Ch 7: Overview of Attitudes & Values in the Workplace
About This Chapter
Overview of Attitudes & Values in the Workplace - Chapter Summary
In this chapter, professional instructors take you on a journey through attitudes and values in the workplace. The chapter includes a review of cognitive and behavioral aspects of attitudes. You can also gain a deeper understanding of how employees respond when they experience job dissatisfaction. By the end of the chapter, you should feel confident and ready to:
- Recall different types of attitudes that exist in the workplace
- List factors and causes of job satisfaction
- Discuss how deviant workplace behavior affects an organization
- Explain what causes job dissatisfaction
These engaging lessons on attitudes and values in the workplace can make the learning experience far more enjoyable. A brief self-assessment quiz is available for each lesson. Printing the quiz is a great way to study offline. The quizzes link back to specific topics in the video, so if you get a question wrong, you can review that topic with a single click.

1. Types of Attitudes in the Workplace: Cognitive, Affective & Behavioral Components
Attitudes are a way of thinking, and they shape how we relate to the world both in work and outside of work. Learn more about the components of attitudes including cognitive, affective, and conative, and how they impact the workplace.

2. What is Job Satisfaction: Definition, Causes and Factors
Understanding job satisfaction requires an in depth look at its contributing factors. Rewards, accomplishments and performance must all be considered on a case by case basis. Explore these elements, their definition, causes and factors to gain a better understanding of how employees identify job satisfaction and how employers measure it.

3. Job Dissatisfaction: Causes, Reasons and Employee Responses
Job dissatisfaction is the state of being unhappy or uncontented on a job which can be brought by different factors. Explore the causes and reasons of job dissatisfaction, and learn how employees respond to it.

4. Deviant Workplace Behavior: Negative Effects on an Organization
Deviant workplace behavior has a wide range of impacts on an organization and needs to be understood and dealt with as it arises. Learn what is understood as deviant behavior and explore the negative effects it has on an organization, discover the different types of deviant behavior, and see how it could be related to a character problem rather than job satisfaction.
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Other Chapters
Other chapters within the DSST Organizational Behavior Prep course
- The History & Evolution of Organizational Behavior
- Research Methods in Organizational Psychology
- Management Roles & Functions
- Overview of Individual Behavior
- Personality & Social Behavior in Organizations
- Emotions & Moods in Organizations
- Managing Workplace Stress
- Ethics in the Workplace
- Perception & Attributional Bias in Organizational Behavior
- Learning in the Workplace
- Understanding Employee Motivation
- Individual Decision Making
- Introduction to Workforce Diversity
- Organizational Communication in the Workplace
- Groups, Teams & Group Decision Making
- Managing Conflict in the Workplace
- The Nature of Leadership in Organizational Behavior
- Leadership Theories & Styles in Organizational Behavior
- How Organizations are Structured & Designed
- Introduction to Organizational Culture
- Overview of Organizational Change
- Global Implications of Organizational Behavior
- DSST Informational Resources
- DSST Organizational Behavior Flashcards