

Assessing Training Needs of an Organization

4. Assessing Training Needs of an Organization

This lesson discusses the process of assessing the training needs of an organization, which begins with looking at what is presently being done there and comparing that to what needs to be done. New training plans can then be put into place, making it possible for managers to solve problems.

Types of Employee Training Programs

5. Types of Employee Training Programs

There are several types of employee training programs. Employees may receive basic literacy training, interpersonal skills training, technical training, problem-solving training and diversity or sensitivity training. Each type of training targets a different facet of an organization's overall culture and performance.

Methods for Training Employees: Mentoring, On-The-Job & Job Rotation

6. Methods for Training Employees: Mentoring, On-The-Job & Job Rotation

There are several different types of training methods used to acclimate an employee to a new job or even to a new position within his current organization. In this lesson, we'll discuss several different methods, including on-the-job training, job rotation and job mentoring.

Coordinating & Evaluating Training Needs

7. Coordinating & Evaluating Training Needs

All successful businesses provide training for employees. This lesson will focus on employee training and the importance of both its coordination and methods for evaluating results.

Adult Learning: Importance, Concepts & Methods

8. Adult Learning: Importance, Concepts & Methods

Many people are returning to school in their adult years to earn a degree or finish up an education they started years ago. Instructors have to take a different approach with the non-traditional student to make the learning relevant and useful in their careers and lives.

Company Processes for Socializing New Hires

9. Company Processes for Socializing New Hires

The socialization process in organizations helps new employees adapt to their work and organization more successfully. Read on to learn more about company processes for socializing new hires.

HRM Case Study: Improving Performance Through Training at IBM

10. HRM Case Study: Improving Performance Through Training at IBM

IBM radically changed its approach to training its employees, which then led to improved performance. This lesson will discuss the history of training at IBM, why changes were made, and how those changes impacted IBM's overall performance.

HRM Case Study: Medtronic & Sales Training

11. HRM Case Study: Medtronic & Sales Training

This lesson will provide history, background, and context on the Medtronic Corporation, manufacturers of pacemakers. Learn how this company improved sales through training and development.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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