About This Chapter
Overview of Attitudes & Values in the Workplace - Chapter Summary
In this chapter, professional instructors take you on a journey through attitudes and values in the workplace. The chapter includes a review of cognitive and behavioral aspects of attitudes. You can also gain a deeper understanding of how employees respond when they experience job dissatisfaction. By the end of the chapter, you should feel confident and ready to:
- Recall different types of attitudes that exist in the workplace
- List factors and causes of job satisfaction
- Discuss how deviant workplace behavior affects an organization
- Explain what causes job dissatisfaction
These engaging lessons on attitudes and values in the workplace can make the learning experience far more enjoyable. A brief self-assessment quiz is available for each lesson. Printing the quiz is a great way to study offline. The quizzes link back to specific topics in the video, so if you get a question wrong, you can review that topic with a single click.
1. Types of Attitudes in the Workplace: Cognitive, Affective & Behavioral Components
Attitudes are all around us and indeed impact our behavior. There are three main aspects of attitudes at work, and in this lesson, we will focus on those and help you to develop an understanding of their place in the work environment.
2. What is Job Satisfaction: Definition, Causes and Factors
Job satisfaction is more of a journey, not a destination, as it applies to both employees and the employer. As we will see in this lesson, there is no definitive way to measure job satisfaction or to ensure it.
3. Job Dissatisfaction: Causes, Reasons and Employee Responses
There is a level of job satisfaction for each person and each job performed. Problems occur when people are not happy with their jobs. In this lesson, we will look at causes for job dissatisfaction as well as employee responses.
4. Deviant Workplace Behavior: Negative Effects on an Organization
Deviant workplace behavior can be a serious issue for any company. It has a wide range of impacts on the organization and needs to be understood and dealt with as it arises.
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Other chapters within the DSST Organizational Behavior: Study Guide & Test Prep course
- The History & Evolution of Organizational Behavior
- Research Methods in Organizational Psychology
- Management Roles & Functions
- Overview of Individual Behavior
- Personality & Social Behavior in Organizations
- Emotions & Moods in Organizations
- Managing Workplace Stress
- Ethics in the Workplace
- Perception & Attributional Bias in Organizational Behavior
- Learning in the Workplace
- Understanding Employee Motivation
- Individual Decision Making
- Introduction to Workforce Diversity
- Organizational Communication in the Workplace
- Groups, Teams & Group Decision Making
- Managing Conflict in the Workplace
- The Nature of Leadership in Organizational Behavior
- Leadership Theories & Styles in Organizational Behavior
- How Organizations are Structured & Designed
- Introduction to Organizational Culture
- Overview of Organizational Change
- Global Implications of Organizational Behavior
- DSST Informational Resources
- DSST Organizational Behavior Flashcards